NTB-National Tire & Battery

Jena Levasseur

★★★★★

2 months ago

Had my break pads and rotors replaced at Mavis in Asheville. Not only was it super fast service, but the staff made the experience effortless and worry free. The very competent and honest employees took the time to visually show me why the work was needed and then thoroughly explained the price breakdown, while also giving me a discount via promotional coupons! 5 star service all of the way! I will take my Audi to Mavis when needed from now on.

Jeff Stroop

★★★★★

3 months ago

Mavis was great. The tech and front office were very honest about my flat tire and actually didn’t charge me for putting on my spare. They checked it all out for free! Amazing as down on my luck I was today, Mavis picked me up and got me back on my feet. Truly saved my day. Thank you! Jeff Stroop

Gy Yatros

★★★★★

3 weeks ago

We bought our tires for my GMC truck at Mavis while we were in the Asheville area. Brandon, the ,manager, was very helpful. Great service at a fair price!

Neitra F

★☆☆☆☆

3 months ago

I purchased 4 new tires in August. Now I have to replace two of the tires. Said tires are supposed to be under warranty. I returned to Mavis on 11/15 and two techs confirmed my tires need to be replaced via visual inspection. Once they pulled my vehicle information up in their system they then stated I drove 34,000 miles since August and I must have been doing burnouts. Nope. This all stemmed from them entering my vehicle mileage incorrectly in their system. They stated I would be called in a couple of days because they had to speak to the manufacturer. Thank God I got an oil change the day before and Nissan had the correct mileage which showed I drove less than 1500 miles….and these tires would still be under warranty. Ladies, I highly recommend taking a photo of your odometer prior to any work being done and then confirming it matches in their system before leaving. When I call them they said there isn’t an update however my tires are still needing to be replaced. To date, 12/2/2025, I have not been called back nor emailed regarding scheduling for my two tires to be replaced. I’m very disappointed in this business and would not recommend them.

Ayodeji Oso

★★★★★

3 months ago

I had two burst tires and one rim that was badly damaged. I was completely stressed, but fortunately I was close by to Mavis Tires, and they came through for me in the best way. The team was quick, professional, and very reassuring. They replaced the tire on the good rim, and since the second tire couldn’t be replaced due to the damaged rim, they helped put the donut on my wheel so I could get back on the road safely. Their service was efficient, friendly, and truly a relief in a difficult moment. I’m very grateful for their help. Highly recommend Mavis Tires, they really go above and beyond!

Tori Pomeroy

★★★★★

2 months ago

Great experience here with Brandon and this shop. I went in for a tire swap and alignment and ended up needing shocks, plus more to make my care safe. I had no idea how bad everything really was until he brought me back and showed me everything. well these guys made sure I left with a SAFE and drivable car at an incredibly fair price, helped me out SO much and I Highly recommend going here.

Valentina Gomez

★★★★★

2 months ago

Brandon and his team did an incredible job on my Subaru! I was able to get some of the best tires at an truly affordable rate. The team was also able to quickly switch my tires and check that my alignment was working perfectly. Everyone at Mavis was very courteous and professional and communicated everything very efficiently. I was very happy with the service and highly recommend Mavis!

Madison Reynolds

★★★★★

3 weeks ago

Everyone was super helpful and it was amazing service! I walked in with no appointment after hitting a curb and damaged my tire, service was quick and they helped by putting on my spare while setting me up to order the speciality tire.

Jodi Dill

★★★★★

3 months ago

Came here for oil change and alignment. It was very convenient to book online and get coupons off services. It's nice that they are open 7 days/wk. The guys were all very friendly and very transparent as to what my car needed and why and fair prices for the work done.

Michael Shepard

★★★☆☆

3 months ago

I had a mixed experience here. On the positive side, Mavis had same-day availability, which is the main reason I came in—something my usual go-to (Discount Tire) couldn’t offer. My appointment time was honored, my car was taken back quickly, and the actual tire installation seemed efficient. That said, the online booking system isn’t very intuitive. It only provides generic tire categories (like “Entry Level” at a set price) without letting you choose a specific brand or model. For anyone who cares about what tires go on their vehicle, that lack of detail makes the process frustrating. I also selected a front-end inspection and TPMS sensor check during scheduling. Neither service was mentioned to me at any point, my TPMS light is still on, and I wasn’t charged—so I’m not confident those items were actually completed. The biggest issue for me was the professionalism in the waiting area. While waiting, I overheard staff speaking negatively about other customers and their situations, which felt inappropriate. More concerning were a few off-hand comments/jokes related to suicide—something that really shouldn’t be said in front of customers. Overall, the service itself was timely, and availability was a big plus, but the communication gaps and professionalism concerns keep this at a 3-star experience for me.

antonia romano

★★★★★

a month ago

Amazing service! I don't trust any other company other than Mavis Tires & Brakes! I am a college student a long ways from home and needed to get my oil changed and tires rotated. The crew working on my car was extremely nice and welcoming. They found an issue unrelated to my original service needs, and they made sure to explain everything clearly. I will definitely be doing business with them again and again!

Marian Brown

★★★★★

2 weeks ago

I came into the shop yesterday with a screw in my back tire. The guys couldn't have been nicer. We received fast, courteous, and kind customer service. They got us back on the road in no time - and so far, no air leaks. Thank you so much, Mavis Tires & Brakes team!

Neitra

★☆☆☆☆

3 months ago

Scam alert!! Shady business!!! If you are a woman, steer clear!!! Purchased 4 new tires August 2025 ($1000). Now I need 2 new tires and they want to charge me an additional $520.54 when these tires are supposedly under warranty. My vehicle did not need an alignment prior to the install of the tires! My vehicle doesn’t pull when driving. As a Veteran and a woman, I absolutely would NOT recommend doing business here!!! Shady shady business!!! Customer service/solutions department is no help.

L Lee Mobile Notary

★★★★★

a month ago

Shout out to Brandon, Jade, Heidi, and our mechanics who assisted us. The entire team was absolutely phenomenal. They made what could have been a very stressful situation feel calm and manageable, especially since we were visiting from out of town and unsure of the severity of the repairs. On Friday, February 13th, my husband Jay and I were driving our 2020 Chevy Traverse when we heard a scraping sound coming from underneath the vehicle. We pulled into Mavis Tire & Brakes, where the team promptly assessed the car. They found that we needed new brakes, new tires due to severely worn tread, an oil change, and discovered a damaged brake line. The brake hose had to be ordered from GM, so we returned a few days later for that repair. When we came back, we also had both the cabin and engine air filters replaced. At one point, the scraping noise returned, and the team quickly identified a shifted protective shield under the drivetrain and corrected it immediately. We have not heard the noise since. Although we are visiting from DMV and don’t live in the area, we are extremely grateful for the excellent service we received. If we did live nearby, this would absolutely be our go-to shop.

tina arroyo

★★★★☆

2 weeks ago

Daughter needed new tires. Called early Saturday morning and was able to get appt and quote. Super nice and professional at actual store. Only gave 4 stars because number is “call center” and quoted one price then at actual store quoted another. Phone call fixed issue and they upheld the original quote. Maybe have call direct to store is better customer service. Overall, good experience and would use them again. Ron was super nice.

Shona McHone

★☆☆☆☆

a month ago

Just bought 4 new tires 6 months ago when I had a problem with one that busted twice. They sold me a road hazard warranty $90 extra in case I had problems and said that it would cover issues if I busted a tire. Got an air bubble in a tire and now they say I need 4 more but the warranty only covers one. BEWARE, they are just eating your money. Over 2,000 in under a year. I I just finished paying off the last one on their credit card and now they want me to do it again. I have to now cancel my son's dentist appointment for braces. DO NOT GIVE THEM YOUR HARD EARNED MONEY. THIS COMPANY DOES NOT CARE. PLEASE GO ANYWHERE ELSE. It’s the next day after I had to pay over $1,000 to get tires even though it was just one and guess what. The new tire in question is flat, that they just fixed. Yes thanks late to school, work and all of life. Can has to be towed back. BEWARE…:.RUN away. Below is a pic of my fixed car brand new tire.

Amann W

★★★★★

3 weeks ago

These guys were awesome. Open late enough for a late night flat replacement and everyone was super super nice. Didn't even give me a hard time for my car coming off the tow truck at 7:40 when they close at 8:30!! Got straight to work. No fluff. No wasting time. Got me out inside of 30 min. DEFINITELY will be coming back. Free air pump too!