Perfect Timing Auto Repair

Justin Howard

★★★★★

6 years ago

Excellent service, very friendly and awesome customer service. I seen the reviews and also heard through word of mouth that this place is very good and really care about you and your vehicle. I can contest to that, my experience with them was very professional and they made me feel like they really cared about me and getting my car I needed for work back on the road asap and they delivered. They had to work all day and did an excellent job on my car and was very fair on pricing after explaining how hard and time consuming the job took to fix my car. I highly recommend this shop if you want honest great work done on your car. I can't say enough how much they helped me. They kept in communication with me throughout the process. It's hard to find good shops like this one nowadays. I have much respect for the owner who's very understanding and an overall nice honest guy. I finally found my new go to shop if I ever need work done on my car in the future. If my friends ever need car repairs I'll definitely be recommending this place. Thank you very much. You're a great guy, I wish more people ran their businesses like yours.👍🙂 I wish I could give you more than just a 5 star review. I would've given 10 stars if I could've.💯💯💯

David Thode

★★★★★

2 years ago

Yesterday afternoon we were on our way back from Canada towing a boat with our truck when our front brake calipers locked up coming down the hill in Duluth. We pulled into the closest repair shop once we noticed we had an issue which happened to be Perfect Timing. We were greeted by Donnell Jr as we walked in the door. We explained the situation and he said they would determine exactly what was wrong and give us a quote. Donnell Jr was very knowledgeable about the issue,calming and friendly to us. He guided us to the back to park our boat and he drove the truck into the repair garage. We had a quote within 1/2 hour and authorized the work. They were extremely busy yet said they would get us back on the road that evening. They started the work about 3:30 on a Friday afternoon and indicated it would take 3-4 hours to get parts and install them. I noticed the shop closed at 5 pm and asked Nancy how they would get the repair done. She replied they would work after normal business hours to get us back on the road again. We decided to grab a bite to eat and Nancy said she would call us in a few hours with an update on progress. As promised, Nancy called after a few hours and said the repair would be done in about 1/2 hour. She also offered to pick us up at the restaurant we were at and drive us back to the shop. At about 6:20 Chris (the mechanic), Donnell Jr and Nancy were all in the office area as we paid the bill giving us information on the repair and making certain we would check the lug torque after 50 miles on the road from a safety perspective. Darius also worked on this repair after hours to get us on the road. I fully expected to be in Duluth a few days to get this repair done and Perfect Timing got us on the road in about 3 1/2 hours from the time we drove into their lot to the time the repair was done. Their customer service was exceptional. I wish there was a Perfect Timing Auto Repair Shop in our area as that would be where I would go for all my auto repair needs. Awesome job Perfect Timing team and thank you for making a stressful experience a pleasant experience!

Bryn Gera

★★★★★

2 years ago

I have been to both the Duluth and superior locations of perfect timing and both are very good. The service is professional and kind and the owners are very knowledgeable and good at explaining things. As a young woman you can worry about getting cheated or up charged when it comes to mechanics, but I have never worried about that here.

Steph Roybal

★★★★★

5 years ago

We truly enjoyed our experiences. We took our truck to get an engine tune up and then back for an oil change/wheel rotation. They were professional, prices were reasonable and the services were done in a timely manner. If you are ever needing of auto repair in the Duluth area, I highly recommend Perfect Timing.

Bryan Scott

★★★★★

4 years ago

My daughter had a nail in her tire. She goes to UMD and needed to get it fixed. I live 4 hours away. I Googled and found Perfect Timing Auto Repair. They had great reviews so I called to get an appointment. Aaron and the crew took great care of her and got her in right away. They were affordable and did a great job!! Thanks guys.

Cris Dupre

★★★★★

3 years ago

I got a flat tire late Friday night and needed to drive back home Saturday. When I called other shops in Duluth they made excuses and said I was out of luck or that I would have to drive over and if I were lucky I would be able to get in. Perfect Timing on the other hand got me in right away and had my new tire on within half an hour of calling on a Saturday morning. I cannot recommend them highly enough! The owner is very prompt and the service crew are all friendly and helpful.

Brittany D.

★★★★★

2 years ago

Thank you everyone at perfect timing. Hit a pot hole just right and blew a tire before camping. Each employee was attentive, timely, and professional. Getting my tire sent from another store, repaired, mounted, and back on the road in 50 minutes. Every where else booked next two days. Thanks again, saved the day.

Claire Janes

★★★★★

6 years ago

The lower ball joint broke on our truck right on the highway, we were able to be towed almost immediately by get hooked towing. We were able to get right in at perfect timing auto repair on a Saturday (even tho they were pretty busy) they were very knowledgeable and understanding. And we felt very welcomed coming here. they care more about safety than the extra dollar! By far the best repair shop I've ever been to. Best service! I highly recommend perfect timing auto repair! 💯💯

Nicholas Heaton

★★★★★

4 years ago

They looked at our vehicle shortly before they were scheduled to close at 3:00 on a Saturday. Turns out we needed new brakes. Even though it was now after 3:00, they drove to two stores (one in Superior) to get parts for our vehicle and install them. We had our 8mo old baby and dog with us, and they were very friendly and accommodating for us. They stayed open an extra couple of hours to make sure we could drive away that day. This business wants to help people get back on the road and my family and I are appreciative of them.

Schroyer Family Daily (Arren Schroyer)

★★★★★

6 years ago

What can I say, when I first discovered this business I was looking for tires. They had great deals with great service. During the time I was getting tired they saw I had a broken break line. They gave me a great deal on both the tires and the break line. I have continued to give these guys business not only because of the professionalism and the great deals, but for the honesty and kindness the business has shared towards myself and family. I am greatly appreciated of them and their work and I can definitely say, I’ll be back.

Andrew Trautman

★★★★★

6 years ago

This place does fantastic work. The owner was able to get my Jeep in and the tech was able to get the radiator leak diagnosed within a few minutes before closing on Friday. They got the parts and had me back on the road by Early Saturday afternoon. The price they had initially quoted was extremely fair for the work being done, and that's right about what I ended up paying. It is rare to find a place that delivers fast, affordable work. For this reason, and their work to get me back in my car on a Saturday, shows me that the owner truly cares about his customers. For anybody wondering about this place, the shop may be small, but the service is wonderful.

James Madill

★★★★☆

3 years ago

Great for if in a pinch. Twice now they've helped me with tire issues. At least this time it wasn't a wrong size tire, this time only needed a plug. First one I didn't notice until looking at paperwork. But for this time in, they did the job quickly and was able to get back to work after picking up a screw somewhere. Grateful for them on this trip as I needed to work.

Brandon Polhemus

★★★★★

5 years ago

My vehicle broke down north of town as I was trying to get back home to the cities. The tow truck driver said these guys would get me in and take good care of me and I'm glad I listened. They got me right in and provided amazing value. I manage a large shop down in the twin cities and I am glad to see another shop provide this level of service. Shops are given a bad name right off the top and it takes standouts like perfect timing to reverse that trend. Best of luck to you guys and next time I'm in the area I'll swing by and say hi!

Matt Loecken

★★★★★

7 years ago

Great customer service. My alternator went out when I was up in Lutsen and they were kind enough to order the part ahead of time so my car was ready to be worked on right away when I arrived with my car on a Saturday. They even stayed a half hour late to finish the repair! Very reasonable pricing and wonderful, hardworking people. If I lived in Duluth I would definitely bring my car there again!

Kelsey Kelley

★★★★★

8 years ago

Outstanding service and very reasonable rates. My car had problems while driving through Duluth, and this business helped me as soon as I arrived. They ordered parts and fixed the car within an hour-and-a-half of my arrival. The employees were courteous and honest. I highly recommend this business.

Jennifer Brueninghaus

★★★★★

3 years ago

Perfect Timing rotated tires, changed oil and ran diagnostic tests to try and fix an issue we've been having with our Venue. I was extremely pleased by the thorough work, the explanation of work, the efficient paperwork and the reasonable price. We are glad to have Perfect Timing in our Superior neighborhood. It's conveniently located on Route 2 / E. 2nd St...a block or so east of President's Liquor. Thank you, Perfect Timing

Dale Etter

★★★★★

4 years ago

On our way for a cross country road trip and our tires where out of balanced. Called 15 different places and no one could work us in. Got a hold of Perfect Timing and they fit us in and got us back on the road. Even had one employee sit with us and helped entertain our 4 year old. Great great company.