Reviews
Darlene Santoro
I had the pleasure of meeting Vincent. He was very nice and helpful. I had a great experience and highly recommend this store
★★★★★ 2 months ago
Burlen Loring
Replaced a tire late on Sunday evening. Did it quickly. Cost and quality was fine. I usually avoid chains like pep boys but they were good in this instance
★★★★★ 5 months ago
David Amaya
Staff was very friendly and courteous. Came in and didn't have to wait very much for them to service my car.
★★★★★ 2 months ago
Elaine Burruss
Great service got my headlights fixed and was in and out in no time at all! Fast prompt and professional service
★★★★★ a month ago
Darian Sales
Tyler J was excellent and helped make sure my tires got installed. I was having issues with the Hanford location and Tyler made sure to fix their mistakes and give me the best customer service possible! I made an appointment with him after leaving the Hanford store and he got me in right away. Only took an hour to get my tires installed. Hands-down, the best location in the area!
★★★★★ 6 months ago
Anna Vierra
Awesome services! From walking in to picking up very accommodating listening to all our concerns. Didn’t try to get over on us giving us a very reasonable price.
★★★★★ 2 months ago
Mark Estrada
Beat other prices compared to while ensuring 100% customer satisfaction was spot on. I would say it’s a little outdated than other places down the street but besides that I highly recommend this place!
★★★★★ 2 weeks ago
Madeline Villa
Paul is an amazing employee!!! He got me in right away! I had an amazing experience and would definitely recommend!
★★★★★ a week ago
Hortencia Garcia
Paul was the service rep that helped me today. He is always more than helpful informative and fast. The reason I continue to come back to Pep Boys is the offers that I’ve used in the past and the staff. When time permits I come back with snacks because they are so good and everyone is polite
★★★★★ 5 months ago
Sharla Mason
My daughter needed new tires and an oil change and a new battery. Everything was completed today and she said it’s like driving a new car. She feels safe.
★★★★★ 2 weeks ago
Zee Zee
Paul was excellent! Quick and efficient! Lovely personality! Will come back!
★★★★★ 4 months ago
Augustine M
Paul and the guys here are nice, honest guys. They do their best to help you out. I’ve gone to them with my father for 9+ years. They’ve always helped me out and done well.
★★★★★ a month ago
Nick Rodriguez
Had to stop by for a new tire because mine blew out on the freeway. The staff were super cool and understanding. I went in an hour before close and they got me in and out quick. Great place.
★★★★★ 2 months ago
Micah Williams
Vincent and Patrick helped in short notice fix a pierced tire while we were on a road trip. They were extremely friendly, helpful, and really pulled through for us. Thanks again.
★★★★★ 2 months ago
Jason Haley
Great service! Had a dead battery that had to be jumped and drove over there. They were able to get me in right away and I was out of there with a new battery in less than an hour! Very friendly people as well.
★★★★★ a month ago
Charlie
Amazing service - I was just there this past Friday. The two gentlemen at the front (Tyler and Paul) gave a full rundown of my tire's issues and were up front with me about my options and the costs. Their work was fast without any up-sale or hassle. I would highly recommend this shop to friends and family. I will definitely be going back for all my new tires. Thanks again guys!
★★★★★ 5 months ago
Frank Jr.
I recently visited Pep Boys for a tire service and was incredibly impressed with the level of customer service I received. From the moment I arrived, the process was smooth, efficient, and handled with professionalism. The service was completed in a very timely manner, which I greatly appreciated. In an industry where speed and accuracy matter, this location absolutely delivered. The team was clearly organized and attentive, making the entire experience stress-free and straightforward. I want to especially recognize Tyler Makert, who went above and beyond to ensure I was taken care of. Tyler's professionalism, positive attitude, and commitment to excellent service truly stood out. It’s not every day that you encounter someone who genuinely takes pride in their work and treats customers with such care and respect. Pep Boys is incredibly lucky to have someone like Tyler on their team. He sets a high standard for customer service that others should strive to follow. I will definitely be returning for future services thanks to this experience.
★★★★★ 5 months ago
Devin Aldridge
Great experience working with the Service Manager Vince. He was professional, helpful, and made the process easy. He helped with new tires, brakes install and wheel alignment for my F-150. Everything was handled quickly and efficiently. I appreciated his honesty and clear communication. Definitely recommend him!.
★★★★★ 2 months ago
Castro Family
I called around for a while about a specific service on my truck. Forgetting about Pepboys.. was reminded.. so I called them, and they offered a better deal than lots of others. They explained everything thoroughly, very friendly, and professional. Easy payment online, texted me with the diagnostic findings, and with the parts and labor layout. It was there less than a day. Front office staff, specifically Tyler was great. Highly recommend this place and will be a customer for a while!
★★★★★ 3 months ago
Paul Blanco
As usual, Pep Boys has provided the excellent service I've come to expect. I came in late in the day, close to closing time, and Paul still managed to squeeze me in so I could get my work truck serviced. Paul and Tyler both have done an awesome job taking care of anything ive needed done, and have always treated me like a VIP. Visalia PepBoys is the place to go for any of your vehicle needs.
★★★★★ a month ago
