Auto Shop of the Carolinas

N M

★★★★★

3 weeks ago

Always prompt, always reasonable. I’ve been going to these guys ever since they told me I didn’t really need $$$ service that another shop had told me was needed.

M E.

★★★★★

a month ago

Grateful for Tony and the guys there. They worked in a last minute inspection on a commercial truck on a Friday afternoon. I was really in a pinch. Overly impressed with them and couldn’t highly recommend enough.

Marland Dawkins

★★★★★

6 months ago

This independent auto shop is at the top echelon as an auto service provider. Honest, trustworthy, fair and great customer service. Rozel and his team are an asset to their customers. Their business acumen is one that others in the industry should model themselves after. I don't only recommend this business to others, but I insist that others entrust their auto care needs to them. These words are not fluff, but absolute honesty. These guys run a top tier business.

Chris Tyndell

★★★★★

4 months ago

I love Auto shop of the Carolinas! Greg and Tony are great 👍 not only do I trust them with my personal vehicle, but I also take all of my company's fleet vehicle as well. Highly recommend! Definitely my go to!!!!

Melodie Lewis

★★★★★

2 months ago

The man who assisted me was very pleasant and when before I left we made friendly conversation. The oil change was done in a timely manner and I was very satisfied with the work. Thanks!

Darian Salmon

★★★★★

3 months ago

Exceptional shop, exceptional service. Simple oil change had my Lexus running like a new girl. Honest and knowledgeable staff, would recommend to everyone I know in the area.

Ecotrel Perry

★★★★★

a month ago

The excellent work you did on my vehicle. I deeply appreciate it. Thank you so very much for all that you did for me. Your shop is truly heaven sent and I deeply appreciate it.

Hugh Chin

★★☆☆☆

9 months ago

Poor communication across the board, spoke with President and CEO, was called 7 hours after dropping off vehicle for general servicing and was just told “vehicle is done” with no communication as to the maintenance and labor to be performed, no information as to the cost of the services just handed a bill. Both parties recognized the lack of communication, will take the vehicle to a Dealership to complete any future work. Highly recommend requesting full recommended work to be documented and thoroughly explained before engaging in service. Do your own homework as to the expected service per the mileage of the vehicle and not expect this shop to provide any guidance. Expectations was for the shop to perform a standard maintenance inspection inclusive of what is recommended by the manufacturer per the mileage of the vehicle, they said that they didn’t have history of the vehicles previous records yet made no attempt to inquire about the history of the vehicle. If you just want an oil change and tire rotation go to Valvoline on South Blvd where you’ll know what you’re paying for and grab a coupon online

Haohui Tang

★★★★★

Edited 3 months ago

Update: I am really unlucky that one side of the struts is having issues again within half year. Rozel has great patience like before and acknowledge the issues. Even though it's not his fault but the bad quality of the parts nowadays, he still insists to fully refund to me.I was willing to just get half of the refunds but he still insists. This is the most honest and responsible auto shop I have ever met. I will definitely keep wanting their service in future. Highly recommend!! Original review: I had struts replacement recently. Rozel and his team are very professional and really stand behind their work. We were unlucky to face some quality issues of the defective parts, Rozel has very good patience and put a lot of efforts to try to make it right. I really appreciate their work.

G Harris

★★★★★

Edited 3 months ago

Rozel and his guys replaced the engine in my Yukon and did a phenomenal job! They also found another issue with the front bearings and replaced those while the vehicle was in the shop. The Yukon runs like a new truck now and looking forward to driving it until I decide to get a new vehicle. Will definitely go back for any future service needs!!

Denis Kotsiubynskyi

★★★★★

4 months ago

Very good car garage, very helpful staff! Would recommend and come back again.

Q Boro

★★★★★

a month ago

I was able to get my car fixed the same day without an appointment. Great customer service. I would highly recommend..

Trevor Perkins

★★★★★

5 months ago

Great experience with this auto shop. Knowledgeable and friendly service. They were able to diagnose my check engine light and the issue that was causing it. They fixed it quickly and for a reasonable cost. I’m grateful I took my truck to them and I’d recommend this business!

Jack Meyer

★★★★★

3 months ago

The guys at Auto Shop of the Carolinas were extremely helpful and able to solve my issue quickly! I had a leaking water pump that they were able to recommend potential fixes for and in the end saved me over $1000 of going another route! I really appreciate their thoroughness and willingness to help!

Laird Wellness

★★★★★

3 months ago

I live an hour away and I will make the trip every time to auto shop of the Carolinas! I have a Prius, and if you own one you know that there are many things that you don't want to entrust to a local garage. And the Toyota dealership will charge you twice as much! I had the battery pack refurbished about five years ago and it's still running strong. I actually have more than 300,000 miles on my 2004 Prius. I recently had a common dashboard computer issue come up and it was fixed for less than half of what I thought it would be! Very good service, and they even have a free loaner car, which is extremely rare these days. If you own a hybrid of any kind, this is the only shop to visit. Don't bother going to your dealership and please don't entrust your hybrid to a local garage. This is the only place to be!

Eddy Maicke

★★★★★

a month ago

My fuel pump went out on me randomly down the highway, I got it taken here as I didnt have the tools to do it myself and they did a fantastic job with the repair. They got me back on the road the very next day. I would describe their work as quick, professional, and quality.

Roni Faida

★★★★★

a month ago

I have been bringing my 2011 Honda here for years and I have absolutely no complaints. I never feel like they are trying to take advantage of my lack of automotive knowledge, and they always do such a great job on my car. I go to them regularly, and no one else has touched my car in all the time I have been bringing it here. My car runs perfectly, I trust them completely.