Proven Automotive Performance of Amarillo

Pascual Holguin

★☆☆☆☆

4 years ago

Not professional, changed a whole bunch of stuff on my car and made me spend over a thousand dollars over there with 3 separate tunes cause my car didn’t idle when I got it back and died every time I put it in park, now my car doesn’t shift right at all jerks when changes gears and I had a new engine and transmission!!! Doesn’t know how to tune fords for nothing!!! My car ran better before the tune and it needed it!!

Michael Vallez

★★★★★

a year ago

Steve always takes care of my truck in a timely manner. Does what he says he’s gonna do and doesn’t try to overcharge great guy to do business with.

Ledger Burk (C5 Ledger)

★★★★★

Edited 3 years ago

Seth was super helpful fixed a few issues for me that i had been trying to find the cause to for weeks! got my car running right and for a reasonable price, Definitely taking my car back for future upgrades, guys know what they are doing with corvettes for sure.

Leon Short

★★★★★

5 years ago

Great bunch of guys very knowledgeable. I was broke down from outa town and these guys found the hard to find part for my truck and installed it and had me on the road the same day. That's good service at a respectable price. And these guys are no stranger to horsepower, if your looking for it they can help you find it. They have and in floor dyno so you can actually tune your ride to whatever your needs are.!!! Thanks for helping me get back on the road again! Highly recommended!!!

Bag On

★★★★★

10 months ago

Seth is one of the greatest people to work with. Managed to squeeze dyno time in when I was in a time crunch.

Donovan Sneed

★★★★★

2 years ago

Seth is an amazing guy and his crew was awesome as well!!! I apologize for being so persistent on rushing yall to finish working on my truck haha. Y'all did an excellent job on modifying my baby. I am very pleased with the results and highly appreciative of the outcome. I highly recommend Seth and his technicians to work on anyones vehicle. He's good people, much respect brothuh!!! Thanks again for your time and work ethic!!

Kyle Voss

★★★★★

Edited 7 years ago

As a customer of Proven Automotive Performance I can say with 100% confidence they have been the best experience I have ever had dealing with any kind of maintenance or repairs to my vehicle. I needed to get on the road the very next day and drive 1500 miles. He installed a newly build transmission as well as tuned it up so it was road ready! I haven’t had any problems with it what so ever and it has ran better than it ever has before! Seth and the team at PAP are one big family and they were honest and upfront with me from the get go on the time that was needed to make the repairs as well as cost. I give them my highest recommendation for Auto Shops in the the Amarillo Area.

Dennis B

★★★★★

11 months ago

I was on my way through with a heavy load. And these guys jumped right on the problem and fixed my sensor issues a Saturday. I appreciate it very much. I safely finished my 6 hour trip.

Kathy Malone

★☆☆☆☆

a year ago

Need to come to a complete stop on using this company for any repairs on your vehicle. You take a chance of dropping off a perfect running car that you may want up grades to. They will loose or brake the original parts  and even damage the new upgrade part which will cause them to delay being able to put the car back together or even try upsell you new products to justify the damage they caused on you and in turn blame you for their own stupidity. They will stall all communications with you and excuse is they don't have the time or its your fault for any parts that they took upon themselves altering and never informed you of the acts of negligence. When you try to communicate the issues; they proceed to keep insulting your intelligence and even start threatening you if you speak of these issues publicly they will come after you. You will be charged for 75% work for labor when the work was 25% of labor. No actual charge noted on invoice for the hours of labor performed by rate per hour to justify the cost of labor. You then are forced to trust their word when they broke that trust with the upsell process. Failure to not pay for it could cause you a mechanical lien against an inoperable vehicle that was in running mint condition when you trusted them to do the work. You will have 30 days to pay/claim your inoperable vehicle before they could sale it and they could keep the huge profits from the sale. Maybe this is the new lazy way of conducting business for them  as the amount of possible inoperable vehicles sitting on the business property is huge they are practically stacked against each other rows and rows of high end; antique vehicles all lined up possibly not in running condition. This is all that I have witnessed with Seth and his employees and saddest part is even his father had to be used to go after a woman who tried to communicate the poor customer service that had took place with the business.

Zoe Blavier

★☆☆☆☆

Edited 2 years ago

I originally loved my service, but now I am revoking my 5 stars because of what just happened. I took my car in two days ago to get a hose replaced. They fixed it. Awesome. Not even 24 hours later, my check engine light comes on and my car is sputtering horribly. Mind you. I have NEVER had issues with my engine before I brought my car there. I gave them a call and asked if they might've accidentally damaged anything. This dude immediately raises his voice and tells me to not accuse them of anything, etc. I was not accusing ANYONE of ANYTHING. I simply asked a question. I wasn't even rude about it either!! I will never take my vehicle back here.

Sam Tennyson

★☆☆☆☆

Edited a year ago

I am writing to express my frustration and disappointment with the level of service and communication I have received at Proven Performance regarding my truck, which I dropped off on July 11th for a fuel pump installation and a dyno tune. From the beginning, I was assured by Seth that the job would be straightforward and that there would be no issues. However, the service quickly became a series of unfulfilled promises and poor communication. Three weeks passed without any update, and when I reached out, Seth informed me he would be working on it soon and that he had already put a street tune on the truck. I accepted this, but another two weeks went by with no further communication. As time passed, I continued to follow up via text and visits, but Seth was either unresponsive or provided vague updates, promising that the work would be done in the coming weeks. This cycle of unreturned messages and unfulfilled commitments continued for over three months. Finally, after four months of waiting, I called to inquire about the status of the truck. Seth explained that parts had been ordered but that the truck would not be worked on until they arrived. However, when I asked for a clear timeline, Seth avoided providing one. At this point, I informed Seth that I needed to pick up my truck. When I arrived at the shop to retrieve it, Seth seemed unaware of my request and claimed the truck didn't run, despite the fact that I had driven it there initially. He further stated that he had not had a chance to work on it, which contradicted earlier communications. I have used your shop in the past without such issues, and this experience has been both frustrating and disappointing. The lack of communication and follow-through is unacceptable, and I feel misled throughout this entire process. After getting the truck back home and digging into the fuel issue. Seth lied even more. Seth told me the fuel pump relay had burned up, Seth would have to put a Hotwire kit on the truck. Seth also stated the fuel pump went bad. After plugging all the fuel lines and connectors back in (because Seth left everything unplugged) the truck started (after I had to charge the battery because the truck sat at Seth shop for 4 months). Further inspection, the truck already had a Hotwire kit. I’m at a loss of words. If you aren’t family or friends of Seth’s… I would definitely take your vehicle somewhere else. (Even as a family member or friend I would be hesitant to take my vehicle to proven performance) I received nothing but lies from Seth.

S M

★☆☆☆☆

a year ago

This place has gone downhill. They used to do good work. Seth has done a clutch and a rear end job on my mustang that was great. No complaints. A few years later I come back again for a header install. Seth says give him 2 or 3 days i give him that. No call so i call him he tells me the headers do not fit he said he even tried grinding out the bolt holes. He says he is contact with the supplier waiting for a reply. Week after week go by he never gives me call. At the same time I was in contact with the distributor and all they wanted was photos of the fit under the car so I could get a refund or a new set. Seth for whatever reason could not send me the photos. After weeks and weeks of incompetence from this business I decided to just get my car towed. When I get there I'm calm I pay for his labor and stand waiting for the tow truck to pick up my car. Seth instead of going about his business chooses to instigate a verbal argument with me saying I ordered the wrong headers and he's too busy. The headers may have been faulty I don't know, I or the distributor still have no proof because he refused to send photos and he grinded out the bolt holes on the header so I cant return them because they have been modified. Absolute incompetence from this business. BEWARE

Milk C

★★★★★

5 months ago

Was passing through on a roadtrip when we hit a box that flew off someone's truck, knocking the plastic under panel loose. It took no time at all to fix and was free of charge too

minnie skovbo

★☆☆☆☆

a year ago

We took our Corvette there and they had it for about 9 months. It went first for changing hoses to motor. Yes he do good work but it took a marathon to get it back. Times keep changing over and over. I was about to call a wrecker to go get it. I will never take ANYTHING to them again. I still wish him well but they will NEVER be for us again and we have a 70 roadrunner and Challenger

Emrakul Theaeonstorn (Bunker Spreckels)

★★★★★

10 months ago

Seth does what George and Boost Performance cannot… Make an old truck fast! A failed lifter broke off a piece of the block and he even had it machined out. This shop is on the level of a Richard Childress Racing or a Hendrick Motorsports 100% worth it!

Wendy Garcia

★☆☆☆☆

4 months ago

Do not take your car here. There is better places I promise you that!! If you love your car and care about it you won’t bring it here. We picked up our car from here 9 months ago and we are over -5,000 in repairs that they caused.

Hannah Wooten (Wowee)

★★★★★

5 months ago

Me and my partner were on a road trip when we hit some debris. In my panic we drove to Proven Automotive Performance. The owner was really nice and understanding. Fixed the plastic panel under my car and got us back on the road quickly.