Precision Tune Auto Care

Emil Gonzalez

★★★★★

3 months ago

Amy, Zack, and nick they did a wonderful job they found the problem really fast I highly recommend them

Bruce Wagner

★★★★★

a year ago

Precision Tune Farragut did a great job with my car. The oil change was fast, done well and at a very reasonable price. This is my third time doing business with Precision Tune and they will continue to keep me as a client. Highly recommended!

nic cohen

★★★★★

11 months ago

In Knoxville for Easter weekend, on the way in from VA the check engine light came on, I called them on Saturday at 1 in the afternoon they had me come in and and fixed the problem at a great rate and super quick. Very honest shop with great people. Wouldn’t go anywhere else.

Sarah Schultz

★★★★★

8 months ago

I had a very great experience here. Amy was at the front desk and was very helpful and friendly. Glen worked on my car and was extremely knowledgeable and helpful as well. I will be coming back. Thank you!

Heath Nagel

★☆☆☆☆

2 years ago

They are nice people here, but can’t do an alignment. I purchased their Groupon for an alignment since my steering wheel was slightly off. After I left it was more off and crooked now. Just look at the pic. I’ll get another alignment to fix their alignment when I visit the dealership for my next oil change. They had to have seen this when they returned my jeep to me. I noticed it quickly after leaving, but when they can’t even do an alignment correctly and make the steering wheel more crooked, it makes me uncomfortable to return to them to try to straighten the alignment once again when they couldn’t do it correctly the first time.

Jess “Jessarene” M.

★★★★★

Edited 6 years ago

They are notacable from the road. My family has been going there for 20 years. Friendly faces, reasonable prices. Very trustworthy. They try and be the best prices in town.

Tricia Kenny

★★★★★

4 months ago

The employees were professional and serviced my car quickly. It was a very positive experience.

Utter Law

★★★★★

11 months ago

I lost an alternator in front of their business location in Farragut (died at the entrance). Their employees helped me get the car moved into their parking lot, diagnosed the issue and had everything replaced and back running by the following afternoon. Very quick service. Repair appears to be well done and vehicle is again serviceable. Good customer service. Estimate on the front end matched the out of the door amount. Had them do a few other items while they had it. Definitely deserving of 5 stars.

Crystal DeKoninck

★★★★★

9 months ago

We called thinking we had a brake concern. They got us in immediately and did a free inspection of all of our brakes. Let us know that it was a different problem, fixed it, and got us out of there within an hour. Good and kind staff and great service all around.

Joni Dunn

★★★★★

10 months ago

Precision Tune took great care of my daughter’s car this week. She needed several items taken care of; oil change, new filter, tires rotated and new rear breaks. They got us in the same day I called. We had the car back in a few hours and the price was very reasonable. I have used this location for years now on my cars. They have ALWAYS been super helpful and professional. We’ve never had a negative experience with them. I highly recommend using Precision Tune for car care!

Christy Hamdi

★★★★★

3 months ago

I needed an oil change and walked in without an appointment. Very friendly and had me in and out in 25 minutes. Very reasonable and very friendly! Thank you

Allison R

★★☆☆☆

2 years ago

I went to have my oil changed. A friend of mine had recommended it to me. She said the staff was friendly and did excellent work on her car. As a woman, I am fearful of being taken advantage of at auto shops. I noticed with all the men getting their oil changed, one of the mechanics would come in with their air filters to show them the state they were in. Asking if they want to get ahead and have them replaced or not. However, when it was my turn, the man at the desk informed me that both my engine air filter and cabin air filter were clogged. I had replaced my cabin air filter myself two weeks ago, so I knew something was off. I replaced the engine air filter not too long ago as well. I told him I could do it myself and asked for that service not to be done that day. I found it odd that they didn't bring in my air filters like they had with all the other customers. Probably, because they were not clogged. When I got home, I checked the air filters to be safe, and they were not very dirty at all. From what I can tell, the work they did replacing my drive belt and doing my oil change was well done. However, after that instance, I'm not sure how trustworthy they are. I am attaching photos of the cabin air filter they said was clogged.

David Steffen

★★★★★

Edited 2 years ago

Once again I came in for a oil change and left with a bigger smile then I came in with. Nathan took care of me and my coupon for the oil change. As of now I am up to four vehicles I have brought here, some multiple times as I do a lot of traveling. Today I overheard the owner working with a customer on the phone and was very impressed. While waiting I also heard multiple interactions with customers by Nathan, all courteous, polite, and very professional. Update, took our Dodge back in after a code came up. Got it diagnosed and fixed here. 16 new plugs while she waited. And its no joke what a rats nest it is under that hood. Literally. Considering it was while she waited drive in we didn't even have a coupon of any sort this time around still was what I consider a fair price over all and done well. Now to get one of the cars in for my air service groupon and a oil change. 8/22/23 they got me in for my air service, its blowing cold again, which isnt bad considering its a 2007 with 46k miles.

Corey White

★★★★★

3 months ago

I stopped in with a transmission leak. They fixed it for free and sent me on my way in just a few minutes. I appreciate the great work and the empathy for a stranded traveler. I can't recommend them enough. Thank you.

Stan Stevens

★★★★★

2 months ago

I came in for an oil and filter change and was recommended to get a brake fluid and power steering fluid change. It had been a few years since those fluids were changed and I approved the added changes. I think that was needed and I was happy to have it done. Also I had a drivers side head lamp adjusted that I had improperly installed a few days ago. Very pleased and at a fair price.

Kimberly Webb

★★★★★

2 months ago

I have to say Amy at Precision and the mechanics are wonderful. With the snow about to show on Friday the 23rd, and needing a head light and pig tail, and him on call even in the bad weather they were awesome in getting him in and very friendly. Quick, accurate service and fair priced. Absolutely a great place and we will be back. Thank you all..thank you Amy!

Arash Rihanian

★☆☆☆☆

6 months ago

I had a very disappointing experience at this shop with a wheel alignment service. About three weeks ago, I brought in my car for an alignment. After the service, I noticed the steering wheel was not centered — it was tilted to the right. I returned the next day, and the shop told me they had corrected it. However, this time the steering wheel was tilted to the left. I came back a third time, and after more adjustments and a test drive, they said everything was aligned properly. I asked them if recent work done around the suspension would require re-alignment, and they told me it was not necessary. Despite three visits, the steering wheel still didn’t feel right. While driving on the highway, the car consistently pulled to the right, and I noticed that in rainy conditions, the car felt unstable — which I found concerning for my safety. Recently, I discovered extremely uneven wear on the front tires. One tire was so worn on the inside that the steel cords were showing, which, in my opinion, could pose a serious safety risk. This level of wear developed in just 2–3 weeks after the alignment. I went back to the shop to share what I had found, but they stated they were not responsible. To get a second opinion, I took the car to Big O Tires, where they inspected the alignment and tire condition. Based on their report, the alignment appeared to be off, and they could not find any major suspension issues that would explain the wear. For reference, my car has only 32,000 miles on it. When I brought this evaluation back to the original shop, they maintained their position and did not accept responsibility. In my personal experience, I did not receive the quality of service I expected, and I was left with serious tire damage and concerns about safety. I would personally not return to this shop or recommend it based on how things were handled.