About Business
Residents of Staten Island, NY, Staten Island have long trusted Payless Auto Repair for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.1/5 rating with 82 reviews. Throughout Staten Island, and particularly in Staten Island, NY, Payless Auto Repair is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Payless Auto Repair for any Car Repair inquiries or to schedule a visit to their Staten Island, NY facility.
Google Reviews
Jae Bilal “JaB”
★★★★★
3 years ago
Been going there for decades, fair prices always trustworthy one of the few in the city the best auto shop in my opinion
Aza Falik
★
☆☆☆☆
4 years ago
I went there after reading all great reviews they asked me to pay $25 for only test driving my car n seeing whats wrong with, put air in one tire. I paif $20 instead but I am never going back. Thats rip off! Not recommended.
Qbailey 523
★★★★★
2 years ago
Very good place … can’t beat their prices … they fixed my car two years ago … great service… didn’t have to wait long either
Shay Sr
★★★★★
5 years ago
Fair prices. Won't Rob you and will actually try to help save money. Not to mention they're super friendly. The only place in Staten island I'm comfortable leaving my car.
Fadi Yousef
★
☆☆☆☆
a year ago
Be ware of this guy , he start with alsalam alykom brother then he will charge you just for looking at yore car ,, came for muffler job he told me he have to put it up and see , after 30 min he say he cant do it just give me 25$ for looking and i was stupid enough to give him 20$ ,, biggest scammer
Tracy Green
★★★★★
Edited 2 years ago
Very honest!! Went somewhere that said i needed work done the price they quoted me made get a second opinion. And i went to payless who ive used in the past, and they told me after diagnostics that i didnt need the work that the other place said i needed!! Cant get more honest then that!!
Keniesha Wignal
★★★★★
a year ago
Love This Car Repair Shop. They Are Fast , With A Very Reasonable Price. I Will Definitely Be Coming Back Here If I Need Anymore Work Done To My Car
Ebony M
★★★★★
Edited 2 years ago
Minimal wait and amazing service. Adissa is always amazing and makes it a point to educate you on what's needed (I know nothing about cars). No shady mechanics here. fair pricing (I shop around a lot) and always willing to work with a budget. USE THIS SHOP!!! Update: These guys are great! Came back because my dealer wanted me to wait 2 weeks to diagnose my car. 2 minutes and Adissa diagnosed and was able to tell me which part to buy for the fix. Saved me a ton of time and money in the process
Umer Jan
★★★★★
2 years ago
Great shop with incredible prices. Me and my uncle have been going to them for the last 2-3 years now and the service is excellent. They know what they are doing and they don't try to cheat you which is the best thing. I have some work to be done on my w211 and will be visiting this shop again soon.
Stephanie H
★★★★★
Edited 5 years ago
After bringing my own car in for an inspection a few weeks back, today I brought my partner's car in for both an oil change and because his check engine light had come on. Both times, scheduling an appointment couldn't have been easier. Not only was I encouraged to come right over, but work is done promptly. Once the oil change was completed I was informed by the owner that the check engine light was simply an error code and that it was reset. Honesty like this is very refreshing. It feels really good to have a place I can bring our cars to and trust that this establishment will be honest with us about what does or does not have to be done. The owner and his staff are all professional and courteous. Would highly recommend.
Stephanie
★★★★★
a year ago
I’ve been bringing my car here for years and can’t recommend them enough. Recently, I thought I needed a new muffler when my car started making noises, but it turned out I just needed new bolts and a gasket -- saving me an unnecessary expense. They’re always quick to accommodate, and most importantly, they’re honest and fair. I was also having an issue with my car horn, where I had to replace the fuse every few days to get it to work. After checking the wiring (which appeared fine), rather than replacing the horns with an aftermarket part that Zahid informed me wouldn’t be as well protected from water, he offered to replace the fuse and clean out the horns, which seems to have done the trick for now. The bottom line is, he didn’t want to put subpar parts in my car that could cause more problems down the road, and I really appreciate that level of integrity. As a woman who does her own homework when it comes to repairs (and has even handled a few smaller fixes myself), it’s refreshing to have a mechanic I can trust. They speak to me with respect, never talk down to me (no mansplaining), or try to oversell me (which is, unfortunately, rare in this industry). If you're looking for a reliable and trustworthy shop, this is the place! I can't recommend them enough!
Karol Jackson-Bostick
★★★★★
a year ago
10/10 HIGHLY RECOMMEND! EXCELLENT QUALITY, AFFORDABLE PRICING & GREAT COMMUNICATION! The team at Payless was professional and friendly! They went ABOVE & BEYOND to fix my car I needed Tires, Breaks, and Rotors and the were able to get it done in a timely fashion. My car feels brand new and I’m no longer embarrassed to drive it around. I am truly grateful to have come across Payless Auto Repair! I will definitely continue to do business with them and send others there for the needs too. Thank you
Naylah Johnson
★★★★★
2 years ago
I have been using Payless for over 10 years. I can always count on a better price (sometimes 50% lower!) and an honest diagnosis. In all my years this is the only shop that tells me ways to save money! Great company. The owner Zaid is truly knowledgeable and just a great human. I love their customer service. I also work with Dennis. I know my car is in great hands when with the both of them.
Tiffany She, her
★★★★★
2 years ago
Great and fast service. Very honest. Always fixes things perfectly and has saved me tons of money. For example- instead of spending hundreds of dollars to replace fuel injectors- I cleaned them with $5 fuel injector cleaner. Been weeks and no more sputtering or stalled car. I HIGHLY RECOMMEND THIS REPAIR SHOP.
Amanda
★
☆☆☆☆
a year ago
Called to get a price for an oil change and was told $40. I get there and am told $45. After the oil change is complete the man behind the counter says “we topped off your anti freeze”. I say thank you and then proceed to get charged $10 for the antifreeze I never asked for and was not notified about until after it was done. On top of the fact that I have a full container of anti freeze in my trunk that I paid $8.99 for less than a week ago. As a single mom I have to count every penny I spend and that extra $10 was not in my budget I feel taken advantage of. I really liked this place as I had been here before to get tires mounted but after that sneaky, greedy move they pulled I won’t ever return. $59.98 for a $45 oil change. Sickening.
Tom Reichert
★★★★★
a year ago
I have done business with this family for 25+ years. I used to manage a fleet of 6 or so vehicles, with Payless as my go-to service provider. They have always been honest and fair. Years ago I had an inspection at a reputable nearby business, who told me I needed to change my original radiator hoses based on their age. I then asked Zahid (the main Payless owner), who told me these were original Toyota hoses, the highest grade available, and without looking at them advised me not to change them. Then he showed me their continued flexibility and integrity, demonstrating what good condition they were in. That was at least 10 years ago, and I still have the same car with the same hoses. There have been other times someone else recommended a particular repair, and he told me to do nothing. He was always right. Any time I ask him a car question, he always cheerfully gives me a straight answer. I moved away in 2016. Last year, I was there for an oil change. I observed him advising another customer. (keep in mind he serviced my prior fleet of 6+ cars, so I know him well). He quickly and decisively advised the customer of what to do. I was struck by how much knowledge he had accumulated over the years. I regret that having moved away, I cannot take advantage of his services (except when I visit), and I miss him for his reliable and honest advice and service.
be Anonymous
★
☆☆☆☆
2 years ago
I should not have to wait for two hours or more for an empty shop to change brakes on my front two tires. Not to mention they didn’t even have the correct parts in the shop. Now I have to wait for their mechanic to come back from south beach to start the job. This is unacceptable!!
trickmaster40 yasire40_yt
★
☆☆☆☆
9 months ago
Stay away they are not honest. Rip off!!! Bc your a woman they will take advantage. Brought two new tires, next day a leak was coming from one of them. Like they took a pin to punctured it. Not a regular nail in my tire. Trust me I get many of those. Charge me addt to plug. My original post was deleted.
Jeremy Oquendo
★★★★★
a year ago
Great customer service. Called got a quote by far the cheapest for oil change. Top off all fluids and put air in my tires. Well done job. Recommend and will definitely be back.
Tina Marie J.
★★
☆☆☆
9 months ago
I stopped coming here after I began noticing little changes with my car starting to happen after I had already gotten it checked out. I bought new tires from them atleast 3x & the tires there suck, always something wrong with them. Then during winter one of my replaced tires they sold me kept getting a hole in it. I take it back just to get ANOTHER ruined tire which they pretended not to notice the hole inside the first time I took it to them. After replacing it they tried to charge me for the mistake they made and I said HELL NO! I was ready to drive on out that lot but the boss said it’s ok. The tiny little mechanic with the glasses hates his job, isn’t very useful & is real rude. They charge you for just driving past their lot. My bf hates this spot so I stopped going before they completely ruin my entire car. Avoid them
