NTB-National Tire & Battery

Eryne Sheffield

★★★★★

2 months ago

I went in late Saturday afternoon to get my shocks and struts done on my car. I was greeted by the lovely Russel, Mr. Leroy, and manager Chelsea. They were welcoming, knowledgeable, and overall amazing people that made me feel welcomed. I had called ahead of time and Russel went ahead and ordered the parts so there was no delay in starting on my vehicle when I arrived. I also wanted to thank Cecil for working on my car. Russel took me back to the shop to show me the damage on my existing shocks and struts and Cecil worked hard in replacing them. They also took great care in aligning my vehicle. After receiving my car back, it feels like I’m driving on a cloud. I absolutely love it and appreciate the hard work, kind words, and welcoming environment. This is my favorite location (Clemson Rd) to get my car serviced and I definitely will be coming back. They were fast, reliable, and had the amazing prices to match. The lobby was clean, smelled great, and the bathroom matched in cleanliness. Thanks to their amazing management, customer service, and knowledge, I trust that my car will continue getting me to my destination safely.

L. Michelle

★★★★★

3 weeks ago

Mr Leroy and Chealtsy was the absolute best. I really appreciate them being honest with me about me NOT needing an alignment whereas most places would take my money and not perform the service. From the moment I walked in the door, I felt welcomed and the service was awesome. I will be back and this is my new place for service. Most places aren’t this nice honestly!!!

Ruth Lawson

★★★★★

3 weeks ago

Mr Leroy and Chealtsy made me feel like I was at home. They were the most helpful I’ve ever experienced in the car place before and helped me understand all the services needed to be done on my car. I really appreciate their service.

Mia Mason

★★★★★

2 months ago

I had a great experience at Mavis Tires & Brakes. The general manager, Chealtsy, was absolutely lovely, very friendly, understanding, and professional. She took the time to explain everything that was going on with my car and made sure I was well updated throughout the entire process. The team kept me informed about the progress, answered all my questions, and made sure I got my car back in a timely and well-mannered way. I truly appreciated the communication and care they showed. I definitely recommend this location if you’re looking for honest service and great customer care!

Latoya R

★★★★★

a month ago

Mr Leroy was such a joy to have service me. He helped with all my tire needs and kept me and my daughter at ease. The process was smooth and easy. We look forward to seeing Mr Leroy again on our next visit.

eraneshia johnson

★★★★★

3 weeks ago

Mr. Leroy & Chealsty were great. They helped me with my rotors and brake pads and made the whole process smooth and easy. Really appreciated the professionalism and willingness to explain everything. Highly recommend!

Ashley Higgins

★★★★★

a month ago

Mr. Leroy and Russell are truly amazing. They really did make my experience at the Clemson Rd in Columbia SC location a great one. They were able to break down the details with my car services for my brakes and my tires. They are really well educated and no a lot about the cars they services. They really gave top notch customer service. Definitely will be coming back to this location.

Joya Patel

★★★★★

3 weeks ago

Mr. Leroy is the WOW-factor that's needed. Came for an oil change with tire rotation and the staff was efficient and friendly. I'm another satisfied customer and will return! Hands down the best Mavis in Columbia!

VIP

★★★★★

5 months ago

I had the pleasure of meeting Chealtsy and Mr. Leroy. They welcomed me and provided the best customer service ever. I was offered to relax in Chealtsy's office while my brakes were being replaced because I was exhausted. Mr. Leroy kept me updated on the time it was going to take and it wasn't long before my car was pulled around. The tech who worked on my vehicle was also very nice. The price was very reasonable. I haven't had any issues and I'm very grateful. My overall experience here was next to none. Thank you for showing how amazing customer service is supposed to be done. I'll be back.

Jenny VanTiem

★★★★★

a month ago

Great experience todaym walked in with out an appointment. Got my oil changed, everything looked at and inspected and a quote to go for June's preventative maintenance for shocks, struts and some bar parts. I was greeted and felt welcome the whole time. Chealtsy runs a great team and very clean operation! Will be back in June!

GirafesDontDance

★★★★★

2 months ago

I came here upon seeing the reviews of Mr Leroy and his reported helpfulness, and it did not disappoint. He'll let you know whats offered and make suggestions, but its always made very clear the decisions are up to you. He's also a great conversationalist and very amiable. I would come again not just for the valuable service but also the character of Leroy himself. Highly recommend!

Dennis Koka

★★★★★

2 months ago

Just this past year December, I took my car in for an alignment at Mavis Tires on Clemson Road, and the experience was excellent. The customer service representative, Chealtsy, was very professional and thorough in making sure everything was properly checked. Although it was noted that all four tires could eventually need replacement, unlike other shops that insist on mandatory tire changes, Mavis Tires found a practical solution by rearranging the tires. This improved my alignment efficiency from about 50% to nearly 90%, along with a clear recommendation and disclaimer. Overall, the service was honest, professional, and a pleasure to deal with. Highly recommended.

B.J. Sorrells

★★★★★

a month ago

Mr. Leroy is amazing! He did an outstanding job. I couldn't believe how great his customer service was. I will no longer go to another tire shop. Mr. Leroy is so amazing this is my new home.

Bill Jenkins

★★★★★

2 months ago

This place is amazing! The staffs and technicians that work here are great. I will always bring my car here. Chealtsy is one of the most greatest people I have ever met. She will make sure everything on your car is getting done in back! Thank you and thanks to the technician in the back!

Ashley Smaldone

★★★★★

a month ago

Mr Leroy and Russell are what call amazing. These gentlemen are well educated on cars and make sure you are knowledgeable as well. The check everything with the car and make sure you know exactly what is wrong with the car. They make you feel welcome when you come in. They keep you laughing. I would recommend that anyone comes here. This is home.

Ryan Potts

★★★★★

4 months ago

Mr Leroy & Chealtsy I recently had a great experience at a local tire shop that really stood out. As soon as I arrived, the staff greeted me and took the time to understand exactly what I needed. They explained my tire options clearly without trying to upsell anything unnecessary, which I appreciated. The service was quick, professional, and thorough—they checked my tire pressure, and made sure everything was safe before I left. The shop had a friendly atmosphere, fair pricing, and overall made the process simple and stress-free. I left feeling confident in the work they did and genuinely satisfied with the experience.

Joshua L

★★★★★

3 months ago

Mr Leroy and chealtsy helped me a great deal! I thought my truck would be here for who knows how long but they were able to get me back on the road same day! Had front end suspension trouble and it was diagnosed and fixed very quickly. Got an oil change while I was here. Staff is super friendly and helpful!