About Business
Protech Autocare brings expert Car Repair solutions to the local community in Cincinnati, OH, Cincinnati. From Auto repair shop, Auto air conditioning service, Auto electrical service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Cincinnati, OH appreciate their attention to detail, leading to a consistent 4.7/5 rating from 786 reviewers. By focusing on the specific requirements of the Cincinnati, OH area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Cincinnati, OH and beyond.
Google Reviews
Nicholas Scott
★★★★★
Edited a month ago
They did not do me wrong. I had a quick oil change place try to get me to replace something. I did not trust them so I came to protech. They did testing and informed me that nothing was wrong with that. I did need a few others things though and with how prices have lately been I was surprised how cheap the service was.
The American Hiker 96
★
☆☆☆☆
2 months ago
Purchased my own tires and made a appointment to get them installed. Called 2 days before to confirm appointment since we were leaving on a trip shortly after. Said yes you’re on the schedule. The day before near closing time protech called me asking what tires I wanted to purchase? Confused I told them I bought own quality name brand tires which I confirmed to them 2 times. They said they won’t install customer supplied parts not even a headlight bulb. My guess is they just want a large markup on tires. I’ll say again I confirmed the details 2 times on 2 separate phone calls. They wasted my time leaving me no time to get my tires installed at another shop that communicates better. Protech might be a good shop but they wasted my time and gave me the run around. Will not return.
Athena Shepherd
★★★★★
a month ago
Bought my car from Wyler & only had it serviced there for the first two years Ive had it as they offered free oil changes. After that was up, I brought my car here for the next oil change. They discovered my under engine shield was missing most of the hardware and was just kind of wedged up there. I hadn't hit or run over anything to sustain this damage, suspected mishandling from previous shop. Ive had protech handle the replacement shield, and returned a month later for more work that my car needed. Their pricing aligns with market value and theyre sweet people. I appreciate that they show pictures with the inspection so you know theyre not BSing you with problems that are found.
J L Reser
★★★★★
3 months ago
Inventive solution to find starting problem as a simple FREE FUSE missed by one other repair shop and one estimated repair of $3,600 computer replacement. ONLY CHARGED minimum diagnostic. Waited late for us to pick up car — even though he said he would not. He protected our car until we arrived. GREAT BUSINESS AT ProTech.
Michael Foster
★★★★★
4 months ago
Never in my life have dealt with a shop that are as transparent, professional, and honest as protech. Adam was awesome to work with, called me to keep me updated, was professional and was a joy to work with. Price was extremely reasonable for the work that was done. Our cars won’t go anywhere else and will recommend them to anybody that will listen.. 10 out of 5 stars! Thank you!
L Carter
★★★★★
2 months ago
Cannot believe how good my experience was. Shannon and Lauren were excellent at keeping me in the loop, and the shop correctly diagnosed my truck issue in a fraction of the time it took for another place to get it wrong! So thankful to have my truck back on the road.
Tonia H
★★★★★
2 months ago
I take all of my vehicles to Protech because of their friendly, competent staff and reasonable prices. They are quick and professional. Very pleased with their services.
Vance Phillips
★★★★★
Edited 3 months ago
I had an amazing experience at protech Autocare! I really enjoyed how quickly and efficiently they fixed my wrangler! They are very friendly, and will even transport you back home and pick you up! Also they keep you informed on what's wrong with your vehicle, and how long it will take to fix!
Beth Senft
★★★★★
6 months ago
I brought my car here for second opinion about brakes. I loved how the inspection included photos of the results. Turns out my brakes are fine. I will definitely be returning for all my service needs. I love the honesty displayed here.
Tammy Lewis
★★★★★
5 months ago
What Wonderful service. My daughter’s car broke down. I contacted ProTech hoping to get her car in for service expecting delays as I had been told were ongoing from other automotive repair companies. I was so pleasantly surprised when they said that they could get the car in that day to determine the problem. By the end of that first day, we knew what was wrong and they had a plan for repair the next day. It was repaired and she was on the road again. Everyone was so nice so helpful. Lauren walked us through the process. I can’t say enough about how grateful we are and what an amazing job they did.
Donald Singhoff
★★★★★
6 months ago
I cannot speak to the longevity of the repair as it was completed one day ago. But it seems the AC compressor issue has been fully resolved. We shall see how long it lasts but thankfully the full replacement came with a 3 year / 36k mile warranty. So there is piece of mind from Protech. They are quick to answer, honest about their pricing and findings of vehicle issues, and speak with transparency no matter what. The cost could not have been much lower anywhere else for the same work so you might as well pick Protech to ensure it will be done right with quality components.
Ashley Camacci
★★★★★
6 months ago
By happenstance, I had the great fortune of my insurance company placing my vehicle with ProTech for repairs. Not only did they handle the nuisance of going back and forth with the warranty company, they kept me informed on everything! Top notch, completely trust worthy, knowledgeable, reliable, and just all around awesome people!! We have decided, at Pest Guard Exterminating, to bring all of our fleet vehicles to ProTech now, for general maintenance and repairs, we are that impressed with them. Reviews are important these days, and if I could rate them 10 stars, I most definitely would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Lori Spicer
★★★★★
6 months ago
I was having issues with my car being sluggish and overheating. Protech was able to get my car in the very next day & run diagnostics to find the issues. Adam was awesome and kept me completely informed and explained everything that needed to be done. My car was fixed quickly and is running better than ever! I'll definitely go back to Protech for anything else my car needs and highly recommend them!
Ian Lane
★★★★★
a month ago
Always an exceptional experience. I been a long time customer They have great expertise, excellent customer focus. I'll definitely be back
Rob Grant
★★★★★
a month ago
Shannon and crew went above and beyond to help with our car leaking coolant, a late afternoon, and we live 3 hours away! HIGHLY RECOMMENDED!!
Kyle Smith
★★★★★
6 months ago
These guys were great! They took my service vehicle and worked with our fleet management provider to get my vehicle safe and back on the road. I felt like the turn around time was quick especially for how busy they are.
Earl Griffin
★★★★★
7 months ago
I took my vehicle to Protech for an electrical issue with the car. I dropped it off and to my surprise they offered me a free shuttle ride home to wait for the diagnosis of the issue to be resolved. To my great pleasure and relief the issue was resolved quickly and received a call saying that my vehicle was repaired and they once again offered me a shuttle back to their shop. These good people I found to be trustworthy and honest and above all professionals. If I could give them 10 stars I would. I highly recommend them for any and all vehicle repairs. Earl Griffin
Kirk Schaeffer
★★★★★
8 months ago
I had an oil change scheduled with Protech and included with the service was a thorough multipoint inspection along with pictures. The inspection identified some concerns I needed to address and Protech was quick to notify me with the inspection results. They are very transparent with the customer and the pictures go a long way in supporting what they've found. I like the fact they informed me first and gave me the opportunity to decide what repairs to make. The oil change went smoothly and did not take long at all. The payment process was easy and quick. I would highly recommend Protech to service your vehicle.
Brett Lyons
★★★★★
5 months ago
Great Local Auto shop, everyone super knowledgeable and friendly. Very clean and honest. Shannon went above and beyond for me during my repair.
Troy Gearig
★★★★★
6 months ago
Friendly, knowledgeable staff. They went out of their way to research a good solution for a custom exhaust issue, and fixed it up right. I will be bringing my business here in the future.
