Google Reviews
Marc Rivera
★★★★★
a year ago
I recently purchased my first Harley and had the absolute pleasure of working with Jay, who, hands down, is the best salesman I could have hoped for. From start to finish, Jay was incredibly patient, allowing me the time and space to truly decide which bike was best for me. His knowledge and expertise are second to none, and he took the time to get to know me—not just as a customer, but as a rider. Jay didn’t just sell me a bike; he guided me through the entire process, asking about my goals and riding style to ensure I made the best decision. He went above and beyond to provide financing options and made sure I had all the information I needed. The quality of service he provided was simply outstanding. I visited several Harley dealerships in the surrounding area, but Old Town Temecula Harley-Davidson stood out by far. The entire team, from parts and accessories to the clothing section, made me feel welcome and valued. Everyone was helpful, knowledgeable, and genuinely cared about my experience. If you’re looking for a top-tier buying experience where you feel like part of a family, Old Town Temecula Harley-Davidson is the place to go. And if you want someone who will take the time to make sure you get the perfect bike, ask for Jay—you won’t be disappointed!
Exxavior
★★★★★
a year ago
Mike and Jared were extremely helpful, we got everything we wanted for great prices! I also love that they're dog friendly!
Rocky Holm
★★★★★
3 years ago
Purchased this breakout here. Great service, great deal! Highly recommend these guys. Jonathan was very knowledgeable and helpful!
Matt
★★★★★
Edited 2 years ago
Great guys in a friendly, smaller environment than the “big dealers” and they have the same bikes, parts and service quality as anybody out there. Spend your hard earned $$ locally and support your home town dealer right here in the Temecula Valley! (Updated review bought another bike from them) I did switch over to a BMW but same customer experience as before. Thanks for being good guys!
Michael
★
☆☆☆☆
3 months ago
Me and my wife walked in black friday.Everybody acted like they didn't want it to be bothered.Nobody was helpful.We'll never go back there again.And we were looking for helmets and sissy bars, horrible staff at the parts counter
Tim Ellis
★★★★★
2 years ago
Great dealer to work with! Very low pressure and we’re able to make the deal work for my needs. Great guys to work with and I will definitely be back in the future!
Michael Antich
★
☆☆☆☆
6 months ago
I was communicating by text. Saw a 2022 Softail Satandard for 10991, the bike had 56 miles on it. I asked for an out the door price. It took the 5 day to find the bike. And finally they come back with 13756 and started pressuring me to come in. I mentioned I had to ask my wife, in order to do that it would have been helpful to have an itemized breakdown of all charged with amounts. Had to ask repeatedly. Na d then was told I needed permission trying to belittle me. I t told this person that they were being rude and I have been married for 37 years and we decide on all major purchases together, so they apologized. Finally after avoiding to answer on the charges they responded with the charges some of which we're obviously bogus. $399.00 for dac. Fees and $899,for tire prep,battery prep, and a tune up. I pointed out that according to California law doc fees could not exceed $85.00. I also pointed out the bike had only 56 miles on it and asked why would it need a tune up. Tire pep and battery prep, what's that? They never responded to me on those questions. Instead they were trying to contine to mock me by telling me I needed to ask for permission after apologizing for doing so the first time. Also telling me ""how much will she let you spend* and icinuating i couldn't afford it. After rusing to answer my questions being told I needed permission I told this person that they were an insult to humanity. Truth be told, I was a cash buyer. But after trying to rip me off and trying to insult me. I will never do business with this dealer. And I don't suggest you do either. Everything I have told you is documented via text Oh after sitting around on their property since 2022, they miraculously sold the bike to someone else.
Brian Escamilla
★★★★★
a year ago
I wanted to thank Old Town Temecula Harley Davidson for helping me with my first bike purchase and making it such a great experience. Jay was amazing and extremely helpful in finding the perfect bike for me and working with what I was looking for. I highly recommend seeing Jay for finding your perfect bike. Tim in parts was also amazing, he helped find the perfect items to get my riding days starts. All the staff was very helpful and kind, they all treated you like part of a family, I will be going back again for my next bike and sending my friends and family.
Samuel Ortega
★★★★★
a year ago
Bought my first bike with the help of Gonzo, Mark, and John. They were all helpful, honest, and made me and my family feel welcomed to the Harley Davidson family.
arthur plascencia
★★★★★
a year ago
Best experience buying a Harley from them. Recently purchased the 2024 Road Glide CVO ST and received great customer service/ support from Max, Kat, and Jay. I recommend asking for any of them personally for assistance when inquiring about a new or used purchase. They’re extremely knowledgeable and informative. Drove all the way from LA (~100miles) and it was well worth it. They’ll give you a deal no one else will be able to beat!
Julie Hanson
★★★★★
8 months ago
I had an awesome experience when I bought my new HD fxbb street bob. From my salesman, Carter, to my negotiating with Vic and then again with Kat in financing. I highly recommend this dealership.
Joshua R
★★★★★
3 years ago
If I could give this dealership 10 stars I would. Shopped around from San Diego all the way to Los Angeles and ended up calling Temecula Harley and spoke to Andre. Within a 5 minute phone call Andre provided me so much information and said if I come in today and make a deal happen he would take care of me. And he stuck to his guns and held up his word. I ended up going in and he did more then enough for me to make me a satisfied customer. If you are looking for a Harley go see Andre. Josh also helped me out and was in great customer service on making sure all the parts i wanted to add was added. They are straight to the point. No back n forth on prices. Shout out to the parts guy KC for taking his time and going through parts with me to get on my bike. All of the employees there have over the top customer service. No complaints and recommend anyone interested in buying a bike stop in! Thanks Again Andre!!! 🤙🏿
Joe Romley
★★★★★
3 years ago
Bought our third bike there last month (16 road glide). Each purchase was easy and no pressure from the sales people. The service department fixed an issue the really weren't obligated to fix, and didn't charge me. Everyone there treated us like family. Best place to buy a bike in the IE and 100% better than the other Harley dealer north of them. Can't give them enough praise.
Nick Suhr
★★★★★
a year ago
Had a great experience buying my first Harley! From the test ride to the final purchase, the staff was very knowledgeable and professional. I had the pleasure of working with Kat, Jordan and Jay. Highly recommend this dealership!
David H
★★★★★
10 months ago
Stopped by on my way to several other HD dealerships & had the pleasure of working with Carter. Nicest guy you’ll meet with the sole intention of being helpful. No pressure, no games, just accurate information, suggestions & patience — he’s like a Harley Counselor helping you figure out what’s best for you. Whether you buy a bike or not, or even if you buy a hat or not, it’s the people who make the Harley experience and I can tell you that based on my experience here, I’ll be coming back and I’d recommend you stop by 10/10. Sometimes the “I’m just looking” may end up turning into a life changing experience and I would 100% consider bringing my business here in the future with the confidence that no matter what I choose, I’ll walk out feeling awesome - even if it’s with a tshirt and not a brand new Low Rider ST!
Alison Alvin
★★★★★
3 years ago
Would HIGHLY recommend! Me and my boyfriend bought a bike from here and it was the best decision! Jay, Jordan and Tony were awesome and so helpful and kind! They made the buying experience so personal and really took interest in us as customers. The entire experience from starting with Jordan and Jay showing us the bikes to finish with the young gentleman in parts was fabulous! This will definitely be our new go to Harley dealership!
Christian Villavicencio
★★★★★
8 months ago
Just when I thought I was done with Harley Davidson they reeled me back. My two favorite brands are Ducati and Harley Davidson. Both brands IMO have perfectioned their arena. I own a 24 Ducati Diavel V4 and now a 25 Low Rider ST what an awesome combination. Honestly, I would have not considered buying another Harley Davidson had the new FXLR ST not been so on point and if Kat at Old Town Harley Davidson not welcome me back with such expertise and stellar customer service I would have bought another Ducati.
Full 3ffect Propaganda
★★★★★
2 months ago
Would Highly Recommend Harley Davidson Temecula . Carter was a pleasure to do my deal with made it fast and easy unlike going to other HDs. They gave me a great deal on my purchase while being straight forward . Would definitely do business with them again .
Daniel Polese
★★★★★
a year ago
Really great experience at Temecula Harley , Would love to thank everyone that helped me , Jay, KC, Kat and everyone that helped me. kind friendly and very helpful , salesmen not pushy , just a great experience and felt like I got a great deal on the exact bike I’ve been hunting! Definitely recommend them to anyone looking for anew or used bike! 110% percent satisfied! Thanks again everyone for making my experience a great one! Live to ride! Ride to live!
B Kruger
★★★★★
a month ago
I have been dealing with Old Town Temecula HD for a long time. The folks at this dealership are consistently friendly and service oriented. No pressure, just great service. I just bought my second Harley Davidson from them, and John Yazici and Carter Freedland made the entire purchasing process fun and easy. Every department including sales, service, parts, and motor clothes is staffed with great folks eager to answer questions and help out.
