About Business
Residents of Asheville, NC, Asheville have long trusted Benchmark Auto Sales, Inc. - Buy-Here, Pay-Here Alternative for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Used car dealer, Car dealer or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.4/5 rating with 1062 reviews. Throughout Asheville, and particularly in Asheville, NC, Benchmark Auto Sales, Inc. - Buy-Here, Pay-Here Alternative is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Benchmark Auto Sales, Inc. - Buy-Here, Pay-Here Alternative for any Car Repair inquiries or to schedule a visit to their Asheville, NC facility.
Google Reviews
Becca Hudson
★★★★★
a year ago
Super friendly folks and really easy process. I found an absolute gem of a car with only 20k miles so I snatched it up. Going through the paperwork and insurance process took some time but there were several people ahead of us when we got here so that was understandable. For someone with bad credit stuck in a predatory car loan elsewhere, I feel like I'm in MUCH better hands here.
Jessie Mace
★★★★★
a month ago
Eddie was amazing! Quick and easy process! Car was in immaculate condition and was given all service records! Communication and proficiency was excellent.
Cesar Gomez
★★★★★
a year ago
Bench mark was very professional and have bilingual employees. Eddie was the man of the hour when I got my first Lexus. They have many benefits and good programs. If your looking for a car not new and can get you to point A to point B forget facebook marketplace and come to benchmark
Abby S
★★★★★
6 months ago
Ed is great! Helped me come home with the perfect car and helped me through every step of the way. I highly recommend!
Daniel Green
★★★★★
5 months ago
These guys are hands down the best dealership I’ve been to. No games, just bring everything you need and they will help you with the rest. Definitely would recommend for others to try them out. Just be transparent with your earnings and bring your paperwork, and you can get a car as easy as that. Just bought a Kia Spectra and I’m over the moon
Amber
★★★★★
5 months ago
I recently went with my brother to help him get a new car and I was super impressed! They were incredibly helpful throughout the entire car-buying process. they even gave him $1000 off his new car loan, which was an amazing deal. Definitely recommend checking them out if you're in the market for a new ride!
Joseph Borras
★★★★★
9 months ago
May wife had seen a car at the Asheville location in their inventory and fell in love with it. We went and drove it and it was even better than expected. It was a 2011 mercury. Milan was very low miles and only had a little over 81,000 at time of test drive. The office staff and salesman worked hard to make the deal, quick and easy! We had a snag on our end with our bank and Kim and Eddie were very understanding and patient with us, They ended up holding the car until financial situation was worked out. We appreciate them very much! There are numerous benefits from buying a car at Benchmark Auto They offer a Powertrain Warranty and Free Roadside Assistance. Free oil change every 6mo. GAP coverage on All vehicles. Pay Property taxes during your lease. Trade in programs! Free tank of gas! $100.00 referral bonus!
Samantha Sparks
★★★★★
2 months ago
Deandre was the most patient and kind person. He made sure that we got into the car that we wanted and was so willing to answer so many questions. You will not want to work with anyone else but this man.
Ashley Zorn
★★★★★
a month ago
Would definitely recommend! very thorough and respectful, Helped process a loan change and have had our business for multiple years, Eddie is amazing !
luis magana
★
☆☆☆☆
2 months ago
Went in today with the intent to buy a vehicle. Nobody tells you off the bat that this place is a lease to own pretty much with limited miles go over you pay. If I was told that off the bat I would of left right away instead of wasting an hour at this location. This is the craziest dealership that I had to deal with. Plus the car had cosmetic issues where it's noticable and the windshield had a chip and a tire light on. Craziness!
Shelby Sheppard
★
☆☆☆☆
Edited a month ago
Wouldn’t even give one star. When I first got my car three years ago, never had a problem. The “new manager” has been rude, snotty, very unprofessional and a down right smart ass. He’s never been helpful. Speaks to the customers in any way he wants and swears no one is over them. Never been late. Never missed a payment. My car is almost paid off. $22k is what I’m paying for a 2016. They gave me the car WITH issues. I brought it their attention and NEVER fixed it. Just slapped some new brakes and rotors on and called it fixed. The bearings are absolutely shot. I would never take my money here again. I put down $5000. Never missed a payment. Never been late, and this is how they choose the treat their customers who basically without- they wouldn’t have a job or paycheck. They have changed their payment system twice in a year alone. Nothing but trouble since they got the “manager “ in. Wouldn’t recommend. I’m not the only one either. My parents even got cars from them. Just unprofessional, bad business. To update and respond to the owner- my name on the account would be Shelby Sheppard. I really hope things have changed and went back to the way they were before. They were handled in a much more professional and proficient way.
ADRIENNE ROGERS
★★★★★
5 months ago
Eddie was amazing!! Davie hooked me up !! Process was easy!! I am a returning customer and I just found out that if you have paid a car off here before then you get $1000 towards a new car !!!! This is the most amazing experience I’ve had buying a car and I will ALWAYS return ! Thank you benchmark !!!!
Chasity Phillips
★★★★★
a month ago
Shout out to the wonderful staff! Eddie was amazing went above and beyond to come and get me, made the whole process easy and stress free! So happy I did business with them! Highly recommend!!!
Cam Gurganus
★★★★★
a month ago
Eddie Vasquez was extremely helpful in helping find the car for me. Very polite and funny too. I highly recommend him as a Benchmark Agent
Kahlil Greene
★★★★★
7 months ago
Ed and Wayne in Asheville were exceptionally helpful. The entire time the whole Asheville team helped me and my wife get into the perfect car. Our 2nd purchase with benchmark and I'll happily come back!
Anastasia Hensley
★
☆☆☆☆
Edited 4 months ago
Eddie was awesome! It was a great and easy process to get through and he even got us a promotion! Great place. Update: 2 weeks later, the engine has started smoking, told us “but the oil is filled” when in fact three people looked at it prior to them and it was in fact EMPTY, it lets off a smell when the car is started and stays there for an entire drive (no joke), theres a rattling sound when ur standing at the front passenger side outside of the vehicle, and now the check engine light is on. 😂👎🏻 Also as an fyi: even if u pay the car off in a year, ur expected to pay off all years of interest, which is plain stupid. Cause i have never dealt with a dealership that practically said “in order to pay off the car u have to pay off all years of interest” A car that is valued at 12000 and were paying over 24000 for it. Thats over 100% interest on a car that we could go and spend that money on a brand new spanking toyota. I have no option to just pay the 12000 if i wanted, no if ur lease term is for, say, six years, and u can pay off the total price of the car (12000) in a year, u still have to pay the interest for the whole six years. Make it make sense here. 24000 for a 2005 chrysler? With no bluetooth, no safety features that are in the new cars nowadays, nothing special, and they want an additional 12000 off the value of the car😂. Make. It. Make. Sense👏🏻. Dont go here. Go buy that brand new spanking car cause if u come here, youll get an old car for the same price as a new one. Everything looks good at first glance, after enough time, youll realize it isnt. Would have given ZERO stars if it was possible.
Kelli May
★★★★★
4 months ago
I have been a customer for 13 years and paid off my most recent SUV. I love staff that is here and highly recommend Eddie V to help. Anytime I've had an issue with any of my vehicles- they always have a solution and help the best way that they can. I tell all of my co workers and friends to come down to Benchmark Auto Sales.
Jeremiah Jervis
★
☆☆☆☆
6 months ago
This is the kind of automotive techs your company hires? This is a kill switch that ended up frying a PCM. Ran a diagnostic, every single sensor was faulted, the whole wiring harness was unresponsive. Went to look at fuses and disconnecting the battery, discovered this. For those mechanically declined, that is a regular relay switch connected half assedly to the fuse box. This is what we do to cars we are selling people? I’m sure this voids the warranty” because a “trained professional” didn’t work on it. How trained is this professional that this is your idea of a kill switch?
Sharon Jaynes
★★★★★
a month ago
The staff were amazing here and very helpful with helping me choose a great reliable car. I would recommend this place to anyone if you are in need of a car. They were also very fast at contacting me to set up an appointment once I did my application online.
Joshua Hardy
★★★★★
5 months ago
Awesome people to work with, had my car for 18 months and traded for another at 100 dollars down. 👌 Every other oil change free is great as well! Eddie made sure everything went smooth.
