Premier Automotive

Gloria Rendon

★★★★★

5 months ago

I have no negative issues. They even changed my appointment after I got ill and had to cancel. They were very accomodating.. the office ladies were very polite and gracious.

Violet Anderson

★★★★★

7 months ago

I had an excellent experience at Premier Automotive. From the moment I walked in, they truly acknowledged my concerns and what I was dealing with for my vehicle. They were knowledgeable about every step of the repair process and explained things in an easy way to understand. The staff was friendly, transparent and made me feel confident my vehicle was in good hands. I wouldn't hesitate to recommend them to anyone looking for quality and great customer service.

Greg Pearson

★★★★★

3 months ago

Genuinely one of the few places I’ve taken a vehicle that I feel comfortable and confident that I am being treated with full transparency in regard to needed repairs/service. Definitely a go-to spot for honesty & personal service.

M Rey

★☆☆☆☆

6 months ago

Absolute worst experience with a business owner let alone mechanic. Disrespectful, inaccurate and demeaning. Julio made things personal instead of professional. Went as far as to call me and his employee out of name. “Cabron” and “dumb” simply because him and his team were not on the same page. Didn’t even use the right part we discussed over the phone and nothing was made clear. Rushed and forced business because they were “looking for work.” Precious lady at the front deserves better. Wanted to talk business like men and couldn’t do that. We had to have the cops help out. Luckily they did. Disgusted and appalled. Apparently I asked too many questions (obviously not enough) and should have just coughed up money. I should have trusted my gut after our phone call and some of the bad reviews I saw. I’m new to San Angelo but this guy gives the whole city a bad wrap. He threatened to sue for slander after I mentioned reviews, good luck because he knows this is Gods honest truth. Meanwhile, I should probably sue for verbal abuse. Muy triste, que Dios los perdone.

christopher thompson

★★★★★

5 months ago

Premier Automotive is the best shop in town. Family owned and operated, amazing service and reasonable price for top tier service.

Mark Kreamer

★★★★★

4 months ago

Dropped my car off on Friday morning to inspect the undercarriage for any damage which there was none. We all so fixed the drivers side window which was not working and was down and ordered the parts made the repair and we had it back Friday evening. 😁

Leigh Szitar

★★★★★

9 months ago

Premier is literally just like their name in serving the community. Every time I have an issue they take the time to thoroughly listen to the concern and use multiple methods to pinpoint the issue. Afterwards they conduct research in the best way to tackle the problem. Communication and prices are amazing! Thank you for making me trust mechanics again!

Susan Jones

★★★★★

Edited a month ago

I had an EXCELLENT experience with Premier! The entire team was extremely helpful i was a "walk in" no appointment & they were.Literally closing up for the day & they got my problem fixed! m planning on returning to have work done & HIGHLY recommend Premier Automotive.

Athena Jones

★★★★★

a year ago

I had a wonderful experience at Premier Automotive. Brought my car in because my AC was not working. They took a look and gave me a call with a diagnosis within a couple hours. The mechanic i spoke with on the phone was very knowledgeable and explained what was wrong and what was needed to get my car's AC system back in working order. They found a problem that two other auto shops previously failed to find. I am so thankful for Premier Autos hard work! I will be using them for any future needs. I highly reccomend Premier Automotive!

Emival Jorge

★★★★★

Edited 8 months ago

I can't say enough about this incredible team of mechanics! 🌟 Their expertise, attention to detail, and commitment to excellence are unmatched. Each member brings their own unique skills, making every repair and service seamless and efficient. They tackle challenges with enthusiasm and professionalism, ensuring everything runs smoothly. If you’re looking for a fantastic experience and top-notch service, look no further! Highly recommend this outstanding team! 🚗💥🔧

Giovanna Lecroy

★★★★★

Edited 3 months ago

Friendly knowledgeable staff. They go above and beyond to take care of you and your vehicle.

Julie Stewart

★★★★★

a year ago

Trustworthy dependable efficient and affordable. Friendly staff, knowledgeable and quick. Shop is clean and service is outstanding. We have used them before and will use their services again. They have earned our "go to" for all mechanic type services!

Sean Fuentes

★★★★★

a year ago

It's incredibly relieving to know I have a team of experts available locally that I can trust with my vehicles. Julio and the staff at Premier Automotive will make you feel welcome the moment you walk through their doors. Their pricing is competitive, the work is professional and done right and they will ensure your satisfaction! A co-worker initially recommended me to the shop for a timing belt replacement on my 2006 Tundra as it's not something I am comfortable doing, and Premier employs several Toyota Master Mechanics who have the knowledge to get the job done. About a month down the road, I noticed the fluid in my coolant reservoir was dropping with no obvious leak, so I called the shop and asked if I could stop by for someone to look the truck over- they had me in within minutes! After taking a look, Julio spotted some areas of concern and was open and honest about a few things being overlooked during my initial visit. He asked me to stop by a week later and if the issue persisted, he would complete the work at a discounted price. Over the week, the leak got progressively worse, so I took the truck back for them to identify the issue. Julio called me with a clear explanation of our problem and provided me with a plan of action to get the leak resolved. After a few days, I was back in my truck with no coolant leak! Most importantly, I am grateful that the cost of repairs did not break the bank as the pricing for parts and labor was very fair- something most of us can appreciate with how tight things can be nowadays! THANK YOU to Julio, the mechanics & techs, the office gals and the entire staff at Premier Automotive. I am extremely grateful for your shop and its services! If you're in need of minor or major repairs or services, this is the place to take your vehicle!

David Chambers

★★★★★

4 months ago

Excellent service… It’s so refreshing to see a company that truly serve their community.

Matthew Lowery

★★★★★

a year ago

I've used Premier three times. Twice for maintenance and the third time for replacement struts and shocks. Quick appointment, fast service. Julio spoke with me multiple times during install. Office ladies are very friendly. I absolutely plan to return to Premier Automotive.

Irma Acosta

★★★★★

a year ago

Excellent service!!!! I am so impressed with the work that Marco did on my car. He explained everything in detail and answered my questions. Marco was also very polite and respectful. So thankful to Premier Automotive for getting my car 🚗 all fixed up.

Brandon Tinney

★★★★★

3 months ago

Very professional, and I've never had to take it back. They fix it the first time