Phoenix Automotive Center

Anita Nagel

★★★★★

6 months ago

Best place in the valley and the only place I take my vehicles to be serviced! Kyle in the front was so kind and friendly, he answered all my questions and was beyond helpful.

Wendy Shumway

★★★★★

a year ago

Phoenix Auto has serviced our family vehicles for 25 years! Their service is top notch and their integrity / honesty is tremendous. Their pricing is reasonable. We wouldn't take our vehicles anywhere else.

taea campbell

★★★★★

a year ago

place is awesome! I was in an accident a year ago and even though my car was fixed...now semi regularly a sensor goes off. I have become a regular because of that and pheonix automotive goes above and beyond to get me in quickly, is affordable and the staff is kind. I've never had to get my car serviced beyond normal matnience, and I'll never go anyplace else because this shop is without a doubt the most trust worthy reasonable place you can go in the valley.

Marty Curtis

★★★★★

6 months ago

I needed brakes on my car and they were the best place for me to go to. The price was good and the service was great 👍 👌

Bob Mayers

★★★★★

7 months ago

My first experience with Phoenix Automotive. Great service and friendly knowledgeable staff. Give them a try, You will not be disappointed. I definitely will continue to utilize their services for my vehicles and recommend them to others. Bob Mayers

Steve Balone

★★★★★

2 months ago

My parents and I have used this service for decades. They never lie, they always provide professional and courteous service, and we trust them completely.

Faith Albertson

★★★★★

8 months ago

I drive a 2010 Lexus RX350 with about 107,000 miles, this has been the best vehicle I have ever owned. My mother and a few of her friends use Phoenix Automotive and trust them implicitly. I took my vehicle in last summer for an all over general check up prior to a trip the coast and they checked it all out and gave my car thumbs up for travel. I was shocked and pleasantly surprised when they didn’t charge me for their time. This summer my air conditioning stopped working and I was getting an error code. Unfortunately this time it was a very bad situation with my cooling system and my car was at the shop for two days. Jason at Phoenix Automotive communicated with me throughout the repair regarding cost, time and any possible additional parts that may be needed once they got into the system. The repair was done and it’s working perfectly. I would highly recommend Phoenix Automotive for their expertise, integrity, friendly customer service and the prompt handling of my repairs.

James Winchell

★★★★★

7 months ago

I trust Phoenix Automotive. Their work and customer service far exceeds my past experience and expectations of a mechanic shop or a dealerships maintenance department. Always pleasant and professional from start to finish.

johanna talley

★★★★★

a year ago

These guys are NOT cheap, but if you want your car fixed once and fixed right, they are worth the money. The front crew is gracious and pleasant to work with. The garage crew puts out incredible work. The office communicates with you and they keep to their time frames and estimates.

r w

★★★☆☆

Edited 11 months ago

Update: Matt, the service manager, took my review, very seriously, reached out to me,and addressed the issues. That was quite a stellar move, as many people don’t bother. My opinion has vastly improved, and he has regained my confidence with his concern for my issues with their service. I appreciate your help Matt. You are a great representative of this company. Original review: Do not go there if you are a woman, as another commentor said. I don’t know if that’s why they were so awful but here is my experience: I’ve had issues with my car and I took it there for a diagnostic. They quoted a price that was equivalent to one hour of service. Before I had brought it there, they had told me they have a shuttle service to bring me home. I did not imagine that this “shuttle service” was them driving my car back to my house. When they finished with the diagnostic were they told me what I had told them some of my observations, They wanted to charge 50% more (for another half hour) and, in addition, they charged for a part that they did not ask me if they could replace. They also offered to pick me up in my car as part of their “shuttle service”. that would be four extra trips in my car, using my gas, as part their “Service”. They claimed my car had other issues that I hadn’t even mentioned when I dropped it off. Needless to say, I was wholly disappointed in this experience and would not trust them to repair my car. The whole thing felt very unpleasant and I couldn’t wait to get away from them. There is no way that I would trust them to repair my car correctly and at a fair price. Their quote was very high as well.

Jennifer Carter

★★★★★

6 months ago

The only shop I trust with my car! The mechanics are not only knowledgeable but personable! You get the VIP treatment no matter what service you go in for by Kyle! He takes the time to go over everything with and explains it so you understand!

Lisa Bradley

★★★★★

7 months ago

Very satisfied! Bought a used car and brought it here to diagnosis a shaking issue. They solved it. Jason told me the dealership had put a bad set of tires on my car, and instead of trying to sell me on a new set, he told me to hold the dealership accountable and make them replace them. He wrote detailed notes for me to show them and offered to talk to them if needed. When I got home, I looked up the tires online, and not only were they a bad set, I found out they were literally the WRONG size for my car! Gave all of the notes to Lithia and demanded they replace them. They did. Thank you!!

Antonio Angeles

★★★★★

2 months ago

Took my Honda civic in and the customer service was great! The fix came out a reasonable price and it didn’t take long. 😊

Kat Soditus, Real Estate Broker (Real Estate Alliance)

★★★★★

3 years ago

One cannot put a price on respect, honesty, and trustworthy people. I ended up with a quickly deflating low tire warning. I am truly grateful for the honest flat repair and the quick turn around. In a world where people do not get appreciation for their work and dedication, I praise your business ethics. Take pride in knowing that your honesty, and professionalism are appreciated! I highly recommend Phoenix Auto Center for all your vehicle service.

Samuel B

★★★★★

a month ago

Good folks at Phoenix Auto. They know their stuff and offer dealership-level capability at reasonable prices. Great customer service, and they've been a trusted part of the valley for a long time.

Primal Dad Truther

★★★★★

2 months ago

This is a great shop great people straightforward and honest. They snuck me in when no one else could around and took care of me at a good fair price very happy with the service here. I have worked in the field myself for years and they are top-notch!

Jacqueline Taylor

★★★★★

a month ago

I want you to know how exceedingly happy I was about my service yesterday! For $7.95, they fixed my tail light which saved me a traffic stop, and they rotated my tires which gave life to my tires and to my pocketbook. Knowing that Phoenix Auto in Phoenix, Oregon is there to take care of my dear old car makes me rest easier. 🕊️🩷 Thank you! 🩷🕊️