About Business
Fernando's Mechanic Shop brings expert Car Repair solutions to the local community in Pasadena, TX, Pasadena. From Car repair and maintenance service, Mechanic to complex Car Repair projects, they maintain high standards of service quality. Local residents in Pasadena, TX appreciate their attention to detail, leading to a consistent 4.1/5 rating from 94 reviewers. By focusing on the specific requirements of the Pasadena, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Pasadena, TX and beyond.
Google Reviews
Alejandro Fuentes
★
☆☆☆☆
3 years ago
Don’t go to this place, I took my car here they told me it would be $260 then they called me saying it was something more complex they “fixed” it really fast and then charged me $1,445 that same afternoon the car was malfunctioning again I went back so they could do a check up once more and after four days they didn’t touch it they tell you they’ll buy new original parts for the car and they never show me the invoice my car is much worse than before and there’s way more lights turned on in my dash. Please do not go to this place.
Jose Villagran
★
☆☆☆☆
Edited 2 years ago
Always a terrible experience. Why do I keep coming here? Because it's around the corner from my home and don't have much of a choice with an alternative vehicle. (5min walk from the gome) Don't get me wrong, the pricing for services is great! However, it's the lack of follow up on contacting customers about there vehicles. I CONSTANTLY have to contact them and reach out for an update and status on my vehicle. Granted, it is a busy shop.. But that is why anytime I do have to drop it off I drop it off the SECOND they open. You mean to tell me I dropped off my vehicle at 9am (When they open) and still have YET to receive a call about any updates. (Currently at 4:33p) I apologize that I can't simply leave my vehicle there several days and continue my daily routines without a vehicle until you guys decide it's convenient to call back. (Work, Errands, etc) Contacted them and was informed they were on lunch and they'd give me a call back. (Young man at the desk, the owners son) Waited 1.5 hrs and called them several times without answering. When showing up to the shop in person the same young man simply informed me after requesting an update and was told "Well, we looked at it but they didn't find anything wrong with the fuel pump", so how come nobody contacted me for the update? Could have called for me to explain it a second time on what the issues were. I shouldn't have had to arrive at the shop after 7 HOURS of leaving it with these guys for y'all to tell me there isn't anything wrong with it. Afterwards then replied with "Well, it's an older truck and we're really busy right now." I understand, the young man is lacking the training needed to address customers. Better service is needed here. Absolutely ludicrous waiting times with zero follow up. I'm typically a patient guy, but when it's EVERY time I bring my vehicles in for service? Terrible service. I give you guys the benefit of a doubt EVERYTIME. I get you guys are busy, but this is not service. I/WE as customers EXPECT updates and confirmations that the issues WILL be addressed. I shouldn't be having to contact you guys for my vehicle that YOU guys are servicing. You guys have all my receipts of all the services you have done for me and I'm done offering you guys my business. Update: It is now closing time. After starting the morning off at 9am GIVING the shop the fault codes read on my OBD1 Scanner, they still couldn't find anything wrong with it. Wasted my time in leaving truck there with not a SINGLE thing fixed the ENTIRE time of Operation (9am-6pm). With the same young man telling me "Do you want to come and do this (the job) yourself? Do you think it's easy taking cars and ordering parts?" Then interrupting me when I was speaking to say, "So are you going to come pick up your car?" This shop is a joke. AVOID THIS SHOP, LITERALLY NOTHING WILL BE COMPLETED as the kid saying that they have other vehicles there at the shop needing more work then mine. Reply to Shop: I'm not mechanically inclined to repair our own vehicles. Especially AC work. Never have or informed y'all that I've attempted to fix it on my own. Unsure if you are confusing me for another customer... The point I'm making is the communication is horrendous, everything mentioned into detail is the truth. If the shop chooses to call their customers liars then so be it, I have nothing to lie about. Just an FYI to your future clients.
gaby g
★★★★★
7 years ago
Very honest and excellent prices. Two weeks ago I had a transmission hose changed and was only charged $10. Excellent attention from the owner towards the client! In my point of view, they have the best prices in Pasadena.
Sariah Cruz
★
☆☆☆☆
2 years ago
Brought my vehicle because the a/c wasn’t working so I brought it here to get fixed. Told me they gave me a new compressor with a years warranty but my ac still wasn’t fixed and my whole vehicle began to break down after I took it to them. I decided to just wait and take it to the dealership service center which I should’ve done in the first place but wanted to give this place the benefit of the doubt & get it fixed efficiently. I took the paperwork of the diagnostics the dealership gave me that clearly stated it was the “new” compressor that was the issue. Since it had a years warranty I thought they would fix it but was told it was my problem because they sold my actual compressor to auto zone and the one they gave me was an older rebuilt one. What really blew me was that I was told “it’s not my problem” when I paid for a service job to be done for them to only leave me worst off then before I got there. Said they would’ve fixed it for me if I brought it the same week but the warranty lasts all year?
Chariesse Smith
★
☆☆☆☆
Edited 3 years ago
I called first and explained what my SUV was doing plus I would get a tune-up. Well $900+ later my is not running whatsoever. Plus when I asked why my brake lights were not fixed at first they said it was a burnt out bulb. How is that possible when my brake lights are on all the time. I went back to let them fix it but this time my husband was with me. It took 3 mechanics to mess with my rear light until the lady in the office went out and said something then suddenly my problem was more than what they could do. Yet as I was going outside one of the mechanics/ office guys took out a sensor and replaced it with either a defective one or moved it. That whole last day was fishy. DO NOT TAKE YER VEHICLE THERE IF YOU EXPECT IT TO BE COMPLETELY FIXED. In regards to your reply. I did not bring it in at 6pm. I dropped my vehicle off about 10 AM because my daughter followed me and took me to work afterwards. My shift started at 11. As for the fuel pump replacement it was done in a real mechanic shop. Then finally you DID NOT tell me to come back the next day. I have no reason to make stuff up and lie. What good would it do for me to make stuff up and lie.
AMRM MERIV
★
☆☆☆☆
3 years ago
I do not recommend this place at all. We took my son's truck because the alarm did not turn on because it deactivated and it took more than a week to tell us that it was a transmission problem and they took it to another workshop without let us know and they changed the transmission which It had never failed before taking it there 2 weeks later they delivered it and the transmission did not work and it did not make changes so we took it back because now it started but it did not run and they took it to an electrician without consulting us when we found out which electrical workshop They had it, we went and the man told us that he changed the computer that had been the problem. My son had to pay more than $1,300 to the electrician to get it out of there, and apart from that, Fernando wanted us to pay for the transmission and we had to pay for it too, even though the transmission didn't It was the problem, the most annoying thing is that if from the first day they had told us that they couldn't fix it and that we should go with an electrician or another mechanical they never asked us if we agreed. At the end, my son lost more than a month and he paid a lot of money for the mistakes of the mechanic, the skinny one from Fernando Mechanic. Do not waste your time or money in this place I give them 1 star
confidential ca
★
☆☆☆☆
10 months ago
Took my moms car to get a new transmission and he put 2 transmissions in it that didnt work and i paid him 1400 and he only gave me back 800 when i took my car back and didnt fix anything i had someone tow it out there shop definitely wouldnt recommend them
Andrew Reyes
★★★★★
3 years ago
I’ve been taking my car here for several months now. Every time I’ve had work done to my car here I never had to wait too long for my car to be fixed. They get the job done with exceptional service. The prices are honest and fair. The mechanics are great. I will be taking my car here for any repairs from now on ,major or minor maintenance, they do it all.
arlene flores
★
☆☆☆☆
9 months ago
don't bring your vehicle here unless you want to make your problems WORSE!! then when you take it back to them to tell them about it they say they can't help and that they are not responsible for it, we should of looked at the reviews before coming here so it was our fault!!
Jesse Mancha
★★★★★
2 years ago
Fernando’s Mechanic shop was outstanding. I took my car in at about 10:00a.m. He called me back about an hour later to let me know what needed work. He was able to get it back to me the same day and at a great price. My car drives like it’s brand new. I highly recommend his shop!
Hector Ramirez
★
☆☆☆☆
6 months ago
Worst experience ever do not come here, they do a half ass job and don’t care about their costumer or their safety on the road, they just want your money and that’s it. They should have never let the son manage this business he is doing an awful job.
Celeste Ramirez
★★★★★
a year ago
My spark plugs went out on me on my way to work. I have no idea what they are or who can fix them. I googled it and Everyone I called was trying to charge me an arm and leg and my 1st born. Found that Auto Zone has a "Preferred" Mechanics on their website and Fernando's was only 4 miles from me. I called and they said to bring them on over for literally half the price everywhere else was charging me. I brought it over and he said give them about 3 hours. In 2 hours they were done and my car has never drove better. Never realized that my sparks had slowing been wearing away and that's why my car had been acting up for MONTHSSS. Thank you so much for being kind and not taking advantage of me just cause I'm a girl!
loflix713
★
☆☆☆☆
10 months ago
Do not take your vehicle here!!! Took my daughters Honda Accord here to get a wheel bearing replaced and they messed up her car!!! Now the wheel shakes and dashboard is lit up like a Christmas tree!!! I took it back to them and they said it had nothing to do with them!!! They take no responsibility for the shitty work they do!!!
Jennifer Gomez
★★★★★
2 months ago
Great communication, employee will call me regarding every change that needed to be done.
Vicente
★★★★★
10 months ago
Fernando know him since he open shop. They do decent work. Also, “Turn Rotors” for you.
Thery Graham
★★★★★
4 months ago
The best mechanic I have ever used, you will not be disappointed or feel taken advantage of after using them.
Erick Camacho
★★★★★
2 months ago
Service time was fair but the price is unbeatable compared to other shops, honest people!
Gabby Gomez
★★★★★
2 months ago
Amazing service at Fernando’s mechanic shop! I recommend it for anyone who needs to fix their vehicle.
Bibi Y
★
☆☆☆☆
4 months ago
Deserves 0 stars, made my cat worst. Then blames my vehicle . Do not recommend at all. Very rude aswell. Dont bring your car here if you dont want to pay overpriced and still not fixed.
Alondra Olguin
★
☆☆☆☆
4 months ago
My mom took her car to get serviced for an oil leak she had. They took 4 days to service it. As soon as my mom leaves she hears a new noise that the car wasn’t making before she dropped it off. She has to take it back that same day. They fixed it okay cool. Next day my mom got a flat and in the spot her car was parked I noticed she left an oil stain. She was skeptical because she just got the car out of the shop. She put a cardborad box under the car when she got home to see if it was continuing to leak oil and what do you know, it’s still leaking oil!! They didn’t fix the leak! I get it’s an older car, she’s not expecting perfection. But for them to have taken so long, charge those prices for a 2001 Camry, and it not be fixed is insane! She took it back today to let them know the issue was not fixed and they needed to look at it. They come out and tell her that it’s a different issue that’s causing the leak! It hasn’t even been a week since she picked up the car and now there’s another issue?! Yeah no, thanks. She will be taking her car elsewhere to actually get fixed.
