Precision Tune Auto Care

Ella Foos

★★★★★

3 weeks ago

Darrell was amazing to work with. He was so kind and helpful in a stressful situation and got my car fixed very quickly

douglas allen

★★★★★

7 months ago

Had my check engine light come on and vehicle barely running. They diagnosed that the engine was bad. They contacted my warranty company and handled the claim to replace my engine. So far its running better than when I first bought it.

Mary Brooks

★★★★★

11 months ago

My experience at this place has been one completely and extremely satisfying. Darrell is a great person with chars and integrity. During our interactions I can tell he is a servant of God. He mild mannered with an extremely pleasing disposition toward his customers. I drive across time for his service because I TRUST him. Hats off to a great place to have your vehicles serviced. Thanks, Mrs. Brooks

Peter Burns

★☆☆☆☆

a year ago

I wish there was a negative star. They don't deserve one star. I brought my car in for service. They quoted me a price for an inspection. They had my car in the lot all morning. I had to keep calling to see if my car was being worked on. I couldn't get a hold of Darryl the manager. I had to Uber down to the shop and my car was still sitting out in the parking lot. They said they would get to it in the morning. This went on for three days. They made some bogus clam about replacing a hose in my intake for coolant. $915. They never told me how much it would cost before the service. No cost on this supposed hose. No labor per hour or how many hours it took. The only thing listed is a thermostat and no gasket. which you do not need to take the intake manifold off for. No notes about what all they supposedly did. I agreed to pay or they wouldn't give me my car back. As you can see I never signed anything. They said I gave consent over the phone but the only proof they could provide was where they were done with my vehicle and I had to pay the $915 to get it out. Go anywhere but here. The manager and the owner are shady.

Phi Mu Social

★★★★★

8 months ago

Ashley was so helpful and sweet. She reached out to me directly to make sure they could accommodate to my needs and answered my questions in minutes that 3 other dealerships and providers could not.

latashawinn merchant

★★★★☆

8 months ago

Had car issues about a month ago and was so frustrated because it seemed like it was going nowhere. Had to bring it in a couple of times but through it all management finally got me straight and im now satisfied with the service after expressing my needs and concerns. 😊

Marcellus Wade

★★★★★

9 months ago

After giving the run around with other places came here and got my car situated. I appreciate the main service man working with me so I don’t have to go anywhere else to fix my issue. Definitely will come back.

Selena Robinson

★★★★★

5 months ago

Very kind and understanding. They really care about their customers and will do their best to help.

John Stringfellow

★★★★★

Edited 4 months ago

Always find good service and technical expertise. I highly recommend this location.

G

★★★★★

8 months ago

Great conversation and customer service! The mechanic kept me updated on work status of vehicle, I will definitely be returning!

Mary Campbell

★★★★★

5 years ago

Great customer service, Darrell is awesome and very knowledgeable. He knows his stuff. At this place they don’t try to scam you like some of these other places. They tell you what is exactly wrong with your car, and tell you how to keep up the maintenance. The receptionist is the best and she has a bubbly personality. With great customer service like this, it makes you want to keep coming back. The overall staff is welcoming and professional.

Ian Randolph

★★★★★

Edited 3 years ago

Very friendly and knowledgeable front desk clerk and the mechanics are knowledgeable and friendly as well. Prices seem to be very fair and I didn't feel pressure to do all of the extra recommended services at that time, although the pricing of one did convince me to go ahead and to it. Would definitely highly recommend Precision Tune Auto Care based on this first visit, I'll definitely be going back... Years later and still great and were able to get me in right away for an oil change when other shops couldn't even say they'd get to me in the same day.

Tisha Thompson

★★★★★

2 months ago

Great customer service and very nice people

Mamdudur Rahman

★★★☆☆

3 years ago

I have been there a couple of times. The guy is very nice, although he gave me the wrong diagnosis and charged me over a hundred bucks. Simply convinced me that it was because my engine oil was low that I changed just 2 months ago. After a week my alternator died and it was that caused the initial issue. It is hard to get a nice and knowledgeable mechanic.

Tara Otoole

★★★★★

2 years ago

just gained a new customer! squeezed me in for an oil change without an appointment or notice, the manager is wonderful and very helpful, great price and great service! will definitely use them as my regular mechanic now

Shell Why

★☆☆☆☆

2 years ago

I was charged for a service they never completed. Soon as I drove off my check engine light came back on. I immediately turned back around and went back for them to tell me the car is okay to drive and they would call me back within the week. Never got a call back. I had to call several times and go up there several times to follow up. Darrell the manager just continued to give me the run around so I asked to speak to someone over him and he stated there’s no one over him. I ended up taking them to court and was awarded my money back and for court fees. This company is STILL giving me the run around and STILL haven’t paid me the money owed. They are trying to force me to sign a document, when the court has stated I rightfully won and the money is owed to me, and I DO NOT HAVE TO SIGN anything. Now I have to go back to court and file more paperwork because they STILL aren’t trying to do the right thing.

Zhane Doe

★☆☆☆☆

a year ago

If I could give this location 0 stars, I absolutely would. Very disappointed. I been coming to this location a few times but the last few visits has not been pleasant. I came in for a noise that was bothering me. He talked to me, said he’ll get it fixed. He calls me and tell me what it was and that if I fixed it, the noise would be okay. I paid the $530. Picked my car up, and the noise was LOUDER. I was disappointed and distraught. I called him, he tells me oh i’m hearing the noise because of something else and if I get it fixed it won’t be a noise anymore. Okay, a few days later I take it in the morning. 8am. I didnt get a call until 4 something with them telling me it’s ready for pickup. I wasnt in town at the time so I paid over the phone ($730) and was going to pick it up when I got back. Once I picked it up, nothing changed! Whew, I was frustrated. I called him, and he tells me that if I get something else fixed it won’t be that noise. $600 something to fix it. At that point, I was tired of the broken promises and wasting my money. I took it to the location on Garners Ferry for a second opinion. They heard me, understood why i was upset and told me I won’t be leaving disappointed. Literally 3 days later, I bring them my car and it was fixed SAME DAY. ($347) and it was not what the guy from Cayce location told it was. SAVE YOUR MONEY. I wasted so much for my car to be fixed by someone who couldn’t even fix a simple problem. I will never be going back. They were sweet, but dingy apparently.