Oakley Collision Center

Heather Gaulden

★★★★★

6 years ago

Everyone I’ve communicated with has been extremely supportive and kind! I felt that communication was expressed thoroughly and honestly. My car looks excellent and I am extremely grateful I chose you! Thank you for your service and support!

Fran Bayes

★☆☆☆☆

7 years ago

Scott & Matt are nice guys, but as far as the repairs fender looks pretty good, but the car doesn't drive right & they had it for 8 weeks charged over $9000. Not happy.

Jim Booth

★★★★★

5 years ago

I walked in needing a side window replaced Scott was able to fit me in. An hour and 20 minutes later I left with a new window. He was careful to clean the broken glass including inside the door frame so it wouldn't rattle.

Gina Nalezny

★★★★★

6 years ago

Highly recommend Oakley Collision Center (OCC) for all your auto body needs. Calling this location after a car accident to check availability for repairs they were very caring & professional, not only asking about the car that was damaged but on my well being. They made me feel like I was more than just a customer. Dropping off car for estimate & repairs was quick and easy, Paul kept me company while Scott and RJ did the estimate. They made sure I understood what the process was when dealing with another insurance company...basically they took car of it all from the time I got a claim number. A BIG stress relief especially when I seen the quote from the other insurance company, way less. OCC kept me updated on the status of repairs as promised. Once my car was complete and I picked it up, I couldn’t be happier with the repairs. The repairs and paint job that had to be done was terrific. OCC would definitely be body shop I would recommend to family and friends and bring my business back to!! Just hoping I don’t have to. Thank you again OCC for the great work, friendly, and caring service you provided!!

Bryant Perry

★★★★★

5 years ago

Wow. Not sure where to start. My vehicle was struck parked during the Covid Crisis. Let me first start by saying family owned businesses are the way. Scott the son of the owner is awesome. Very accommodating even after hours, and the owner a man of very few words but he for-sure knows how to run and operate a business. My car was given to me in better condition than before. Obviously the work is top notch, but where they really capitalize is the small things. The textual updates, phone calls, and bending over backwards. Picked up my car today and it was detailed inside and out, they even provide you with a little gift bag of candy assortments and a reusable bags for shopping. While some argue free advertising. I say they hit it right with valuing their customers. My initial response upon picking up my car was to call others. They have for-sure earned our business for the duration in time in which we are here. Huge shout out to Oakley Collision for making an already stressful time seamless and easy.

Marianne Allison

★★★★★

7 years ago

I have used this shop for years. I started when it was under the previous ownership, and have never had a negative experience. Sadly living in the bay area and driving all over, I get my fair share of fender benders. Most recently after being rear ended in my car while working in San Francisco by another car who was an Uber Driver, I called Scott and he took my car in and without any issues, worked with the insured and got my car put back together good as new. I will continue to use Oakley Collision as they have always been super helpful. I totally believe in supporting small business and local business. I hope you do too! Thanks OCS for yet another job well done! Appreciate the great job you always do taking care of our vehicles.

Randall Martin

★☆☆☆☆

3 years ago

The woman at the front desk is great and so is the gentleman that sits behind her. The "boss" in the back office is rude and ruined my experience with this place. I will never bring any vehicle here. I called in before coming to talk about my cars situation and the work I need done. Everything I asked about is listed as one of their services at this location. The lady on the phone let me know to bring in the car so the techs could give me an estimate. I get there and get a whole bunch of answers from the "boss" about how they don't touch this, they won't do that and the one thing he is willing to do he says I have to wait 2-3 days before they can even look at the work that needs to be done. After making jokes about how the first company I went to was a mistake this one turned out to be strike 2. After everything was said and done I wasted about 30-45 mins of my time here to get nowhere with my situation. I could've been told over the phone that they wouldn't do what I was asking to not waste time coming here.

Kevin Booker

★★★★★

5 years ago

I have been here more times than I care to admit. Scott treats everybody like a friend and always does great work. The paint jobs he has done have been better than what comes from the factory. He's helped us, our neighbors, heck even my sister in law out. If you are looking for a great shop in the area look no further.

sonia a

★★★★★

4 years ago

Excellent service Excellent staff Professional Friendly Helpful Informative Highly recommended New Grill New Bumper Paint They detail your car before giving it back

Valencia Hare

★★★★★

3 years ago

Could not thank Frank and the cree at the shop enough for their hard work during these past few months. There was quite a few bumps with insurance and unknown issues with our vehicle, but they handled it well and did a fantastic job. Their communication and customer service is top notch. Would recommend this shop to anyone!!

Brian Whitford

★☆☆☆☆

a year ago

It's been years, and I never posted a review, but every time I look at my truck from the RF I get angry. Simple job. They were getting paid in cash by Cupertino tow and they cut every corner. I wouldn't use this place if they paid me. Hell, last time it was free, and I still feel like I got screwed

David

★★★★★

3 years ago

Scott and Frank were outstanding. They communicated well, all work was excellent, and they listened to my needs. Scott drove me to the rental place. The rental car place was in good association with them, too, so I dropped off the rental there and drove off in my truck. I won't go anywhere else if needed in the future.

Raul Medina

★★★★★

5 years ago

I was worried to bring my car due to the fact that I prefer taking my car straight to the dealership. Scott and team took my car, gave me excellent service, kept me looped in on any updates, were flexible with pick up time and worked around my work schedule. When I picked up my car it was cleaner than when I leave it with BMW, Scott walked me thru the work and had me visually confirm my approval, was genuinely kind to my toddler who joined me for pick up and an added bonus was that they observe CDC guidelines for mask & sanitation. I will definitely recommend Oakley Collision to anyone for a professional, courteous and efficient experience. Thanks Scott and team! -Mr. Medina

ray sedelmeier

★★★★★

7 years ago

I had a minor issue with paint scratches and was referred to Oakley Collision by my insurance company. While the repair took about a week, it was done flawlessly. There was a minor issue when I picked up the vehicle and Scott stood behind his work 100%. The issue was resolved and Scott proved to be customer oriented and helpful. During the repair process, Scott called with updates so I never had to wonder what the status of my repair was. I appreciated the professionalism of this shop, the excellent quality of the repair, and I would recommend this shop to others.

Carlos Hudiny Mendoza

★★★★★

4 years ago

There really are no words to describe the excellent job these guys did on my 2021 Honda Civic after a rear end crash, they left my car perfectly flawless, like new! There is no difference in paint, tonality or gloss, all perfectly aligned, they really exceeded any expectations I had. The attention since I arrived was fantastic, I spoke with Frank and made the valuation, then Scott called my insurance company and arranged a rental car for me and then he took me to pick it up. Frank spoke to me every week to let me know about the progress of my car, for me it is a premium workshop with more than five stars! Many thanks to Frank, Scott, Paul, Lumpy, Jesse and Robert. Perfect and professional job!

Victor 4nema

★☆☆☆☆

3 months ago

I received an estimate from this company decided not to go with their service but AAA insurance accidentally sent them my claim for almost $20000. They kept the money and I guess spent it cause it has been over a year and they have still not sent the money back to triple a I am now in collections, because of them do not use this company.They cannot be trusted

Kristen Chavez

★★★★★

a month ago

I recently had my vehicle repaired here after an accident, and I couldn't be more impressed with the experience. The team was professional, communicative, and incredibly thorough from start to finish. They walked me through the estimate, worked directly with my insurance company, and kept me updated throughout the process. The repairs were flawless, the paint match was perfect, and my car honestly looks better than it did before the accident. You can really tell the new ownership cares about customer service. Highly recommend if you're looking for honest work and great results!