Reviews
Marc Dinkel
My daughter goes to college out of town, in Montgomery, and she had a damaged tire that needed to be replaced. After they forgot to put in an order for the tire and call her back, they told her the exact match was not in stock and replaced it with a more expensive run flat version. It is completely unsafe to mix run flat tires with regular tires and when I called the store, they were argumentative. Waiting to talk to the manager.
★☆☆☆☆ 5 days ago
Charles Lewis
I think that they did a pretty good job. That was patient and very concerned about all my problems. And make sure I was satisfied.
★★★★★ a week ago
Noel Carbajal
Left my truck worse after alighnment
★☆☆☆☆ a week ago
zak veasy
Long wait times. I arrived at 7AM along with other customers and the guy who delivers tires to only wait till 9:30 AM for anyone to show up. Then took until 12:30 PM to finally finish my service for replacing 4 tires with a booking 3 days in advance.
★☆☆☆☆ a week ago
trenton packer
They lied to me about the service needed for my vehicle. They were dishonest about my vehicle and what it needed. They up charged me for the service and then added more services for my vehicle that actually didn’t need it. They were not there to fix the problem, they just wanted to make money and didn’t care to actually help my vehicle or me at all. Horrible employees and horrible customer service
★☆☆☆☆ 2 weeks ago
Ruth Hall
My experience at Pep Boys on Zelda Road.in Montgomery was great. Erica was professional, kind, and had an extra amount of patience with me and the other customers in the store. I will definitely recommend my friends and family use that store because of her.
★★★★★ 3 weeks ago
Jameria Bolden
Super fast service and very good customer service.
★★★★★ a month ago
Cornelius R. Marshall
Great Service 🫶🏼💪🏼
★★★★★ 2 months ago
Joseph Tucker
Kept me rolling
★★★★★ 3 months ago
A J
Great service. The manger was very knowledgeable and shared all the details about my service to my vehicle.
★★★★★ 3 months ago
Sarah Rogers
Employee very knowledgeable and professional
★★★★★ 3 months ago
Hoon Cho
★★★★★ 3 months ago
Larry Cobb
Amazing service from beginning to end. Quick and attentive service. Rae and David definitely made and saved the day.
★★★★★ 5 months ago
Michelle Hinsey
I was able to get in/out in about 2 hours with new tires, brakes and oil change. The staff was very friendly and knowledgeable.
★★★★★ 6 months ago
Larry Harmon
The site manager was awesome very kind and attentive throughly explained the process a rare thing this say and age
★★★★★ 6 months ago
Sherman Williams
Their employees have always been professional and helpful and the quality of work has been top notch. I use them primarily for tire and brake services.
★★★★★ 7 months ago
Sonja Davis
Very Rude and Condsending Kavoris Purnell and Regional Manger Robert Vaughn.
★☆☆☆☆ 7 months ago