Paul's Auto Service

Karen Tubilleja

★★★★★

a year ago

I have been going to Paul’s auto for over 14hrs. It didn’t matter if it was a new vehicle or my older vehicle. They are honest and they always do great work. John is a straight up guy (mechanic) he will explain everything in detail which is what I love about it !

Jesse

★★★★★

11 months ago

Michelle and John are great and this IS a Best of Vas Vegas Shop! Dont waste your time and money next door.

Lisha Lee

★★★★★

a year ago

Honest and hard working! We were referred to Paul’s from a friend of my husband. We thought something was wrong with a water pump only to find out it was our radiator leaking. We asked to replace the water pump but they told us we didn’t need to replace it and that it was still in good condition and not to spend more money on something that works fine. They fixed my transmission leaks and replaced the tubes and put a new radiator in and we asked them to change our oil as well :)My van is happy again :) thank you for all your hard work and we will definitely return here for all our vehicles!!!

Adriana Flamand

★☆☆☆☆

6 months ago

My motor was blocked and he wants to change the starter to charge another $1,500 this guy has no idea to fix the engine first want me to put a new battery and actually I put a new battery a day ago and after he say well you need to change the starter because the car doesn't start and I say yes because the car was started when the motor gets blocked it so is the motor the engine it's not the starter because the starter was on when the car stop Jesus Christ

Brenda Booton

★★★★★

2 years ago

Coming from a family of mechanics, it's very hard for me to let anyone else work on my vehicle. But because of the warranty on my car, I have to go to specific shops. Paul's was on that list, with good reviews, so I decided to use them. Let me tell you, Michelle (office) & John (manager) are truly some of the nicest, most helpful people around!! They went above & beyond speaking with my warranty people to help me with my car!! Unfortunately, because of the warranty, it now has to go to the dealer...yukk!! I will most definitely bring my car back to John for regular maintenance in the future. I highly recommend them!! Thank you, John & Michelle, for all that you did for me!!

Rachel E

★★★★★

2 years ago

I'm a mechanic's daughter so I'm quite picky about which shops I go to. I was ghosted by another shop in the area after getting an estimate and found Paul's Auto through word of mouth - thank goodness I did. I had a few major issues with my ML350 and they got it back to me the NEXT day. Michelle at the front is an absolute sweetheart and John really goes the extra mile to make sure you're driving on the road safely and will explain anything you might have questions about. I feel very grateful for their honesty and getting my car back to me so quick when I needed it with excellent work. The main thing I brought it in for wasn't an actual issue - and any other shop might have easily taken advantage of that. Thank you Paul's Auto, you have a return customer - but let's hope I just need oil changes from now on ;) lol.

salvador 001

★★★★★

a year ago

Had a broken motor for the radiator fan of my car. Despite me arriving a little over two hours before closing, they were able to diagnose the problem, order the part, and have it installed and good to go almost to the minute before closing time. All that and for a pretty decent price. This place will definitely be my go to from now on.

C “Bunchu” Garcia

★★★★★

Edited 2 years ago

I've been taking my car to Paul's Auto for many years now, I don't trust no other mechanics to work on vehicle. These guys are great. They are honest and friendly people. I've been going here for over 10yrs +. A friend referred Paul to me personally. I've never had a problem with their work. From what I've always noticed they are a 3 man crew, sometimes 2. THIS IS A TRUST WORTHY AUTO SHOP.

Lynda Enrico

★★★★★

2 years ago

This was my first time at Paul's Auto Service... I was referred by a good friend. Did not disappoint.... In a world where there are hard to find places that are honest and affordable, I was more than ecstatic with Paul's Auto Service and in particular, John. He was very friendly when I walked in, very knowledgeable, and when I received the call on what was wrong with my car, the quote was cheaper than I thought. They have not only earned mine, but my husband's business from now on. Thank you!

Martin cD

★★★★★

4 years ago

Wow! Great service. We were traveling from Oregon to Baja when we noticed a clunking in the rear end over bumps, ruts, and potholes in the road. We knew we needed to get it looked at soon as we got to Vegas. Paul's had good reviews for being thorough and honest. They weren't wrong! They were able to see it in the morning, diagnosed a broken shock mount, and had us back on the road before the end of the day! Very reasonably priced! Thank you Paul's you saved our vacation plans. I highly recommend Paul's for your next repair.

Celea Star

★★★★★

a year ago

Came from Pahrump and seriously could not be happier with the results. Well worth taking the time to find Paul’s Auto Service, there are multiple car places. Keep going until you see their sogn on the building. Michelle was great.

erika mendoza

★☆☆☆☆

Edited a year ago

my car had no electrical issues at all. Everything was working. That is you didn't put it in the estimate. My only problem was oil liking. Now my car make a horrible noise. Gas gauge don't work becausw you messed up the cables. Not event the lights inside. Don't lie.my car was working perfectly. I am so disappointed, I went for a oil leak originally, I requested a estimate to be sure is everything I need to fix in my car. I got help paying the repairs from an organization, but the mechanic will get full payment. I got the estimate and when they I bring my car they told me the estimate was incorrect, the woman stated they didn't include waste prices, but when I asked the mechanic he said was something else, completely other story an amount. So I knew it was a lie. They were just trying to charge me more. Before even start fixing it. I thought the estimate are prices they should respect and not change. But anyway. My car had all electrical working, air conditioner, gas gauge, interior lights, even the stereo. When I first picked up the car after they called me to tell me it was ready, the air conditioner wasn't working so I told them that it was working before. Ooh but they make me sign the document for.them before even I saw the car. So they had the document proving I was agreed with the job and everything. Then they told me about the air conditioner. They told me the cables were very old and that is why was not working. For me was very important cause is Vegas and I have a 1 year old baby. Took his document and wrote that as a note. Then they told me that I can leave the car till Monday so they can check it and fix it but I will have to pay . I did it I miss work one more day and they called me again on Monday. Changed me 160 dlls and treated me like a trash like it was a favor they did to me, and now they didn't tell me anything wrong so I signed their paper. They showed me a bounch of cables parts they cut and the said that job will be thousands of dollars but they only charged 160. They said everything was fixed but treated me so bad.but I am sure they messed up with the cables cause my care had the air conditioner working before. And everything else was working. The car was already outside and then when I was ready to drive it they told me that the gas gauge was making empty, and I told him it was full tank and they said it was empty from the day I left the car. IS A LIE. I never had a problem with that. They said it was the gas pump sensor. And the gas gauge will mark empty and full all the time because the sensor is not working. I told then many ways that the gas gauge was marking gas as normal before but they just went inside of their chop and told me that I was just repeating same thing. And left me there talking. So I had no other choice than take my care and leave. Days after I notice the gas gauge never moved is always empty. I googled it and is a cable problem. Also the interior lights of the car don't work. (Sensors are good) So they don't work neither because of the cable damage the mechanic did. Sometimes the whole gauges just don't work in moments. i don't even know what else they damaged. And of course I don't have money to fix it. But those things were working perfectly before. Of course I will do something. I will go to compliance enforcement Nevada. Or wherever I need to go cause this is not right. They should not broke the care. They should treat us with respect and accept their mistakes and be responsible for that .

Babargreen

★★★★★

5 years ago

You guys are the BEST! I'm an old lady who drives a very old car. I can drop my car off and tell John do what needs to be done and that's just what happens. I know other businesses have taken advantage of me and I rather expect that as I know little about cars. Paul's Auto I trust. They have taken such good care of me and my car over the years. I wouldn't consider going to anyone else. They care about their customers and it shows. Thank you Paul's Auto!

Ashley Derosier

★★★★★

7 years ago

Honest, reliable and kind mechanics I have had two different jobs done on my car from John and the crew at Paul's Auto. They have been very courteous, honest and reliable. I don't feel like I am being taken advantage of (so many others have tried this!) instead I feel like someone who is a valued client of their business. I appreciate the straight answers and sound advice that has been given to me. I drive 45 minutes each way just to get my car repairs done at this shop. I can't recommend it enough.

Brady Ewing

★★★★★

a year ago

Used Pauls for a Pre Purchase Inspection and they were wonderful. Michelle at the desk was incredibly kind and helpful. Would use them again 100%.

Karen Wilkens

★★★★★

9 years ago

Paul's offers great service at reasonable rates. Not only will they tell you what the problem is they will show you. I have needed to have my car worked on twice and received wonderful assistance which was a relief after having a bad mechanic experience shortly before in Las Vegas. I plan to continue having all of my automotive work done here in the future.

Derricotte W.

★★★★★

2 years ago

The staff is EXTREMELY proficient and kind. They are knowledgeable and engaging. They don't need to advertise, as most of their business is word of mouth, and the only repeat customers are for regular maintenance. All of the work is guaranteed! 10/10 will be going back at the scheduled times and sending referrals!