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About Business
Precision Tune Auto Care brings expert Car Repair solutions to the local community in Asheville, NC, Asheville. From Auto repair shop, Auto parts store, Brake shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Asheville, NC appreciate their attention to detail, leading to a consistent 4.6/5 rating from 434 reviewers. By focusing on the specific requirements of the Asheville, NC area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Asheville, NC and beyond.
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Google Reviews
Mitchell Crawford
★☆☆☆☆ So my girlfriends car threw some engine codes p0304 (cylinder 4 misfire) and code p0204 (cylinder 4 injector “A” circuit). I took a look at it and noticed a fuel injector connection was loose. I made sure it was secure and the car drove fine after that no codes or lights. My girlfriend and her mom still wanted to take it in and this shop ended up doing nothing related to the engine code at all. They ran a “diagnostic” test and determined the engine oil cooler “had a hole in it”. Yet the car had never leaked oil and has only overheated 1 time to which it never overheated again. When they called to let my girlfriend’s mom know what was “wrong” they upsold her on things the car did not need. They replaced all 6 spark plugs yet the plugs were brand new 5000 miles ago. They even changed the headlights without permission because “one was out” but the car never once gave a message about a headlight being out as well as I saw both headlights working just fine the day before when I was looking over the car. They also replaced the headlights with halogen yellow lights yet the lights I myself had put in the car were LED. They ended up charging them almost $1600 for work that did not need to be done. I have spoken with other certified mechanics and done extensive research on this matter and every conclusion and person I have talked to said that this entire job was a complete rip off. When I tried to call the shop and ask what was being done they ended up hanging up the phone on me 2 separate times. I went to speak in person at the shop and the front desk guy had an instant attitude with me and was very rude and unprofessional. I was simply trying to ask why they did what they did to the car and he got so defensive and disrespectful, pointing his finger in my face and leaning over the counter yelling at me to get out of his shop. So I left calmly and now I’m here writing this review. Please whatever you do never take you’re vehicle here this place doesn’t even deserve 1 star because they just want to take advantage of pretty woman who don’t know much about cars and when I simply asked why they were replacing things not related to the problem they got very defensive and rude towards me and also towards my girlfriend when she picked her car up.
Tobe CK
★☆☆☆☆ Scammers and thieves. Went in for a weird grinding noise while turning figuring it was a wheel bearing or ball joint. Shop then tells me I need around $600 in new parts and have to pay $1000 in labor. Which i unfortunately accepted and had them go through with the job. 1,800$ later they tell me my sway bar won’t fit now with the new parts, and my frame moght be messed up. Come to figure they just didn’t have it on the lift so the suspension was sagging. No frame damage no mounting bracket damage nothing. I still have the grinding noise while turning, and not only did they charge me so much to not fix a goddamn thing they then recommend me to go to another shop to “fix” the problem. Tire city just then goes and removes my sway bar links and tells me I’m good to go and that it fit in perfectly. They made me pay for a new sway bar link kit and then just completely removed it from my truck. This is blatant lying and just dangerous thankfully I went to a different mechanic and had him actually show me the problems and how I just got scammed out of nearly $2000 dollars! STAY AWAY FROM THESE GUYS AND TIRE CITY
Todd Alley
★☆☆☆☆ I took my vehicle here on Saturday because they were the only auto shop open. The rep told me they would call me back on Monday and get it done then. I let them know that I had to leave that evening for a business trip. They never bothered to call. So when I called to pick it up, they said they didn't have parts. Then for the next three days, I never received a call to let me know what's going on. The lack of communication made it very difficult to figure out how and when to schedule retrieving my vehicle. If you want to be in the loop of what's happening with your vehicle, or if you value professionalism, this isn't the shop for you.
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