About Business
O'Reilly Auto Parts is a leading Car Repair specialist serving the Lorain, OH, Lorain area. They provide a wide variety of solutions, including Auto parts store, Auto body parts supplier, Car battery store, and other Car Repair tasks. Boasting a solid 4.3/5 rating from 318 verified reviews, their reputation precedes them. As a locally-owned business in Lorain, OH, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Lorain, OH.
Google Reviews
Kathleen Hall
★★★★★
2 years ago
Thanks to the manager Alex being knowledgeable about brake fluid,I was spared by doing something costly,will seek him out whenever I go to Lorain store,Please acknowledge himđź’Ż
Ruth Dandrea
★★★★
☆
5 years ago
I had a very bad day & the CSR (Bless His Heart) listened with empathy & understanding. Sometimes that's all it takes when U can see that person is trying their best to keep it together. Thank You for helping me ❤‼
Ralph Valente
★★★★★
2 years ago
The team member Rafael was extremely friendly and helpful. I don’t really do car stuff. The location was well stocked, friendly, greeting friendly team members.
Brittany Morgan
★
☆☆☆☆
a year ago
The worker told me they couldn't look up a part. I'd have to take it off my car and bring it in. Lo, what a joke. I went to the parking lot and looked it up myself. Went back in, got what i needed purchased, and left.
Rick Sanders
★★★★★
2 years ago
Stopped in real quick because check engine light was on. From start to finish Rafael was kind professional. And figure out the problem in 2 minutes. Outstanding customer.
Antonio Barrios
★★★★
☆
4 months ago
Friendly , knowledgeable staff.
Millie Esteras
★★★★★
Edited 2 years ago
Alex and the other associates they are excellent in customer service. They help you look for whatever you need. As a customer Im very happy because they pay attention to the customers always with a big smile. Love it❤
Megan Eckert
★★★★★
9 months ago
Great service! Always has good affordable parts
Douglas Snodgrass
★
☆☆☆☆
2 years ago
Probably won't come back to this location, bought a valve cover gasket for $35 that was torn brand new, didn't realize it until my car was spewing oil out the back where the rear of gasket was. I had to run to another auto parts store before they closed so I could fix it. Came in the next day for a return and O Reilly doesn't take refunds on parts only warranty, even if they were defective from the start. I understand it wasn't the stores fault but I was already frustrated about that, I was about to take the warranty part even though I didn't need it anymore until they told me that had to be ordered as well like come on! People have lives and I spent my hard earned money for a broken part?! That's not right whatsoever... So needless to say I will not return to O Reilly, possibly any now.
Laura “Nyx” Forro
★★★★★
a year ago
Carlos was attentive & gave diagnostic advice: he approached my car & gave me expert customer care- even without a request made by myself! Great service
Rodney Cee
★★★★★
Edited 2 years ago
A Very Helpful Staff at this location. We needed new Wiper Blades and They were nice enough to install them as well. Stop in for Your car part or Fluid needs. Nice Folks.
David Ice Velazquez Sr
★★★★★
3 months ago
Great people and service on point
Chris Kingsley
★★★★★
9 months ago
A great store always has a friendly staff and always gets me the right part
CJ Greenwood
★★★★★
a year ago
After dealing with a battery problem with the Tire Choice across the street, the manager here at O'Reilly's helped me out a ton, on an issue that wasn't even his problem. Now I know that this is the location to go, whenever I need a part.
Samuel Sanchez
★★★★★
7 months ago
Does keep in mind guys it is just a personal opinion but sometimes it seems like they got better prices on their items did any other parts store but this is a personal opinion
Elisha Choiniere
★★
☆☆☆
a year ago
The manager Alex will go out of his way to send parts back to soon or tell to to bring a title In to prove vehicles belong to you, does not do price match when advertised thet do. He is very rude to customers and staff.. ALL OTHER STAFF IS AWESOME
James Lemieux
★★★★★
5 months ago
Great customer service, knowledge, had my parts, in and out
William Aponte
★★★★★
5 months ago
If you own a semi they can find things like shocks,sensors and other things always come here before delership
James Johnson
★★★★★
a month ago
Always have what I need. Fast and friendly service
Kristy Sweeney
★
☆☆☆☆
4 months ago
My battery died so I went here to buy one because it says they will help you put it in so I got a jump got there purchased battery and the women told me they could not put it in for me. I couldn't get home truck wouldn't start again so she gave me a jump but it's very sad they advertise it but won't help like it says. When I went back next day for my core charge they would not give me a discount or anything to accommodate for them not able to put battery in. Very bad service in my opinion.
