About Business
Prairie Road Automotive is a leading Car Repair specialist serving the Eugene, OR, Eugene area. They provide a wide variety of solutions, including Auto repair shop, Auto electrical service, Auto tune up service, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 217 verified reviews, their reputation precedes them. As a locally-owned business in Eugene, OR, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Eugene, OR.
Google Reviews
Andrew Dellinger
★★★★★
3 weeks ago
We use Prairie Road Auto for our truck fleet, and they go above and beyond to make sure our vehicles are taken care of. Very detail oriented and great communication on every vehicle we drop off. When most shops do the bare minimum, Prairie does a detailed inspection so we are not dropping it off the following week for another issue. They have a great team and we appreciate their customer service. On behalf of Mckenzie Roofing, Thank you!
Dana Townsend
★★★★★
3 weeks ago
From beginning to end an oustanding, friendly, and honest experience ! My elderly folks needed their Toyota Avalon serviced and Prairie Road Automotive came very highly recommended by one of their friends. Appointment was made, I dropped the car off in the morning and they provided me with a courtesy Uber ride to and from. Received a text car was ready for pick up, they sent an Uber to me received a warm, smiling welcome from the "Chaos Coordinator" in training (Lindsay), and was pleasantly shocked that all services had been provided and invoice was $120 less than the estimate! When does that EVER happen with auto repair shops?! We will always come here for all of our family's auto repair needs. Thank you to the crew, they were all amazing!
Andrey Sazonov
★★★★★
5 months ago
What a wonderful team. Thank you very much for finding same day appointment when our brake caliper failed in Campervan and started loosing brake fluid on our trip across America. Thank you secondly for not overcharging, this is such a relief knowing there are honest shops still out there. Lastly, communication was top notch and very nice and pleasant people. Thank you thank you thank you!
mary corbett
★★★★★
Edited 7 months ago
I am a Hospice Caregiver and when i was leaving work at 8am I backed out of the driveway only to have no power steering... I look up and there was belt on the ground. I phoned PR automotive and spoke with Lyndsie she was so awesome. I explained the problem gave her the address of my client and Donovan arrived within a half an hour to help me. Who does that? I was absolutly amazed. My car was towed there and they called a few hours later saying it was just a belt. Above and beyond the call of duty. I thought it was a little Ma and Pa place only to realize, it is a well oiled machine with a ton of mechanics across the street as well. I feel like I finally found a place i can trust. Being a single woman that says alot. Thanks you guys
Chrysalis White
★★★★★
3 months ago
They were fantastic! Gave me feedback about other issues even though I went in for a oil change only. Mike changed my light bulbs out when I told him I was traveling over the weekend to see my grandkids. They were super kind and I felt very taken care of. They also gave me a great price overall! Thank you Prairie Automotive for taking such great care of my Unicorn. I have already made an appointment to come back to have my serpentine belt done! Appreciate you guys!
Cheryle Taylor
★★★★★
a year ago
Prairie Road automotive fixed my 2006 truck completely overhauled the underneath they were very quick. They did a fantastic job and my truck drives like a brand new truck now I would highly recommend them. A friend recommended them to me and Donovan and the crew will treat you great, Cheryle Taylor
Bobby Mitchell
★★★★★
7 months ago
Outstanding customer service, great pricing and true to there completion times. I have taken my vehicles to Prairie Road for years now and they have always looked after us like family. If you have a vehicle in need of some love and care ( big or small projects ) this is the place to go!
Matthew Vermeer
★★★★★
6 months ago
Prairie Road Automotive doesn't just meet expectations; they shatter them. They are the absolute gold standard for integrity. When a rare mistake occurred, Owner Lucas didn't just fix it—he went miles above and beyond with incredible composure and zero stress. He transformed a frustrating situation into a flawless, 10/5 star experience that actually built trust. This isn't just good service; it's legendary!
Katie Kerr
★★★★★
7 months ago
Amazing service, great prices, friendly faces, fast and seemed trustworthy to me!! I’d definitely take my car back here. Plus a courtesy ride while they worked on it! Can’t recommend them enough! 12 out of 10!!
Patrick Mills
★★★★★
2 years ago
Good morning all. Just giving a shout out to Prairie Road automotive. I took my 2011 GMC sierra in to get new spark plugs and wires installed. First time ever using this automotive shop. The service representative Donovan. You cannot ask for better customer service. They got my vehicle in at the appointment that I set and in no time at all my vehicle was ready. For me, the truck is new, but have had it for a year now.they made sure everything and detailed everything that they looked at to make sure everything Was up to par. So now I have a new place to take my vehicles when I need something done. Trust is a big word. I feel very comfortable taking my vehicles to Prairie Road automotive. Thank you to everyone at Prairie Road automotive. See you all soon. Patrick M.
Amber Wetzell
★★★★★
2 months ago
We had taken our vehicles here for several years for service and repairs before we moved out of state.. Always great communication, and friendly knowlageable staff!
Hannah R.
★★★★★
8 months ago
Prairie Road Automotive is absolutely wonderful. Mike was especially helpful, empathetic, and honest throughout the entire process. It’s rare to find a place where you feel so genuinely cared for and supported. We are so grateful for the easy experience, and they have gained customers for life.
Michael McKinley
★★★★★
8 months ago
Prairie Road Automotive is amazing. If your having a hard time finding a trustworthy auto repair center, you are in luck! This is the place. Efficient, honest and truly care for their customers. Also, one of the most knowledgeable auto repair shops I've ever used. They recognized what was wrong with my car immediately! Then told me the truth.
Victor Lazzaretti
★★★★★
5 months ago
Needed a new engine for a 2007 FJ cruiser. Quick diagnosis, good communication, good price and good work. Turned it around in 7 days with a jasper remanufactured engine.
Andrea Crosier
★★★★★
6 months ago
Very kind people who do great work! They had a loaner car for me to borrow while waiting for warranty to approve my transmission replacement. Very thorough and knowledgeable.
Jay Perdue
★★★★★
10 months ago
The team at Prairie Rd. Automotive was very responsive to my quote request and communicated well regarding parts arrival and scheduling a time for repairs. We ran into a challenge through the service process but they stood behind their work and delivered my vehicle with the repairs just as they promised. I feel they run a business based on honesty and integrity and I would recommend using them for your vehicle repairs.
Will Kenyon
★★★★★
9 months ago
Oh my gosh the people at Prairie Road Auto are so incredibly kind and helpful! I was traveling cross country and had stopped in Eugene, when before I departed the next morning I noticed my front skid plate was almost coming off. I called around, and got in touch with Prairie Road Auto and they fixed my car up in 20 minutes without even an appointment! The team was super knowledgeable and so kind and helpful, they made my day and made it so I could get on the road without any delays! Huge shoutout to Cody, Mike and Ben for all their help, they are incredible employees and are kind humans. I will be moving to Eugene in July and I know just where to go if I have any car issues. The Best!
Janet Jackson
★★★★★
7 months ago
Let's face it: you buy a lemon, you don't just find LemonAde. You have to be smart--(NOT-- since I bought a lemon!) or Lucky (YES in finding Prairie Road Automotive). Prairie Road Automotive provided the Ade with easy, honest, prompt communication; courteous, professional, thorough, knowledgable, affordable repairs. They keep their word AND can they fix a car!!! (I got muscle for the bucks but I promised not to tell ;) This is THE place to go for repairs, for terrific service and upkeep I will trust.
Danny Watson
★★★★★
10 months ago
I was stranded in Eugene and I can't say enough about Lindsey and everyone at Prairie Road Automotive. They were busy, yet made time to repair my truck and did an outstanding job. It's rare that you find honest, reliable and caring mechanics but these guys are it. I live on the coast and will make the trip to Eugene to have future repairs and maintenance done. That's how much they impressed me. Thank you guys so much!
Mat Casey
★★★★★
5 months ago
Had my transmission done at this place when I lost it in eugene, they were absolutely amazing Lindsey was great to work with and my truck is back on the road and rolling! Thank you guys it’s greatly appreciated!
