Precision Tune Auto Care

Michael Nirenstein

★★★★★

5 months ago

Rick and the mechanic were fantastic. They took my vehicle back quickly, told me what the problem was, gave me an estimate for the repairs, and fixed my vehicle. MB Chrysler could not fix it, but Precision Tune got my vehicle running again. Best auto mechanic on the beach!

Tom Loscalzo

★★★★★

a month ago

I've been going to Precision Auto for 18 years and they have always been timely, done great work and their prices are reasonable. Nice bunch of guys too.

Kristin Murray

★★★★★

6 months ago

A friend suggested this place when I was in a panic to get new shocks after another place wanted to charge me nearly $500 for two new rear shocks. Precision replaced the, for less than half that price and were very patient explaining what parts were needed and why. I didn’t feel like (what we are all warned about with car places) that they were trying to use my ignorance about cars against me and for their gain. I felt taken care of and respected. A month later I needed another part replaced that broke and they acted the same way, consistent in their kindness and respect Thanks guys!

Ashley Brady

★★★★★

5 months ago

I took my car in for an overall inspection before going on a roadtrip and I’m sure glad I did! They checked it out and were honest about what needed to be replaced. I feel like I paid a fair price for the work done. Thank you!

Robert Cottle

★★★★★

2 months ago

Came in for an alignment and oil change. Took me right in and completed the job in under one hour while I waited and at a very fair price. Would definitely go back for service.

Jada Watson

★★★★★

2 months ago

I had a great experience with Kelly up front. And the guys did a great job on my car repair. They were quick and efficient. Honest place and will go back for future repairs

KEAT Griggers

★★★★★

2 months ago

Just an oil change. No wait. Got right on it. Did additional inspection on vehicle. Reasonable price. Rick called to follow-up an ensure I was happy with work.

ONeil Box

★★★★★

Edited 2 months ago

I’ve had my vintage Jeep Cherokee in several times over the years and the service has been excellent. Kelly S. has been a big help on diagnosing problems with my 25 year old keepsake :)

Sarah Grover

★★★★★

6 months ago

Great customer service treatment! I was able to make an appointment over the phone for next day. I was in and out in under an hour with my car fixed. I don’t like seeing lights on or problems with my vehicle. At precision they gave me peace of mind to get back on the road. The guys were friendly and helpful at explaining the issue! I will definitely call them for any future issues.

Wavely

★★★★★

8 months ago

What an amazing service here at Precision Tune autocare. I came in this morning at got what I wanted quick and for the fairest price. Rick at the front desk is brilliant and electric. Such an amazing skilled team of workers here. Thank you so much.

Mike C

★★★★★

4 months ago

We were in Myrtle Beach for a short time and needled an alignment. Walked in off the street, talked to Rick, and he said he would find a way to squeeze us in. He did, and not after waiting for hours! The guys were great, fair, and reasonably priced. We will do business with them again!

Doug Jang

★★★★★

a month ago

This business is honest and stick to their word on prices, as I had to have an auxiliary battery installed, but the primary battery had to be removed, but they didn’t charge me for that. It’s really rare to find a good, honest business like this nowadays. Thanks guys

Tammy Brown

★★★★★

5 months ago

Was referred to precision auto care for an oil leak.. upon entering I felt very welcome, they were all very nice and very honest! Long story short they added dye and told me to return in a week.. low and behold there was no actual oil leak. Was not charged for anything! They didnt try to push other services. Will recommend them to others

Shiri Galimidi

★★★★★

Edited 3 months ago

I’ve used Precision auto not once or twice but over a dozen times with all my vehicles and I’ll keep going back! The service is impeccable. They take the time to diagnose and explain. The pricing is reasonable and honest. I’ve been taken advantage of by so many others that it really does feel good to find someone you trust. Rick is my favorite!! He has gone above and beyond for me and I truly appreciate it. even everyone I’ve recommended them to is happy! They repair once and the problem is solved! No upsells, no gimmicks just great professional work. 5 star service from start to finish!!

Dennis Brown

★★★★★

a month ago

Kelly South at the front desk was very pleasant and listened intently to the reason for service. The estimate for the repair was given after calculating labor. Kelly assured me that if a fault is found other than the initial cause for service ,a call would be initiated for permission to repair. My experience at Precision Tune was great, will recommend.

Lyrics M

★☆☆☆☆

Edited 2 months ago

I am writing to express my profound dissatisfaction with the services rendered at your establishment. My initial expectation was a positive experience, which, unfortunately, has not been met. Our engagement began with a faulty starter in my vehicle, for which I was charged nearly $600 for its replacement. Upon settling the bill, I was informed of a hairline crack in my radiator, which your team attempted to repair with a ceramic sealant, free of charge. Regrettably, the radiator failed completely two days later. Following this, the vehicle was returned for radiator repair. Subsequent to this repair, the air conditioning system ceased to function. It is important to note that the air conditioning had been serviced and was fully operational just two months prior at a different facility. I suspect a correlation between the radiator repair and the subsequent air conditioning malfunction. Upon notifying your team of this new issue, I was requested to return the vehicle. Approximately three to four days later, the air conditioning was reportedly repaired. However, no explanation was provided regarding the cause of the malfunction or the specific actions taken to rectify it, beyond the assurance that it was fixed and no further charges would be incurred. for it well you can't charge me for something that was already working and if you broke it while you were fixing something else. Less than a month after the replacement of the starter, my vehicle experienced another malfunction. I had it towed back to the service center, and after a five-day period, I was informed that the cause of the initial starter failure was unknown, and therefore, it was simply replaced. No further information was provided regarding the nature of the malfunction or potential contributing factors. Upon retrieving my vehicle after the stated completion of service, I noted a new noise emanating from the engine upon ignition. This sound was not present prior to the starter replacement. I brought this to the attention of the service team, and I was informed by a different individual that the issue might be related to the flywheel. I was advised to return the vehicle if the noise intensifies, among other recommendations. I have raised a significant concern regarding the noise emanating from the vehicle, which has already experienced two shutdowns. I am unable to risk being stranded due to an unresolved issue that is merely speculated upon. I believe the vehicle should not have been returned to me without a comprehensive understanding of the underlying problem from your perspective. Dismissing this as a minor concern is unacceptable, as it could lead to a serious breakdown, potentially leaving me in a vulnerable situation, such as being stranded late at night. I should not have to feel apprehensive about operating my vehicle. I am experiencing new noises since my last visit to this mechanic. Given that the same part required replacement a second time, and no charge was issued, I am concerned that the repair may have been performed without due diligence regarding the long-term maintenance of my vehicle. Following a challenging experience with the initial mechanic, I sought a second opinion, which quickly identified the issue within 20 minutes. I will not be returning due to a series of recurring issues. It appears that there have been persistent malfunctions, and I have incurred expenses exceeding $2,000 within approximately one month for three to four separate repairs. I would advise caution when considering their services. They need to significantly improve their customer service and demonstrate greater diligence in their work, particularly concerning vehicle maintenance. We rely on these professionals for safe transportation. IN RESPONSE TO YOUR ANSWER great damage control response but we both know i was not informed about the noise until I brought the car back THE SAME DAY. AND I NEVER RECEIVED a RECEIPT. I have nothing more to loose or gain from lying on your business. I'm just someone who trusted u with my vehicle. You live and you learn.

Lee Finefrock

★★★★★

Edited 3 weeks ago

These guys are super respectful and helpful. Took about a hour or two for tie rods and alignment and my truck feels great 👍🏽