Premier Collision CARSTAR Olympia

Jamie Peret

★★★★★

a year ago

Premier collision was very thorough, not making any decisions without contacting me and giving me options first. They were extremely friendly And did an excellent job! I would definitely use them again in any situation. When it comes to my vehicle. Thank you Premier Collision for all your hard work. Jamie Peret

mathias cohen

★★★★★

11 months ago

Really easy process to get a quote online, the employees were all friendly. The cost was good. I recommend the place they fix my id 4. I would post pictures but you can’t any damage any more. Great job

Eric Doeden

★★★★★

6 months ago

Good communication and work seems to be solid since picking up car yesterday. Staff very friendly and helpful.

Jeanette Mack

★★★★★

10 months ago

Professional. Easy process. Probably the best experience with a collision repair shop. They kept us informed along the way with texts, which I found very helpful. My car looks great

Ben Listiak

★★★★★

4 months ago

Top notch customer service and highest quality work! Done in a timely manner looks good as new!

Mar J'ai Replay

★★★★★

9 years ago

Just checked in my MINI R59RED(red roadster sport) and I just know it's all taken care of! Thanks USAA!!! Nothing but the best for me, huh, USAA? Top Notch customer service presence in the community!!! Get it while it's HOT!!! Shelly gifted with pleasant words of knowledge, even when I first called in, I knew I was getting my car fixed here. (this really make it easy to stay with USAA just for who they chose to care for my service to OUR country). And Robert just walked me through a thorough walk around. So I guess that wraps it up in an instant. Cheers till the works are done. I'm off to spring cleaning before it gets too fun outside to stay in and behave. And as I thankfully relinquish my key to CARSTAR Hi-Tech Olympia, I think to myself,... What a wonderful world!

Jonathan and Rachel Farney

★★★★★

a year ago

Great communication throughout the project, and the repair was completed on schedule. All of the staff were friendly and professional. My car was returned in great shape, and they even vacuumed the interior. 10/10 Would recommend and will be back if we have any other repair needs in the future.

drew mouse

★★★★★

2 years ago

They did a great job repairing my 2022 ford escape. They are friendly and they did a great job of keeping me up-to-date on the repairs

cody allison

★★★★★

10 months ago

Everyone I worked with were friendly and great. I was updated through the entire repair, which was complete quicker than I expected. I can not tell there was a repair done because they did such an outstanding job. Kudos to their entire team for making this painless for me.

Steve Gajkowski

★★★★★

a year ago

Went to have car repaired, insurance totaled it out. The staff was helpful throughout process. Very Comfortable atmosphere. Will use in the future if needed Thank you Carstar

Lori Lorn

★★★★★

4 months ago

The people that work there are very friendly they answered all questions and they got my car done very fast and an excellent job definitely five stars I would recommend anybody and everybody to go to here.

sissy perkins

★★★★★

9 months ago

Love these folks! I have an old truck and needed an after market hood replacement. They were very mindful of getting the very best. Neither option was a perfect fit, but the second was pretty good. They asked me to come in to check it out. I appreciate that kind of attention to detail and their wanting me to be happy with the finished product. It looks so good now that it's finished! Thank you!!

Jennifer Greer

★★★★★

4 years ago

The front desk ladies were the only ones I interacted with, but they were all friendly, welcoming, and quick to laugh. Their personable nature made the paperwork less painful to complete. I was able to do a split payment which made my life so much easier. My Navigator was completed well in advance of the estimated completion (4 days early!!!) and looked amazing inside and out. All the damages were perfectly repaired. In addition to that, the inside was cleaned and vacuumed! I was NOT expecting that! I was blown away by the service and smiles received and will definitely use this shop again if the need arises.

Divine Nurturer

★★★★★

3 months ago

CarStar provides excellent service and stunning body work-- i am so impressed! Sahara & Nicole who you'll meet at the front desk, are professional and welcoming! I highly recommend this company.

Drew Sarge

★★★★★

5 months ago

After talking with Brandy, even gving me time after they were technically closed, that alone says alot. Brandy seems amazing, amazing attitude, actually cared to give realistic info/straightforward & awnsered all my Q's & concerns happily w/ great vibes. Hands down the best customer service I've had in a very long time. I will give update on how car it turns out, but already booked 5 mins away, yet im now making the 2hr & 20 min drive due to the impression she left & driving to Olympia for repairs instead. Ty Brandy

Ken L

★★★★★

2 months ago

Sahara and the team were great evaluating my wrecked car for insurance, they got me in right away, took about 3-4 to finish eval. Also they are an approved State Farm Auto Shop which was nice.

Jose Salvador

★★★★★

4 months ago

The staff was very nice and friendly [Sahara/Nikole], the quality work is truly exceptional. They kept me informed about the progress. They even went the extra mile of washing and vacuuming the car. I wouldn't hesitate to recommend them to anyone.