Precision Motor Car

Sera Lawrentz

★★★★★

5 months ago

The father/son duo are the best kind of mechanics - informative, non-salesy and honest. I have an Audi Q3 and have been going to Precision Motor Car for a few years. Not once have they tried to sell me something I didn’t need. Instead they keep me educated on what I need to watch for, like monitoring my timing chain. I hope you take your VW/Audi/Subaru here, you will be very happy that you did.

West Livaudais

★★★★★

4 months ago

I’ve been taking my VW here for years. They always do a great job at reasonable prices and are conveniently located to many bus lines. Great shop!

Todd Macy

★★★★★

4 months ago

Great shop! Able to look at my car the next morning after I called, quickly addressed the issue I was having and didn't try to push a bunch of things they could upsell me on that I didn't really need. 5/5 would recommend.

Beverly O'Brien

★★★★★

4 months ago

Was told and shown the repair on my horn that was done. I felt they were honest and gave me information before they proceeded with the work that was done! They got my horn fixed by the end of the day like they promised!

steve sandven

★★★★★

5 months ago

They are fantastic. They only do what needs to be done and always tell you what's going on. My van is very old and they really know how to get Quality Parts.

June Cassell

★★★★★

a year ago

I just can't say enough good things about Darrell, Trevor and the rest of the team at Precision. I've been taking my 2003 Audi to them for 17 years and we've been taking our Subaru for several more. With a 21 year old car, I'm sure they've had plenty of chances to do work that wasn't really necessary. I have always found them, though, completely honest and straightforward. Work is done as discussed, in a timely manner, and they are more than happy to answer all of my questions. In addition, they're just nice guys! I will genuinely miss visiting them, as my new car isn't one of the brands they service. (I really considered sticking with one they did!) You can't go wrong here.

Jaxon Tillett

★★★★★

a year ago

Took my A4 for a timing chain job here. They didn't try and up sell me, and we're very honest about what I needed. The work was done a day earlier than expected and with great quality. They even let me talk their ear off about my car for 30 minutes while they were doing the job. Highly recommend.

Caitlin Carlson

★★★★★

a year ago

Trevor took the time to walk me through some fixes my dealer wanted me to do (to the tune of about $2,500!). Trevor took 10 minutes out of his day to talk me through the context and offered to take a quick look to confirm if the fixes were or weren't needed. I really appreciate the transparency and honesty and he saved me thousands of dollars in repairs I didn't need. Thank you, Trevor!

Vin MacLeod

★★★★★

a year ago

Couple yrs ago. These guys took very good care of my TDI still running strong. A recommend shop for sure.

Ryan Kubilus

★★★★★

a year ago

Didn't take my car in for service, but reached out for a second opinion after getting an expensive estimate from a service dealer that didn't even address my problem. Darrell called me back the next morning and took a half-hour out of his busy day to address my concerns and break everything down for me. He gave me straight talk with no nonsense or sugar coating; he wasn't available to do the work, but he set me on track and recommended some great shops in town who could help me out. Seems like an honest mechanic worth his salt, 5 stars!

Go Gracefully

★★★★★

6 years ago

I have a VW Vanagon Syncro with a Subaru 2.5 and I recently brought it to Oregon to register it. Unfortunately it did not pass DEQ due to "Too low CO2 to register a test." DEQ told me I had an exhaust leak. Yikes! I called several well know VW shops here in Portland and was told a variety of things ranging from needing an entirely new exhaust system to possibly needing to register in another state. Double Yikes!! Then I was fortunate enough to call Precision Motor Car. Trevor spent 15 minutes listening to my story and knew exactly what the issue was after I told him I had the stainless exhaust system. He asked me how far I had driven prior to the test. I told him all the way from Idaho, but while waiting in line at DEQ I shut the engine off. "That's the problem," he said. He the suggested I take the test again only ask the DEQ technician to use "the cone" and be sure to insert the prob far enough. Additionally, he said that I should keep the catalytic converter hot prior to the test by keeping the RPMs at 1500 or so as I waited in line. Sure enough, 2 hours later without spending a dime the van passed. I offered to bring the shop a case of beer, but Trevor politely declined and said he was happy to help. This is exactly why some businesses are great, like Precision Motor Car, and others are simply looking for another job.

Pete Hines

★★★★★

3 years ago

Very friendly, helpful, and knowledgeable from the very start. First the quote Precision Motor Car gave me was far less than a few other shops I contacted in the area. They were very transparent and communicated with every step of the repair. They did an amazing job on the car with a quick turn around. After all was done and keys were in my hand, I paid what they quoted me for when I brought the car in. No hidden surprises. I'm not taking my car anywhere else, definitely recommend this business.

Jess Engler

★★★★★

a year ago

Been with Darell from his start. With 3 vanagons, 3 Audis and 2 Passats, he’s taken care of me for 25 years (and Precision before him). This shop is like a 2nd home. Nothing gives piece of mind like a mechanic you can trust.

Christopher Friend

★★★★★

4 years ago

These guys are truly the best. I have had my 2011 Tiguan serviced at the shop since moving to Portland 5 years ago. They communicate proactive, make smart and honest service recommendations but most of all they have a way of making me feel like I am their only customer. This week my check engine light indicated a engine misfire. Although I didn’t have an appointment Trevor was able to get my car repaired the next day. Not only were they able to repair my car but they also improved a stressful situation by changing the oil while my car was in the shop, again all without an appointment. Skepticism when working with mechanics is natural, but with these guys leave it at the door. My experience is the longevity of your car and your best interest is always their first priority.

Brinley Sutherland

★★★★★

3 years ago

I recently was visiting my daughter in Portland and needed to have my Volkswagon fixed so I could make it back to CA. Darryl was so kind and so very helpful. He and his son Trevor gave me the best customer service experience!! They went above and beyond fixing my car and were very conscientious about not charging me for unnecessary work. They diagnosed and fixed my car promptly and skillfully. I cannot recommend their services enough!!

Isa Dean

★★☆☆☆

13 years ago

It was my first experience at this place. I'm sure the workmanship is excellent but my first impression is that they don't charge any less but their public areas could use a once over. I saw mouse traps and the place was filthy. Maybe not much done to that area of the shop since it opened. The work was done by the owner while I waited and he was efficient and good and I was charged less than I expected to change the headlight bulb. When we went inside to pay I became both disturbed and hurt when he interrupted our transaction to help a white male customer who came in to drop off his vehicle. If it had been quick - just a passing off of the keys and I'll call you when we know... it would have been fine. But it was a longer exchange then warranted keeping me waiting. Something told me that this customer had priority over me - and I got the distinct sense it was because of the color of my skin and possibly my gender. Not a great way to start the day or a new relationship with an auto repair shop. Re-born and Expert Auto are great shops and I may just drive a little further to have a better experience. I was trying to continue to work with the shop that has serviced the car I bought for the past 5 years.

Joshua Overland

★★★★★

2 years ago

Vanagon with recent Subaru swap. We were from out of town with apparent engine issue. These guys are truly fantastic, found a way to make time to get us in, figured out and on the road. Precision Motor Car is my shop hands down and I don't live here! Give these guys a call, they are exceptional people! Thanks again for helping us!