Pete's Auto Service

Alt Wood

★★★★★

Edited 2 years ago

I'll be honest: They are NOT the cheapest! However, they still easily earn 5 stars. They are brutally honest with you, and they'll tell you when it's worth the fix or if you need to ditch your ride. They do excellent work, and they've thrown in several freebies for me, as well. If something goes wrong with a repair, they fix it. Hands-down, I would recommend this place to anyone in the area. Pete himself greets you with a smile each time. Update 5/12/23: Pete continues to be the most honest mechanic I've ever met. I just came in for a dead headlight. He went into the garage, did his thing, came back and said no charge: the connection was just loose. He could have easily charged me for a new headlight and I wouldn't have batted an eye. Awesome guy.

Will Furr

★★★★★

4 years ago

Pete's always comes through. You can't beat their quality, price and professionalism. They take great pride in their work to make sure your vehicle is safe and that you are a satisfied customer who will want to use their services again. I highly recommend them.

Latoya Venable (Lvena)

★☆☆☆☆

3 years ago

I called Pete’s Auto before I took my 2009 ES 300 Lexus and asked him how much would he charge to swipe out an alternator Pete just informed me to bring my car in. I brought an alternator and brought my car in to Pete auto shop. So after Pete allegedly looked at my car he calls me and informed me it would be $700-$900. If you looked at my car it should have been a direct price given to me. Pete then proceeds to inform my battery is fried and I need a new battery. With the new battery it would cost $1000. I informed Pete I brought the alternator he informed me if my alternator fits. Why would I not buy an alternator that fits my vehicle? I did my research and seen mechanics should only charge you $100-$300 to swipe out an alternator. My boyfriend informed me Pete is beating you in the head. I asked around as well and was informed the same thing from other people. I called Pete and informed him I was getting my car towed from his shop Pete then proceeded to ask me all these questions. Pete was upset because he wasn’t going to rob me. Conclusion: I got my car towed from Pete’s auto and took it to another shop they charged me $140 to swap out my alternator and it charged my battery so I did not need a new battery like Pete informed me I would. My car was ready that same day and took them a hour work. My car is running fine thank you Jesus❤️. The moral of this true story is do your research before anything. You are entitled to take your vehicle wherever you want to but as for myself I will not be taking my car back to Pete auto service.

Jaden Henderson

★★★★★

2 years ago

Highly highly highly recommend. Pete was unbelievable! He took my 2009 Mitsubishi Eclipse in on short notice with a trip I have coming up this weekend! He was honest and helped me figure out why my "Service Engine Soon" light was on. I will be back to Pete's for future work or service on my vehicle. Again, HIGHLY recommend.

Jess Wilson

★★★★★

2 years ago

I like this place. Pete is an honest guy. Which is not easy to find, in a mechanic. I've been jerked around by all kinds of places, taken advantage of and had to pay ridiculous amounts of money for services that ended up completely destroying a five-year-old car that I had bought new. But with this place? I know I don't have to worry about that. Which is why I keep coming back.

Semaj Hunter

★★★★★

2 years ago

Pete was awesome. Honest and did good work at a very fair price. He will be my go to for any car issues I need help with and have already recommended a few folks his way.

Alexis Young

★★★★★

9 months ago

I had a really great experience with Pete! He was kind and gave a fair price for services rendered. I’m happy to have found a great shop!

Sarah Lapointe Garlow

★★★★★

a year ago

Took my truck in for a horrible noise I was hearing in my 2011 Toyota Tacoma anytime I went over bumps. Pete replaced my brakes and mounts and she rides like new! Fair price and didn’t feel like I was being taking advantage of. Pete took the time to break everything down for me and explain everything in detail which made feel very comfortable and reassured me he was the right choice for the job! Highly recommended Pete’s Auto Service and will be returning for any future car needs.

Christy Conner

★★★★★

2 years ago

Our experience was fantastic. The shop is the cleanest mechanics garage I have ever seen. Michael, the mechanic at Pete’s was awesome! He took such good care of our vehicle and went above and beyond to complete the work and in super fast fashion. He made a list of recommended repairs and the owner Pete walked us through all of it so that we understood what work would be completed. Don’t waste your time or money going to a high price dealership where they only know how to change parts. Go see Michael and get your vehicle fixed the right way, by someone who understands how cars work.

Gloria Phillips

★★★★★

Edited 6 months ago

Pete is the best . . I went in for an oil change but Pete told me I would be wasting my money because I hadnt driven a lot of miles since the last change and the oil was clean - and he didnt charge me for his time! How many mechanics would tell you that? He is honest and trustworthy and I would never take my car anywhere else.

Holly Evans

★★★★★

6 months ago

This place is the best. I just found them and I’d be lost without them. I’ll never go anywhere else in Charlotte! Great work! Fair pricing. Just a really great guy! Thanks Pete!!! 🙏🥰

Scott Abbate

★★★★★

7 months ago

Pete was very nice from beginning to end and very courteous and professional! He gave me a detailed explanation of what was wrong and what he did to fix the problem. I will be a returning customer from now on!

Nathan Williams

★☆☆☆☆

7 months ago

STAY AWAY! This place is dishonest! I spent almost $1,200 for an issue that didn’t need to be fixed because there was a much bigger issue that wasn’t told to me. I took my truck in to be looked at because it was running very rough. They performed a diagnostic and told me over the phone that there was a major oil leak and that the valve cover gasket needed replaced along with a front brake service. What I wasn’t told was that the diagnostic also indicated a P0300 code which means that there was an engine misfire detected. This was not told to me and had I known this I wouldn’t have authorized any work to be done. Another mechanic I took it to afterwards said that the engine is misfiring and basically needs a new or rebuilt engine. I paid almost $1,200 to have the valve cover gasket and brake job on a vehicle they knew had a major issue as indicated by the diagnostic but they didn’t tell me about this. The misfiring was not mentioned to me at all when I picked up the vehicle and paid. A couple days later I noticed that the truck was running very rough and took it back to the shop. They said that something was obviously wrong and we would have to pay for another diagnostic. We argued that the car was just “fixed” and we shouldn’t have to pay for a new diagnostic. They were extremely rude about it but did look at it and said that it was misfiring and we shouldn’t drive it. The P0300 code should have been a clue on the very first diagnostic that there was a misfire detected. They ignored the biggest issue and proceeded to fix the valve cover gasket and do the brake job just to get money out of me. If they had told me from the get go that there was an engine misfire it would have been pointless to perform any further work on the engine according to other mechanics that have looked at it since. This place knew there was a major engine problem but hid that info from me just get money, they basically worked on an engine that was no longer any good. As you can see in the attached pictures the original diagnostic clearly indicates an engine misfire detected but this wasn’t shown to me until the work had been completed, very suspicious.

Joy McCrimmon

★★★★★

7 months ago

I have been a customer for Pete's Auto Service for many years. I have always been treated with respect and provided great service on our family's cars. The staff is professional and thorough with each service. Service is top notch and reasonably priced.

dinesh reddy

★★★★★

3 months ago

Pete is a great guy. He takes very good care of his customers. This is one of the best in town that is in business for more than 30 years.

Nick Trego

★☆☆☆☆

3 months ago

I don't care where else you take your car, take it anywhere but here. I came in because I've been having a rattle coming from my suspension and a brake fluid leak. The office guy told me it was my heat shield that was rattling and my caliper needed to be replaced. Quoted me 1300 dollars. Just for context, I've just ordered the parts myself for under 150. I asked to just have them fix the rattle. 160 dollars later, I pick up my car, was insulted the whole time, telling me it's a "total rust bucket", and the rattle is still there.

Jay Datta

★★★★★

3 weeks ago

Pete took good care of me before a long road trip to Florida. He caught serious brake issue that other local shops missed and repaired my SUV same day!