Pronto Auto Care

Mary Haught

★★★★☆

5 years ago

I am always skeptical when I go to an auto mechanic shop, especially being a female. My first experience was an oil change. David was my first point of contact. He was very professional and did not upscale price. What I paid with him I pay double at other locations. My second experience was with my ignition coils. I also met with David on this issue, they did job in 30 minutes or less and the price was very reasonable. The only down fall is I had another issue with my belt and the pulley which left me stranded on the Beltway and I texted him as he gave me his contact information if I ever had vehicle issues. He never responded. I had a tow truck bring my vehicle home waited till the next day to call him repeatedly with no response. Come to find out his wife or girlfriend blocked my number, so I was unable to reach him. So sad to say someone else gained my business for that repair. My message to the wife or girlfriend, if your going to get involved with men who do services on vehicles for women, then you should not get involved in their money making business. If you can not handle the heat stay out of the kitchen. You do not mind spending the money rather it comes from a woman or a gentleman. These are professional business transactions. Mary H.

Venus A

★☆☆☆☆

2 years ago

I liked coming here because they are very fast. But I will no longer be coming back because I was made to feel uncomfortable. I was asked to put my name and phone number so they can text me an invoice which they did. Once they were done working on my car and I was on my way home I get a text message from one of the employees there named Esteban through WhatsApp asking to take me out. I’m pretty sure texting a customer for something not business related without the customer’s CONSENT is ILLEGAL, so I will never be coming back.

Katherine Rivas

★★★★★

2 years ago

Been going here for oil change for 3 years. They do their thang when it comes to your oil change. Today it took 45 minutes for oil change only because they were xtra busy today. (no appointments necessary) usually it takes bout 30 minutes. They have a flat screen and cable tv to watch while waiting and the air conditioner is set on cold. These guys are fast!

steven stewart

★★★★★

4 years ago

in the past we have had the oil changed in two of our vehicles and we were pleased with the service and friendliness, so when we needed suspension work done on our truck we brought it in. It was all i stated in the review. The truck was lifted to show us all that was changed. I will certainly be back and i recommend them to anyone that needs the kind of work done to their vehicles that they do. ....Steven Moreau

Tiffany Garay

★★★★★

6 years ago

Quick, honest and accurate service! Best prices I’ve seen as well. Getting maintenance on my vehicle can be intimidating as woman, however I didn’t feel that at all at Pronto! I wasn’t give false information or pressured to have anything done except for what I came for. I will definitely being all on our vehicles needs done here from now on!

Mark Nguyen

★★★★★

5 years ago

These guys are honest. They do great work at a very reasonable price. I’ve taken my vehicles there a few times, and I’ve been 100% satisfied each time. Services I’ve had done are: replace front struts, replace starter, and change engine oil & filter. They’re friendly, and they don’t try to upsell additional services.

Reecey DeRouen

★★★★★

5 years ago

Friendly,Great quality and great price and great service not bad for a Friday either and now me and my girl don't have to ride with the windows down they keep me up-to-date and they made sure the parts I had were correct before we left and before they started. I will be making this my forever home for future business. Thank you so much for the great service! They replaced my ac compressor and condenser and they did an awesome job I think it works better now then ever.

Kevin Rene

★★★★★

a year ago

💪🏿✌🏿 One of the best and cheapest and honest mechanic shops out there. They take the time to explain to you.also have different options that you can choose from s far as repair goes .And will take you and show you exactly what the problem is. I have referred them to all of my family members . They have one of the cheapest oil changes. Out there. None of that upselling stuff. And it's done right every time ....💯

Alex Beefgnaw

★★★★★

a year ago

I was looking for a new mechanic after the last guy's work took a sharp downhill turn over the last year or so. I brought my car here for an oil change and a second opinion on some dodgy stuff the last guy did. These guys are fast, honest, and professional; they even referred me to a specialist to fix some of the aforementioned dodgy stuff. So I am no longer looking for a new mechanic.

Jorge Batrez

★★★★★

3 months ago

Best guys around. Very knowledgeable

Sam Hale

★★★★★

5 years ago

Very professional and fast work. I've been bringing both my cars here for almost 2 years now, since right after they open. They have always been fast and very informative on the services provided. They repaired a tire for me also with no charge while they performed the oil change. I always check it when I go home and it has always been fresh looking oil and full to the line. I highly recommend them. They are hard working and honest guys.

Leslie Gamez

★★★★★

a year ago

This place is the best, I went to several other shops before stopping here and Thank God I did, I was FINALLY given an honest, reasonable price I could afford! They worked quickly and did a great job. I highly recommend Pronto Auto Care and will definitely come back if needed to in the future.

Sinh Huynh

★★★★★

5 years ago

This place have good service and very reasonable price! I love to do business in this place , because the service man very friendly and helpful to my car !

Nancy Leija

★★★★★

6 years ago

Pronto is a great auto care to take your car for repairs or oil changes and now servicing tires as well. David has a customer first mentality and his technician have the experience you expect. Honesty and integrity is why I'm a loyal customer of the Pronto Auto Care!

Stephanie Cabrera

★★★★★

2 months ago

Thank you for such quick and great service. I will definitely be back for any future repair needs.

Helen Valdez

★★★★★

2 months ago

I had a great customer service and the service for an oil change was very quickly. They’re the cheapest one I could find in Pasadena. I am impressed.

Omerta Table

★★★★★

6 months ago

These guys do excellent, clean work - and the best part is, they offer convenient payment plans through EasyPay.