Pam's Motor City

Ted Chitambar

★★★★★

6 months ago

Very honest! Dealership had told me that I needed a whole new rack and pinion for over $4000. Got a 2nd opinion here and they said it was fine!! Thank you!!!

James Kampfer

★★★★★

5 months ago

I always trust these guys with my vehicles. Very transparent and honest. Good pricing too.

Lisa Devogelear

★★★★★

8 months ago

My parents are Ft. Myers locals and have used Pam's Motor City as long as they have lived here. I am traveling from out of town and my car broke down, and Pam's is the only place we really trust. They are so honest, and it's really hard to find these days.....I spoke to Jim and he was super professional, got my car in and out of there; they are super nice and relaxed, during a stressful situation. If you need auto help, Pam's Motor City is just the best in Ft. Myers....they are so dependable, oh and their shop is spotless!!!!!

David Berkanholtz

★★★★★

a year ago

Very friendly staff both in front and in service area. Was told to block out an hour for my service request, which was a four wheel alignment, I was in and out in less than 40 minutes. As I waited in their comfortable waiting room, I could see and hear that they handle very simple mechanical vehicle’s needs to certainly somewhat complex service requests. It’s probably important to make an appointment, as it seems they will not take in more work then can be handled in a day. I plan to return with other vehicles in my possession as well have recommended to family and friends the value and service provided.

JulioandJessica Diaz

★★★★★

7 years ago

This is not my first time using this shop, I bring my car here regularly. But after what happened this time, I had to write a review to let others know. They’ve always done an excellent job taking care of my car. Unfortunately, this time they made a mistake that led to some minor damage to my car. Most places would deny their fault or try to do the least that needed to get done to do what’s right at their expense. These guys, though, didn’t just offer to fix the problem, but they paid and covered every extra expense to restore my vehicle. At the end of it all, I walked away with my car as good as new (prior to this incident) and blown away by their great customer service. You guys have a costumer for life! - Julio D.

Jonathan Tyler

★★★★★

a year ago

I was referred to bring my 2005 mustang gt to them. They are very honest , fair and do a great job. The customer service is great as well. Something that is very hard to find. I will refer anyone that needs a mechanic shop! Awesome people. Thank you Pam's!!!

Jarrod Doyle

★★☆☆☆

a year ago

Verdict Is In. I made an appointment with establishment. A popping noise coming from engine. On Friday they had possession of my vehicle. I call later that day and was told as soon as they get any information they would let me know. Friday came and went. I called on Tuesday and was informed that they are not hearing any popping noise from the engine. However, the popping noise is coming from the suspension and they will put it back on the lift to verify. I called on Wednesday and they did say the noise was a suspension issue and the cost to fix it is $1079.40 with a wheel alignment. I authorize the work. I was notified that I can pick up the car on Thursday. U picked up the car on Friday morning. GUESS WHAT! THE POPPING NOISE IS STILL HAPPENING PLUS SOMETHING IS LOSE CAUSING A RATTLING. I call and informed the facility. They told me I can bring the car back because they want to make sure everything is to my liking. I asked them what if I am correct about the noise. Who will fit that bill. (Crickets) After paying such money and they telling me that they took care of the noise. WHY WOULD I WANT TO TAKE MY VEHICLE BACK THERE. Money lost to another mechanic outfit. Sept 13th-20th 2024

Edwin McLaughlin

★★★★★

2 years ago

I have taken my vehicles here for over 10 years. Quality work at a fair price. From the simple to the complex, they do it all and I've never been disappointed. John, Jim, Ed, and Margaret are great ti work with.

Christina Rhodes

★★★★★

2 years ago

Amazing people!! No issues throughout diagnosis. These people know their information very well and got us in and out quickly. Very knowledgeable, great price, I would recommend to anyone. I'm sure I'll be back in the future with any other car issues. I can't say enough how appreciative I am.

Kyle Tinsley

★★★★★

2 years ago

Most honest & trustworthy car shop I've been to, across many states. Multiple times I've gotten estimates from other places that seemed way too high. Ended up waiting til I could bring my car here, to find out "several of the items suggested are not necessary at this time", and/or could be done by them for cheaper.

Dervys Sosa

★★★★★

10 months ago

100% recommend. Their approach involves fair and transparent compromises that genuinely benefit the customer. Thank you for being so clear and honest.

Brian Franklin

★★★★★

3 years ago

I have used Pam’s Motor City quite a few times over the years. Memorable moments include: 1. A valiant effort to figure out what was causing a leak inside my 2004 Ford Mustang Convertible (took a few trips over there during the Florida rainy season back in 2018/19 or so), efficient and dedicated. Like detectives. They fixed it. After almost 16 years of ownership I traded old girl in. 2. Just today (2023) I realized I had a punctured tire - a nail in my 2020 replacement Ford Mustang Convertible drained me to 9 PSI on my way to work, I called them and limped in. Amazing service again! I’m sure I’ve been in for other things, but I’m not going through my service records for this post. Just want to let the local community know that this is a great and dedicated auto service business. 10/10

Kenneth Meyers

★★★★★

5 years ago

Pam's Motor City always treats me fairly and are very honest in all their dealings. They do thorough testing and give you options for the job at hand. I have never brought my car back for a repeat problem, although they totally stand behind their work. I don't take my vehicles anywhere else! Ken

Taylor Day

★★★★★

6 years ago

Great service done quickly! They were ready to get started on my car right away when I arrived for my appointment and finished faster than they had estimated it would take. Once I was leaving it had started to rain pretty hard and they let me drive my car straight out of the garage so I wouldn’t have to get wet. Will definitely be going back next time I need to have work done on my car!

Kimberly Garrett

★★★★★

5 years ago

I moved to Fort Myers, Florida in 2012. I had an incident on the interstate after living here for only a month and I literally prayed and asked God to show me where to take my car. He showed me Pam's Automotive. Fast forward to 2020, I have had three cars since then and they are the only people who touch my vehicles. They have always been very professional, full of integrity, priced fair and above board. They educate me on my vehicle and make recommendations. I love Pam's Automotive...they are truly the best in the business and awesome customer service!!

Donnasue Andazola

★★★★★

6 years ago

I wanted everyone to know that Pam's Motor City repaired my 2014 jeep for $200.00 LESS than what I was quoted at Estero Bay Chevy. The employees were kind and considerate compared to the dealership that is convenient to my place of employment. Yes it took a few days to get my part (only 2 and half) but hands down easier on your pocket book and kinder to your face. My jeep runs great!

Mark Berry

★★★★★

8 years ago

I'm in Maryland - Mom lives in Fort Myers, FL. Pam's takes care of Mom's car for regular maintenance. They are outstanding! Friendly and always top-notch work. They have helped Mom multiple times and today replaced a battery during an unscheduled appointment - Jim squeezed Mom in even though they were super busy already. They never recommend work that doesn't need to be done. They are always thorough. Pam's is great! Highly recommended!