About Business
Residents of Hampton, VA, Hampton have long trusted Phoebus Automotive for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 66 reviews. Throughout Hampton, and particularly in Hampton, VA, Phoebus Automotive is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Phoebus Automotive for any Car Repair inquiries or to schedule a visit to their Hampton, VA facility.
Google Reviews
Raymond Samuel
★★★★★
8 years ago
Joe and team provide superb consultation, service and support! Honest and trustworthy car care! Takes care of us as if we are family members!
Erin Washko
★★★★★
6 years ago
Best mechanics in town. Honest, trustworthy, and focused on getting what needs done to get back you on the road ASAP without ever padding the bill. Really good people.
Kara Schneide
★★★★★
6 years ago
Brought my car in because something wasn't right, they diagnosed everything, gave a fair estimate and fixed it. Cars running great now. They're very friendly and seem to really care about their customers.
Corey Patrick
★★★★★
9 years ago
By far, the best place to take your vehicle to be serviced in this area. The manager Tri, along with his mechanics can fix just about everything. I've recommended them to multiple people and they have had an awesome experience as well. Best prices in town and work is done in a timely manner. 100% recommend
Matt Crumley
★★★★★
6 years ago
I was traveling through the Hampton area Friday late afternoon when my car decided to blow something and begin making an extremely loud noise. I googled nearby automotive shops and Phoebus Auto was right around the corner. right as i pulled into their parking lot it completely locked up. Joe was able to diagnose the problem, order the parts and have it fixed within an hour and have me back on my way. Reminder that it was on a late afternoon on a friday. Rare and unbelievably good service. This shop saved my day and weekend and i am so appreciative. Also the lady that works the front desk is also super awesome. Thanks Phoebus Auto!!!
Mark Gettle
★★★★★
5 years ago
If you find yourself in Phoebus or Hampton, VA with car issues, or just need a good mechanic in the area, check out Phoebus Automotive, 107 E. Mellen and ask for Joe Nguyen, the owner. Works fast and fair prices: about 25% less than chain service centers. Tell him "Mr. Mark" recommended him. :)
Mia Harrod
★★★★★
7 years ago
We were taking my friend to the airport this morning to catch a flight with her children and got a nail in her tire, and the tire went flat. With only 2 hours to spare before her flight in Norfolk we stopped by this shop and had never been there before. They were short staffed, and very busy, but they dropped everything and fixed my friends tire so that she wouldn't miss her flight! We will definitely be coming back to get all our cars serviced here because people who take the time to drop everything and care for others in this manner are very rare and we are super grateful! Thank you so much!! ❤️🙏❤️
Joyce Jackson
★★★★★
2 years ago
I have taken both my vehicles here and was completely satisfied with the work done. They are honest and reasonable in their pricing. Also they have a great sense of humor.
A. J. Collins
★★★★★
3 years ago
Came in with damage from a nother shop I was fed up with. Joe helped me get my car back on the road. I didn't have anymore problems with the coolant system after!! Thanks Joe!! One of the most honest people I know!
Jay R
★
☆☆☆☆
a year ago
Terrible service! Worst experience ever. Spent over 4k for work done to my vehicle and he used aftermarket parts on my vehicle and made my vehicle worse than it was before. Vehicle is still not driveable. Joe would not correct the issue saying "my car was better than before, it's nothing else he can do to fix it." Very unprofessional and poor workmanship!
Cheryl Zapien
★★★★★
2 years ago
Phoebus auto care is beyond wonderful. On a family girl's vacation our brakes started acting up. Joe not only helped us with the car issues including interacting with the car dealership, but allowed us to hang out in his garage for hours while we waited for our Uber. He was fair and honest. I cannot re ommend him and his business enough.
Bridget M
★★★★★
6 years ago
We took both our Honda’s in the shop and joe was amazing and really helped us figure what’s best for both cars. We have a road trip we are taking and he really made us feel more confident and safer by explaining what needs to be done and how to make it safer for us on this upcoming trip. Thank you joe and the young lady at the desk! And of course the techs that worked on the cars too!! Great and honest people! You have gained two loyal customer s! Thanks again!!!
Danny Vu
★★★★★
3 years ago
Coming in from canada my car overheated . Bring to one mechanic and got the car repair but still not working. Was introduce to Joe and he was the best thing happen to my entire trip. Joe took care of the car and even call the other shop to make sure they refund me the money for the wrongfully repairs. This is a super qualify and honest shop. Thank you Joe
Vincent Boyle
★★★★★
2 years ago
My fiancée and I were traveling to VA beach for the weekend when my car began making a terrible sounding noise on the highway. I promptly pulled off the road and luckily found Joe from Phoebus Automotive. After explaining the issue he offered to drive in the car with me for a mile or two to assess the issue and then immediately serviced the vehicle, accurately diagnosing the issue and promptly resolving it for a fair price. I can’t thank Joe and Phoebus Automotive enough for saving our beach weekend! Thank you Joe!!! If it wasn’t 4 hours away I’d go here for all of my automotive needs!
Chris Wood
★★★★★
2 years ago
We are out of town and had some problems with our Chevy tracker. They had a tow service right out to pick us up. Dropped the car right into the work bay an immediately started working on it. Great service and friendly folks. Will make sure it is done right. Thanks and God bless y'all.
John Silva
★★★★★
3 years ago
I have been a customer for over a year now and it is refreshing to have a mechanic that will talk to you honestly, get your repairs done with the highest quality and at a very competitive price. I have had many bad experiences in the past, but Joe has really earned my trust. When it comes to auto care TRUST is at the top of my list. Unfortunately for me I am moving to Florida and it will not be easy to find someone again that offers the quality of service Joe offers.
michael martir
★★★★★
3 years ago
When it comes to integrity and honesty, Mr. Joe is at the top of the list. Mr. Joe not only knows how to service automobiles, he also genuinely cars for his customers and their safety. Mr. Joe worked with me to get my daughter's Jeep Wrangler repaired. He spent more time than he should have working with my warranty company to process the claim (a very time consuming process). He was patient and worked through it to get the job completed with the utmost quality. I will definitely be going back to him with any car issues, and would recommend him to anyone.
Nehemiah
★★★★★
2 years ago
Had a fantastic experience here. Their service prices are fair and competitive with other local shops when price matching. In my experience here my service was excellent and timely. Also got the chance to speak the father and son who run the shop, awesome guys. I got a good genuine feel from them, so that made the experience here a lot better. I came to this shop for the good prices and ended up find a diamond in the rough.
Kenesha Mitchell
★
☆☆☆☆
a year ago
my brother took his BMW for repairs over $4500; thought of getting his ride back on the road turned out the same issue he had before taken it in there for service a couple weeks later ended up having the same problem again . Owner refused to take a look at and refused to at least give me partial payment for the issue. He’s Fraud and Crook. I recommend you not to trust him with your vehicle I’m warning you now .
Erik B
★★★★★
a year ago
If you're reading this, searching for a forever auto repair shop, you don't need to look any further. I have had service here on more than one occasion and have had a great experience. The most recent visit, they had to fix repairs that a different local repair shop made, so be careful who you choose to fix your car. Joe and his team have been honest each time, showing me what is going on and is better priced than others. When it comes to my car, quality work at an affordable price is the most important. That is what you will get at Phoebus Auto Care Center.
