Reviews
Mr Avery Nelson
Have never been let down here. Staff is always helpful and supportive.
★★★★★ 2 years ago
L&M Mobile Auto Mechanic
Good service and almost always have the parts I need
★★★★★ a year ago
Kevin Walls
I stay in oakley but always come to this store because of the great customer service, and how friendly they are and its not fake nice they are really nice. And they know their product.
★★★★★ 9 years ago
Alexander Broom
Jacob is super helpful whenever I need anything and always goes the extra mile. Only store I'll go to!
★★★★★ 3 years ago
Shrenda Aremu Bello
I went for a side post battery they said they had one made me wait and did not have it in stock. So i had to call AAA to come give me a side post battery because my car battery died right in front the place. So to put it all in one they sucked i had a horrible experience and will not be back.....auto zone here i come
★☆☆☆☆ 8 years ago
Melody Couch
Part was defective and I had to get another one but it was bad too now I gotta find a mechanic to replace the power steering pump a 3rd time! It really ticks me off.
★★★☆☆ 5 years ago
Xuong Duong
Pretty cool guys working here. They will price match cheaper competitors including walmart
★★★★★ a year ago
Troy Stevens
great customer service, great people, i shop there all the time and have never had any problems with them. if you need parts for your vehicle id stop by the deer valley oreilly
★★★★★ 11 years ago
Josh Hays
The employee are wanna be mechanics with poor customer service. They are stubborn and quick to start an argument. The tools tool they let you use for basic repairs are mostly missing. The ones that are there are dirty and sticky.
★☆☆☆☆ 10 years ago
alex sapien
Called in for a part on 8/31 and told me it'd be there at 430pm, never showed. The employee told me then that it'd be there the next day in the morning 9/1 and they would call. It's Friday 9/2 and I'm still waiting on that call!! Guess I won't rely on this o'Reilly's for anything!đź‘Ž
★☆☆☆☆ 3 years ago
lisa cobiseno
We went there and was pleasantly helped my Yuri. He was so professional and really went out of his way listen and then helping us to figure what we needed. Please thank him for us
★★★★★ 4 years ago
Maria
Just buying oil and window wash but found out the customer service here was superior. While my husband and I had put the oil in our minivan (front of the store) we lost the oil cap. We spent time ourselves looking for it on the ground and in the engine and could not find it. Out comes the Manager (Frank) and finds it.Asked for no tip and just smiled and shook hands.
★★★★★ 6 years ago
Shelley Henkle
After feeling ripped off at an oil change place, Brian helped me find the bulb I needed and offered to help me replace it. I was in and out in 5 minutes at $30+ cheaper! Thank you Brian!
★★★★★ a year ago
Chris Ropchan
Great staff, good prices, but I would double check with autozone or other car businesses as well. Because I have found cheaper deals elsewhere but this place has also been the cheapest for other deals. Like I said staff is always great, their parking lot is small and shared with a auto shop so parking can not be so good sometimes. Other than that. Love this locstion and the store.
★★★★☆ 2 years ago
Lynnette Warfield
O'Reilly's Auto Parts excellent customer service! Professional and very informative about auto parts.
★★★★★ 6 months ago
azyoung 209
They were very helpful with the stuff I bought today
★★★★★ 4 months ago
William Scott
We were actually at the Chinese Rice Bowl store next door. We were ordering a few items and one of our party has stomach sensitivities and takes Rx for it and is vegetarian. She asked for sauted Green Beans and was told "NO." Asked again and was told NO because they won't taste good. The vegetarian was told they could saute them with a white garlic sauce that had chicken stock. We left with no food.
★★★☆☆ 10 months ago
Yeny Martinez
This place is sooo bad. First of all they hire little kids that don’t know nothing. I went to get a headlite for my car. They sold me the wrong one I went back and they exchange it for another one. They said it was the last one and it was open but I trusted them that it was the right one. So the kid didn’t want to do exchange or I don’t know but he just said ok here forget about the difference because the one I wanted was more than the previous one. I get home and the lite bulb was use already someone had put the used one in the package that’s why it was open. So I go back and his telling me that I must of put the use one there just to get a new one WHAT!!!! Ridiculous I just want my headlite fix and now I need to pay double because of stupid little kids. Don’t know how to interact with customers (ANTHONY). Bad bad service.
★☆☆☆☆ 10 months ago
Sadig A.
This O'Reilly's Auto Parts store in Antioch offers exceptional customer service, characterized by their friendly and professional approach. Their range of tree services includes complimentary diagnostic checks and battery charging, which I found to be valuable and was previously unaware of. Additionally, they offer a rewards program that can lead to further savings on purchases. I suggest checking online for part availability before visiting the store or calling ahead to ensure both compatibility with your vehicle and that the part is stocked. Overall, I was impressed by the knowledgeable and courteous staff at this location, making it a reliable choice for auto parts needs in the Antioch area.
★★★★★ 8 months ago
Jessica Vitelli
Came in this morning needing some brake fluid and some battery cleaner. Now me being me I know Jack about cars. So Joseph was incredibly helpful. He helped me get the brake fluid and helped me get it in because I had no idea where it’s supposed to go. He then helped me with the battery cleaner and protector and made it super easy for me to get my Sunday morning started off right! I will continue to come here as long as Joseph’s here working. So helpful friendly and professional! Keep up the good work! I know your mom is proud of you!
★★★★★ a week ago
