Pollard Friendly Ford Parts And Service

John Wilson

★★★★★

2 years ago

Very good service enjoyed the experience

Albert Cerna

★★★★★

4 years ago

Great service, parts people great on contacting when parts are in stock

Denver Bruner

★★★★★

4 years ago

Wes is a very good salesperson. Great experience

Samuel Basquez

★★★★☆

4 years ago

Friendly staff never have to wait long always listen to my concerns. I really appreciate that

Orale Carnal

★★★★★

3 years ago

My place to purchase vehicles and get them maintain. Pollard Friendly Ford, yes indeed.

Joseph Hiers

★☆☆☆☆

2 years ago

Idk who it was but this big white guy is the most negative person I've ever met. Someone correct him.

Aphrus Locker

★★★★★

4 years ago

Great staff, great service. Fast and friendly. They also were very economical.

Michael Suniga

★☆☆☆☆

5 years ago

Brought my truck in for an oil change and tire rotation on March 6th. I suspected my tires were not being rotated from the previous service so I marked my tires with kids chalk and sure enough, the tires were not rotated. Not even sure if the oil was changed.

Kim Edler

★★★★★

2 years ago

Brent, in service, helped me with drivers assistance programs on my 2019 Escape. Helped me happily and was very knowledgeable.

Gilbert Valdez

★★★★★

3 years ago

These guys are awesome. David was awesome called me and told me what I need before they did the work and answered all my questions. Great job will definitely be back

Glenda Ward

★★★★★

4 years ago

They take very good care of us and our vehicles. Have bought 8 brand new vehicles from them in 10 years. We get red carpet treatment from sales to service.

Lee Jackson

★★★★☆

4 years ago

We recently took our F350 in for recall work and some service work. Pollard had Competent service techs / mechanics but the young service writer lacked follow up or the courtesy to return phone calls checking on status and to see what day it would be ready as we live out of town.

Erik Scherer

★★★★☆

2 years ago

I took my car there to handle a bunch of recalls, they were very friendly over the phone and told me they could probably knock them out over the course of 1-2 days. 2+ weeks later, I finally got my car back. But I don't really blame them, I went by there several times and they were super slammed and had tons of cars there being worked on. Only thing I would like better is communication of where they were at with my car. Days would go by without a update and I had to call several times before getting a answer. I also used the shuttle van to drop off and pick up my car, and that was awesome. Very friendly guy and called me to give me updates of how long it would be and was a great experience. That guy doesn't get paid enough!

Jimmy Sanchez

★★★★★

11 months ago

Great service and a great selection, we were helped out by Kyle Burke, who I would highly recommend. He was extremely professional, made time to see us on his day, and got us in and out extremely fast.

Jerrod Shelton

★★★★★

a year ago

If you have to get the AC on your ford worked on, I highly recommend working with these guys. David was professional and the customer service was above and beyond. Kenneth in the shop was super helpful and knows what he’s doing better than anyone in this biz. I trust them. Honest people too. Really glad I got to work with them!