Aaron's Autowerks LLC

Tracy

★☆☆☆☆

3 years ago

I paid for a pair for an AC repair and was told everything was fixed but infact nothingworks. And now they are telling me it will be 2 weeks until it can be looked at. Is that good business?

Judith E.

★★★★★

9 years ago

Great service and friendly staff. Quality work, very knowledgeable and the cleanest auto shop I have ever seen! Also they have a wonderful lobby to hang out in if you have to wait with free WiFi, coffee and tea, pool table, TV, etc.

Antonio Ruiz

★☆☆☆☆

3 years ago

I have taken my car to Aaron's and they were not cordial. And now I hear from a friend that they did not fix a problem but said that they did. And when they had to admit they were wrong they gave no apology or support that they could correct their mistake quickly.

Michelle Oneil

★★★★★

10 years ago

Aarons Autowerks is absolutely amazing. They've worked miracles on my 96 Volkswagen GL. Their customer service is amazing, no matter how many times I called. They definitely know what they are doing. I have 100% confidence in them. Would refer anyone that wanted the job done right the first time.

Teresa Safay

★★★★★

10 years ago

Aaron and his team are the best! The lobby is clean and comfortable and even has a pool table, coffee and a bowl of candy! I always know that I can expect a fair price and an easy to understand explanation of what needs to be repaired.

Jessy Hummel

★★★☆☆

8 years ago

Stopped in for an oil change. Nice lounge, with a variety of seating options. Also, they had a pool table and free WiFi for customers as well as a restroom. Although there is no marked parking so it was kind of confusing trying to figure out where to park before going in. I was blocked in by a tow truck, due to their small entrance, when I was trying to leave.

Max Kiss

★★★★★

7 years ago

My GL 450 Mercedes was giving me trouble on a trip up the coast from California. I have some family in Oregon, and I was referred to this sleek shop. They replaced my breaks, and a broken light but they also made a point to tell me my suspension was on its last coil. I was worried about the time commitment, but they had it ready in a days time. Thanks for keeping this machine in tip top shape!

John Brazelton

★★★★★

2 years ago

These guys are true professionals. I brought in a part to have installed and the part was defective. I know I messed up their scheduling and they are patient and working around the issue I caused with the defective part. Definitely recommend Aarons.

Ed Wys

★★★★★

10 years ago

We have been taking our vehicles to Aaron's Autowerks for the last few years. We have been very pleased with the quality of the work, the knowledge of the staff and the honest assessment of vehicle issues. They have repaired or resolved many a problem to our vehicles in timely fashion, and calling us if something unexpected arose. We will be loyal ongoing customers knowing these people run an honest shop.

derrick claypool

★☆☆☆☆

Edited 3 years ago

Spoke with them at length about confirming my petsonal diagnosis that my car needed a head gasket and replacing it... the day I was to bring it to them my radiator started leaking...I told them that and asked them if that changed anything, to which they responded no and confirmed that we were still on track. 4 days later i call them and they inform me that the cooling system is leaking and that they "cannot diagnose a car that's not running". Further, they tell me that it's "impossible to fix my radiator " because the part isn't manufactured anymore. Then they call me back two hours later and say "seems like you're unwilling/ not ready for us to work on your car ". I cannot empasize enough how much you should avoid these pretentious children. I'm going to try and speak with the owner because as of now they are telling me that my water pump is no longer functional and it ABSOLUTELY was when I brought it to them...hopefully I'll have a positive update soon. Update: I tried to speak with the owner about the situation and he wouldn't even talk to me. My recommendation is to stay far far away from these people.

Lynn Johnson

★★★★★

a year ago

What a great surprise how efficient this business is! I got all my questions answered. My car was in great hands. Comfortable waiting area. I have found my car’s care business. Yay! Easy to find…

Kirk Knauer

★★★★★

7 years ago

Aaron's was great! We were heading up to Eugene from CA when our car started sputtering and lost all acceleration. The cause, correctly diagnosed and repaired: Spark plugs. 12 year-old plugs were shot and the new plugs gave our car extra-life, fuel-efficiency and a happy hum. I strongly recommend Aaron's based on our experience. Very professional , reasonably priced and helpful.

Debra Hanam

★★★★★

2 years ago

I was in a pickle. I drove 50miles to get to an appointment. When I came out there was water leaking from my old truck. My stomach curdled. I knew I would never get in today to see someone. I called Aaron's and he was so polite and listened to my fears. He said,come on in we'll have a look. What a pleasant atmosphere . It was clean and beautiful to be in. They came back with my old truck and as I took out my visa card. he, said, there will be no charge to day. It was water from you a/c. There is nothing to worry about. I can not express how I felt. Somebody who cared and wasn't all about the dollar. I will be coming back. Five stars for Aaron's automotive.

Jeremy Goodwin

★★★★★

10 years ago

I have been going to Aaron's Auto weeks for about 18 months or so with my BMW-based 2003 Range Rover. It has been very well maintained but this year developed a number of problems that I hope have finally settled down. Aaron's has been very accommodating and even kind to me when I have needed it most. They have really worked hard to fix things if possible rather than just replacing everything as tends to happen at a dealer's workshop. The staff are all professional, knowledgeable and warm. I trust them. That is so important where car repairs and servicing is concerned. I have seen many very high end cars there as well as more commonly driven ones. Customers always seem happy with their work. I am very grateful too. It is worth the drive. They will look after you.

Allen Pfeifer

★★★★★

4 years ago

I've had multiple Audi's serviced here. Including one complete engine replacement. They are always fair and extremely competitive with pricing.

Josh Boling

★★★★★

4 months ago

Super happy with them, they did some work on a car I just bought and I needed copies of all the records. They were super easy to deal with and after they received a release from the previous owner they sent all the records they had since 2008 over to me. I was happy that they also respected their customers privacy and requested permission from the previous owners prior to sending the records. Thanks!

Samuel Lomax

★★★★★

a month ago

I cannot say enough good things about Aaron’s Autowerks in Phoenix! Perhaps the best VW mechanic in the Pacific Northwest. The workmanship here is outstanding, and their technicians truly know foreign and European cars inside and out. Aaron will personally go out of his way to accommodate your schedule or answer even your dumbest of questions. It is so rare to find an auto repair shop with this level of integrity, technical skill, and dedication to customer service; team is incredibly helpful, honest, and communicative. If you want your car in the hands of a team and shop owner who you can genuinely trust to care about you, your car, and walk you through the process I would look no further. Highly recommend Aaron’s Autowerks.