About Business
Williams Brake Tune & Tire is a leading Car Repair specialist serving the Lubbock, TX, Lubbock area. They provide a wide variety of solutions, including Auto repair shop, Brake shop, Car repair and maintenance service, and other Car Repair tasks. Boasting a solid 4.4/5 rating from 268 verified reviews, their reputation precedes them. As a locally-owned business in Lubbock, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Lubbock, TX.
Google Reviews
T C
★★★★★
4 years ago
Amazing service! Took my car in and got it back in 2 days. (They're busy for a REASON y'all, plan to wait a day or two if you can) Ended up having the same problem less than a week later. They fixed it under warranty and had my car back to me the second time in less than 12 hours. Thank you so much to all the great guys up there!!
Justin Holt
★★★★★
5 years ago
These guys are great. I've used them a few times now. Went in for a brake job and they were honest and said I didn't need one, my pads and rotors were still good. I never would have known the difference so I appreciate the honesty. They are up front about costs and expectations, and communicate, that's all I can ask for!
C Y
★★★★★
3 years ago
I was referred here by a friend that is both knowledgeable about vehicles and frugal. The repairs were done quickly once the parts became available. My truck has never had a smoother ride. The value of the service exceeded my expectations. I’m choosing them next time I need a mechanic in Lubbock.
Jermie Patton
★
☆☆☆☆
2 years ago
Definitely not going back they wrecked my truck in the front and back bumper. Haven't received a phone call yet about video like owner said he would. Had motor replaced for $3200 and check engine light on and leaking antifreeze. The guy at the front definitely not professional, something told me to take my truck to Scott's.
Melinda Ledesma
★★★★★
3 years ago
Top grade auto repair shop!!! Customer service is down to earth and always professional and courteous. The technicians are most experienced and trusted. I had a bad experience at the dealer repair shop and was quoted a big job with an outrageous price when in actuality it was a small job at an extremely affordable price. I won't go anywhere else!!!
Kiah Flores
★
☆☆☆☆
a year ago
TERRIBLE TERRIBLE service! Wouldn’t recommend to anybody. Kept my car for over two days and still didn’t fix my door panel it is still loose and scratched my window tint. They keep giving me the run around didn’t want to update me on anything. WOULDNT RECOMMEND.
Thomas Wilking
★★★★★
3 years ago
Awesome New place I found to have work done an unfortunately I've been there twice in the last 3 weeks, 2 different vehicles. They got them in quickly, in fact had both out same day,water pumps. Will be doing business with them for sure. Jeff an Sammy both VERY courteous an knowledgeable about what needs to be done. Glad I decided to try them out. Thanks Jeff an Sammy and Larry for all they do, an of course the Mechanics too.....
terrell parnell
★★★★★
3 months ago
Friendly and knowledgeable staff. Get u in and out .
Mitchell Campbell
★★★★★
2 years ago
I should have reviewed this place earlier, but I have brought my car in 3 times now for various issues and they are some of the nicest folks around, great at answering questions, and when they tell you it’ll be done on a certain day, it will be! I don’t want any more car troubles, but if (and when) I do, they are my first call. Estimates are spot on (or lower!) and very clear.
Mark Finkner
★★★★★
2 years ago
I've done business with this company over the past 20 years. Larry and his staff always do good work and are always reasonable. They fixed my son's pickup today and he said it's running better than it has in a long time. Highly recommend these guys!
Dora Menjivar
★★★★★
4 months ago
My friend loves her tires and how nice they are..
John Davila
★★★★★
2 years ago
Sammy and lance and all the guys for that matter were extremely helpful and efficient in fixing wiring issues that was wrong in my car. I took it to a previously used mechanic who kept the car over 6 months and could not figure out how to get it going.This team of guys fixed the issues and replaced essential parts in a reasonable timeframe. I recommend this shop to anyone for their tuning and wiring needs. Their integrity to get the job done and fair is why I won’t go anywhere else now. Thanks guys
Samantha Silva
★
☆☆☆☆
11 months ago
This place is definitely about money, not the customer experience, they tried to charge me 800 for brakes, ended up finding this amazing place called brothers automotive, they were able to do the same job for 240& the service was 10/10& the job was exceptional!
max eddings
★★★★★
a year ago
Our Texas Tech daughter has been here several times. Living 300 miles away, we always feel confident, they’ll treat her respectfully and fair. We highly recommend Williams!
Ashley Dees
★★★★★
7 months ago
Big thanks to all the guys at williams brake tune and tire did awesome quick job getting my wives truck some new shoes and an alignment will recommend them every time
Trevor Tucker
★
☆☆☆☆
a year ago
Truck was left smelling like cigarettes. Had to stay 20 minutes after picking it up for them to correct an error. Would rate 0 stars if it were an option. Take your vehicle here if you don't care about it.
Patricia Pfeiffer
★★★★★
4 months ago
We love these guys!! Fast friendly trustworthy🥰🥰🥰
Jayci Langehennig
★★★★★
3 months ago
They do wonderful work and are affordable!!! This is the only place I take my car in Lubbock.
Rusty Shackelford
★★★★★
2 years ago
They did the timing belt and 100,000 mile maintenance on my wife's Volvo C30 R-Design. Very knowledgeable staff. Larry, the owner, is awesome. He made sure they ordered all the right parts and made sure we did everything correctly for 100,000 miles service. Volvo dealer wanted $3500 for the same work- Williams Brake charged me $1300. Highly recommended Larry and Williams to everyone.
Tiffany Mackey
★
☆☆☆☆
2 months ago
I had an extremely disappointing experience with Williams Brake, Tune & Tire. I dropped my vehicle off on a Friday, which I understood was the day they closed. I was told they would not be able to look at it until Monday, which was completely reasonable. On Monday, they inspected my vehicle, quoted me a price, and told me the part would arrive within two days. I was also told that once the part arrived, the repair would be completed the same day. That did not happen. The part took two and a half weeks to arrive. Even after it finally came in, I was told it would be another three days before my vehicle would be ready, despite being told earlier that the repair would be done the same day the part arrived. Throughout this entire process, I received zero communication from their team. Not a single phone call or text update. I intentionally gave them space and only called later in the afternoon near closing time, but every update came from me initiating contact. Even now, after my service, I have never once been contacted by Williams Brake, Tune & Tire. I spent $3,400 on this repair. When I went to pick up my vehicle, it was 35 degrees outside. After paying, the cashier handed me my key and told me to walk nearly a block and a half to retrieve my car. When I got there, my vehicle was not there. I had to walk back inside in freezing weather before they sent someone to retrieve it. It had been parked behind a back gate, which felt careless and unprofessional. Once I finally got into my vehicle, I discovered a new warning light that was not on before I brought it in. I immediately brought this to their attention and was told they would contact me to inspect it. They never did. At this point, I am completely dissatisfied and would not trust them with my vehicle again. I wouldn't even trust this company to put air in my tires. Save your money and go somewhere else.
