O'Reilly Auto Parts

James Lemieux

★★★★★

5 months ago

Great customer service, knowledge, had my parts, in and out

Elisha Choiniere

★★☆☆☆

a year ago

The manager Alex will go out of his way to send parts back to soon or tell to to bring a title In to prove vehicles belong to you, does not do price match when advertised thet do. He is very rude to customers and staff.. ALL OTHER STAFF IS AWESOME

Samuel Sanchez

★★★★★

7 months ago

Does keep in mind guys it is just a personal opinion but sometimes it seems like they got better prices on their items did any other parts store but this is a personal opinion

CJ Greenwood

★★★★★

a year ago

After dealing with a battery problem with the Tire Choice across the street, the manager here at O'Reilly's helped me out a ton, on an issue that wasn't even his problem. Now I know that this is the location to go, whenever I need a part.

Chris Kingsley

★★★★★

9 months ago

A great store always has a friendly staff and always gets me the right part

David Ice Velazquez Sr

★★★★★

3 months ago

Great people and service on point

Rodney Cee

★★★★★

Edited 2 years ago

A Very Helpful Staff at this location. We needed new Wiper Blades and They were nice enough to install them as well. Stop in for Your car part or Fluid needs. Nice Folks.

Laura “Nyx” Forro

★★★★★

a year ago

Carlos was attentive & gave diagnostic advice: he approached my car & gave me expert customer care- even without a request made by myself! Great service

Douglas Snodgrass

★☆☆☆☆

2 years ago

Probably won't come back to this location, bought a valve cover gasket for $35 that was torn brand new, didn't realize it until my car was spewing oil out the back where the rear of gasket was. I had to run to another auto parts store before they closed so I could fix it. Came in the next day for a return and O Reilly doesn't take refunds on parts only warranty, even if they were defective from the start. I understand it wasn't the stores fault but I was already frustrated about that, I was about to take the warranty part even though I didn't need it anymore until they told me that had to be ordered as well like come on! People have lives and I spent my hard earned money for a broken part?! That's not right whatsoever... So needless to say I will not return to O Reilly, possibly any now.

Megan Eckert

★★★★★

9 months ago

Great service! Always has good affordable parts

Millie Esteras

★★★★★

Edited 2 years ago

Alex and the other associates they are excellent in customer service. They help you look for whatever you need. As a customer Im very happy because they pay attention to the customers always with a big smile. Love it❤

Antonio Barrios

★★★★☆

4 months ago

Friendly , knowledgeable staff.

Rick Sanders

★★★★★

2 years ago

Stopped in real quick because check engine light was on. From start to finish Rafael was kind professional. And figure out the problem in 2 minutes. Outstanding customer.

Brittany Morgan

★☆☆☆☆

a year ago

The worker told me they couldn't look up a part. I'd have to take it off my car and bring it in. Lo, what a joke. I went to the parking lot and looked it up myself. Went back in, got what i needed purchased, and left.

Ralph Valente

★★★★★

2 years ago

The team member Rafael was extremely friendly and helpful. I don’t really do car stuff. The location was well stocked, friendly, greeting friendly team members.

Ruth Dandrea

★★★★☆

5 years ago

I had a very bad day & the CSR (Bless His Heart) listened with empathy & understanding. Sometimes that's all it takes when U can see that person is trying their best to keep it together. Thank You for helping me ❤‼

Kathleen Hall

★★★★★

2 years ago

Thanks to the manager Alex being knowledgeable about brake fluid,I was spared by doing something costly,will seek him out whenever I go to Lorain store,Please acknowledge him💯