Reviews
manohar burmi
★★★★★ 3 weeks ago
F. R. (Effective Problem Solving)
First time visiting with my Infiniti. Great service, professional, timely and reasonable for the provided service.
★★★★★ a month ago
scooda509
These guys know how to work on just about anything. I drive from Mebane to be sure my Audi is taken care of. I had an issue an hour away after a service and Brian sent a wrecker at no charge to me. Highly recommend them. My S5 will only be serviced here.
★★★★★ 3 months ago
Cat Clyburn
★★★★★ 4 months ago
Daniel Tomasi
Brian was very generous and provided me with excellent customer service.
★★★★★ 5 months ago
Chad Shenk
Best German car service technicians in the area. Brian is great and has often gone above and beyond to ensure our vehicle is in top working order. Thanks to his team for keeping us on the road.
★★★★★ 6 months ago
Aura Kenney
We love Premier One! We have had several of our cars serviced over many years. Brian always fits us in and his prices are fair. The service is excellent and trustworthy. Highly recommend!
★★★★★ 8 months ago
Grace Kenney
Great service! I got help with my VW Beetle and it was always fixed pretty fast!
★★★★★ 8 months ago
Ethan Cline
★★★★★ 8 months ago
Patrick Ingraham
Great service, great pricing! Would recommend.
★★★★★ 8 months ago
Henry Cedre
I had a great experience. The staff was friendly and knowledgeable, providing clear explanations. The shop was clean and well-organized. Highly recommend for honest and reliable service!
★★★★★ 8 months ago
Ruben Trinidad
Brian and his team at Premier one is one top of their game. Took my truck there for some work and running like new. I would highly recommend Premier one for you Automotive service
★★★★★ 8 months ago
Henry Stotz
Does a great job on pre-purchase inspections!
★★★★★ 8 months ago
John Wahba
Great customer service. Timely repairs at a fair price.
★★★★★ 8 months ago
Christopher Kenney
Premier One Automotive is amazing. I’ve been servicing our cars there for years.
Very honest great communication five stars every time.
Brian and his team goes above and beyond and their prices are the best in town.
★★★★★ 8 months ago
Logan Stanley
Brian and Premier One are awesome! I’ve had multiple cars serviced here and recommend all of my friends to have their cars worked on here as well. Brian is always responsive and quick to get me in and the prices are way better than a traditional dealership. Couldn’t be happier.
★★★★★ 8 months ago
Camille
Brought my daughters car here to have aftermarket header installed. On the way home from picking up the car the check engine light came on. We were told to bring it back and after looking at it we were told the code was showing o2 sensor. Said it was common issue when replacing headers. Diagnosis seemed wrong so we took her car to another mechanic. It took him 5 minutes to diagnose. Premier One failed to tighten the header. The alternative mechanic was quite upset and demanded to know who did the install. They said the bolts were so loose the wrench just kept spinning when they went to check the tightness. It blew a gasket and caused an exhaust leak which triggered the check engine light. Nothing wrong with the o2 sensors.
When I spoke to Brian with Premier One he said it was the alternative mechanics word against his, and that it was against “mechanics code” to blame another mechanic. Brian refused to warranty the labor and blamed us for not bringing it back, a third time. He suggested that the header may have just come loose. So within 10 miles after leaving your shop, the bolts came loose and it blew a gasket??
I will be disputing the charges on my credit card and we will not be taking any of our vehicles here again.
★☆☆☆☆ 8 months ago