Polar Bear Automotive

Jeff S

★★★★★

7 years ago

Had some problems with a complicated car. They fixed it up promptly and my car now works great. In the summer I also came here to get an AC conversion. Little did I know the car was already converted so they recharged the AC and sent me on my way, they could have screwed me but they didn’t. To me Polar Bear Auto is trust worthy and does a great job.

Ashley Cox

★☆☆☆☆

2 years ago

Rip off city! Charged us 800 to fix a wheel bearing! Went in for general tube up, car started throwing codes 1month later. Called them and jimmy said we only fixed the wheel bearing and did the oil, come to find they didn’t even change the oil. Now I spent another 800 at another mechanic shop that actually fixed the issues that were wrong. No matter what 800 for a when bearing is a rip off! Jimmy and his crew are tweakers take your car somewhere else

Bonnie Gibson

★★★★★

a year ago

Very friendly, knowledgeable, timely. I was set to pay much more than what they charged me. I am so pleased and I highly recommend them.

Leeann Jacket

★★★★★

4 years ago

I love Polar Bear. This is my second time using them. They never tell you a bunch of things are wrong, just to make money. They're busy enough, they don't need extra work. They do what needs to be done, to keep your car roadworthy & they save you money. I would never go on a road trip without them going over my vehicle. I would recommend them to anyone.

Makayla Sutherland

★☆☆☆☆

4 years ago

My driver window stopped working and was rolled down. The employee working told me that they wouldn’t be able to get the part the same day but they could hold the window in place for the time being. They charged $100 to place a 2x4 in the door panel and screw it in place. They also cut my window regulator cords in the process. Needless to say I was very dissatisfied with their service and the price. That was the most expensive 2x4 I’ve ever bought.

Stacey Moore

★★★★★

10 years ago

I took my vehicle in a few weeks ago having issues with my transmission. I had to leave town that weekend and of course, it happened to quit on me RIGHT before the holidays! The service was absolutely amazing! They were fast, friendly and HONEST!! The technician that worked on my vehicle even changed a bulb for me at no cost just because he noticed it was out while they were working on my vehicle. (It's the little things) I had shopped around for pricing after having them diagnose my car and they were almost half the cost of what the dealership quoted me! Not only that, but when I went to pick up my vehicle (the very NEXT DAY) my bill was even less than what they had quoted! My car ran great all the way to East Kansas and hasn't skipped a beat since! I won't be taking my vehicles anywhere else ever again!

Isaac Hess

★★★★★

a year ago

I took my 99 Buick Ultra in for maintenance on the air conditioner. James worked in quickly and my baby chilling like new. I'll be taking all my vehicles to Polar Bear.

Deb Dudley

★★★★★

3 years ago

Great communication! They called before doing any work to let us know what was wrong and what it would take to fix it. Gave us an estimated time when we could pick it up. Then called when it was done. Would definitely do business with them again!

Raquelle Ghrist

★☆☆☆☆

2 years ago

Brought in truck asking for them to rebuild steering column and find out why it wouldn't start. They said they finished the job and sent the truck home. Job was not done at all so we send truck back. 2 weeks later truck gets sent home with absolutely no communication. Steering column is still not properly installed and now truck does not shift into gear..... front end is pushed in, treated my truck like dirt. Just because it's an old beater doesn't mean you treat a customers vehicle poorly. So super dissatisfied with service. Total joke

Shelley Byrne

★★★★★

2 years ago

My parents are in their 70s and on a 22-day trip in their classic '56 Chevy. On Thursday, it started overheating. They managed to make their way to Grand Junction and to a hotel, and a local auto glass place they happened to pass by tried to find them a mechanic and came up with these folks. In 3 hours and 30 minutes' time, they found the leaky hose and the messed up air flow sensor that caused their problems, test drove it to ensure it was safe and got them back on the road again. They drove 5 hours to Colorado City last night with no further problems at all and have resumed their itinerary, only missing out on one stop. I have no idea what they paid, but their time on this once-in-a-lifetime trip and Dad's peace of mind in having someone fix the car he restored from the frame to completion are worth it. Thank you!

Tuck and cassie Walker

★★★★★

Edited 5 years ago

They rebuilt our Chevy 2500hd. Great price and I would highly recommend them I couldn’t beat their price anywhere in my town. Also only people that could figure out what was wrong with my vehicle which before we had taken it to multiple chevy mechanics. Found out that the previous owner before had put stop leak in radiator and it destroyed torque converter which destroyed our transmission. So we did a complete rebuild with upgrades and replaced radiator. The price was awesome and we have had absolutely no problems since. I love how they tell you a price they stick to it and the quality of their work was great. Very satisfied!

Alexzis Angele

★★★★★

3 years ago

I've been taking my vehicles to Polar Bear on and off for years. I've tried several other mechanics and town and no one ever compares to the quality customer service, efficiency, and price of Polar Bear. They are always straightforward about what's necessary and the overall cost before they work on my vehicle. I recommend them to everyone!

Dave Campbell

★★★★★

7 months ago

Absolutely the best outfit in the known Universe Friendly, efficient, affordable Hands down the very best Thanks so much guys

Ray Costopoulos

★☆☆☆☆

a year ago

Extremely dissatisfied with "James". I called for an estimate on a repair and he was unwilling to quote any pricing on what "might or could" be wrong, or give a diagnostic fee. I completely understand it's not plausible to diagnose over the phone but the issue I described was likely one or both of 2 seals . He offered no help on offering to quote anything! I told him I'm not giving a blank check to anyone! I did get short with him because I was frustrated at the lack of customer service and lack of communication. Ps I've had great service in the past from "James" not sure what his problem was today! Maybe they've got so much work they don't need any new customers?

Phil

★★★★★

a year ago

AC repair on my van, done within the day and at a good price. Really appreciate their service! Thanks. James was spot on, dropped the van off for a quote - quote and work done same day!

All Brothers Flooring and Tile

★★★★★

a year ago

James and his crew have always done an amazing job for us and has Honest Pricing! They've done AC work, tranny service, tune ups, electrical diagnostics, etc...and everytime I get "the call" that the work is done, it's always less than what I expected. Honesty, Integrity, Workmanship, Quick/Prompt Service is what you can expect at Polar Bear! I never hesitate to recommend them.

Sarah Cuoco

★★★★★

8 months ago

Our Go-To place!!! Great service, fair pricing, no trying to upsell, but they'll be honest if they do find another issue, even if it means referring you to another shop. We HIGHLY recommend Polar Bear 🐻‍❄️!