About Business
Quality Body Shop brings expert Car Repair solutions to the local community in Akron, OH, Akron. From Auto body shop, Auto dent removal service, Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Akron, OH appreciate their attention to detail, leading to a consistent 4.5/5 rating from 156 reviewers. By focusing on the specific requirements of the Akron, OH area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Akron, OH and beyond.
Google Reviews
Zenaida Garcia
★★★★★
6 months ago
Their name speaks for themselves, quality. Not only with the work but their people too. Shout out to George Gard for a fantastic job. He not only assisted me with dealing with the insurance but also took the time to explain things i do not understand. I highly recommend this shop. Thank you all for a great job.
Ashley
★
☆☆☆☆
5 months ago
My car was delayed repeatedly due to “no technician “ with no communication, no rental car offered and when it was finally returned, it had not even been cleaned, scratches on hood and door and they weren’t going to go over my car with me. This falls far short of the professionalism and service I expected. Go elsewhere NOT HERE
Rhonda McGuire
★★★★★
4 months ago
My experience with Quality Body Shop was beyond excellent. Their staff are knowledgeable and they did an wonderful job repairing the damage to my vehicle. I would highly recommend Quality Body Shop.
Kim Miller
★★★★★
6 months ago
Quality Body Shop is really an exceptional business! I was referred to them by Cascade Audi for a very small issue caused by being hit by a golf ball. David took care of the problem right away! I will definitely return to them if I ever need additional assistance! Truly great customer service! Thank you all!
Steve Pinkerton
★★★★★
a month ago
Quality auto body has always done a great job on my vehicles. I have been using them for about 12 years.
Jared
★★
☆☆☆
3 months ago
The initial completion estimate was early to mid November. That was pushed to late November because more parts were needed. It was then delayed again to December 2, and a third time to December 4, with staff still unsure if it would be finished that morning. This pattern of shifting dates and poor scheduling felt very unprofessional. When I arrived on December 4, no one offered a walk-around of the vehicle with me. Before leaving, I noticed new dents and scratches on the driver side door and rocker panel that were not present before the repair. If the shop missed damage that clearly occurred during the repair process, it makes me question the quality and thoroughness of the work performed on the parts I can't see. I am extremely dissatisfied and will not trust your shop with my vehicle in the future.
Rebecca Gray
★★★★★
6 months ago
I have taken my car to Quality Body for any and all repair issues since I got my license 35 years ago. They always do a perfect job and the car is always cleaned when I pick it up. Dave is amazing. Highly recommend them for any repair services.
Malla Company
★★★★
☆
4 months ago
Great experience getting body work done on my Tesla. The repair looks clean, the paint matches well, and the customer service was smooth. Very happy with the results.
Owl The great
★★★★★
4 months ago
David was amazing there, he was super professional and straight to the point while being polite. Got it done super fast and offered to even do things with insurance on my behalf. One area of opportunity would be the phones to call in, I tried to call 2-3 times and no one would pick up. But they did soon after send links to show progress in the repair. I may have just revived mine later in accident.
Matt
★★★★★
5 months ago
Awesome experience all around. Got a lot of work done on my Tesla model 3. The staff is very friendly and communicate well. My car had a ton of damage to it and now it looks brand new again. No issues, paint looks amazing, and car is running perfectly. If you need work done on a Tesla this is the place!
jamie porter
★
☆☆☆☆
4 months ago
Very dissatisfied with Quality of work! Picked up vehicle and tires were low and one was flat. Missing bolts and missing clips for fender. Adhesive on my brand new grill and my Horn was disconnected and just hanging. Definitely don’t recommend
Michael W
★★★★★
4 months ago
Great service! They did a fantastic job on my car. The staff is amazing. George is very professional and Jasmine is amazing! I may crash my car just so I have an excuse to go back. Jasmine you have my number in your computer:)
Mitch Pera
★★★★★
2 weeks ago
These folks took two damaged plates on my Chrysler 300c and you'd never know someone had hit me! Perfect courtesy and service from my phone call to completion of the repair.
Michael Rogers
★★★★★
4 months ago
They did a great job. The car looks brand new and they took care of everything. 10/10.
Lauren D
★★★★★
a year ago
Hit a piece of a large semi truck tire on the interstate at 70 mph and damaged my front bumper and fender pretty good. I lived in Akron just about my whole life and had no clue about this place until my insurance suggested it as one close to my home. From start to finish it was a great experience, which is weird to say because you obviously don't want this stuff to happen to your car in the first place, but they made everything very simple and straightforward. Jasmine at the front was very helpful and friendly. Nicole was excellent as well. My car was there for 4 days and got a new bumper, which they painted (pearl white), and they fixed my fender. The paint job looks amazing and I am really happy that they fixed up my car so well. They also cleaned the interior and exterior as well before I picked it up. The communication was excellent too. I got regular updates via text about my car. Though I did get an initial check from my insurance company based on their estimate, it ended up being more than the insurance estimated, and they dealt with getting the remaining payment from them, making it even easier. All in all, I hope to never have to be back here, but if I ever get into another accident, I won't hesitate to bring my vehicle here again.
vanessa larocca
★★★★★
a month ago
We recently took our car here for a repair, and had a great experience. Everyone is so nice! They had our car back to us in a timely manner and made sure to thoroughly explain everything they were doing with it. Great service!
Julie Reed
★★★★★
a month ago
I have brought our cars here for years. The service and body work is always exceptional. They do a great job keeping you up to date on the status of your repair as well as the detail they put into your vehicle when you pick it up. GREAT SERVICE!
Jessica Nader
★★★★★
2 months ago
I have been going to Quality Body Shop for about 14 years. I drive a ton for work and I am not a great driver. So I am there at least once a year. Every time the staff is super friendly and always willing to help. Everyone is always willing to go above and beyond. The quality of work is unmatchable. I appreciate that it is a family owned business. I am pleased every time I leave and always refer to anyone I know.
Jimmy L
★★★★★
Edited a month ago
I had my Tesla repaired at Quality Body Shop after an accident, and overall the experience was excellent. The repair work was done professionally, the quality met Tesla standards, and the car was returned in great condition. The staff was knowledgeable, and they worked smoothly with my insurance to get everything handled correctly. The only area for improvement is communication by phone — at times it was a little difficult to reach the right person. That said, once connected, everyone I spoke with was helpful and responsive. I would definitely recommend Quality Body Shop, especially for Tesla repairs, and would use them again if needed.
Allen Richardson
★★★★★
a month ago
Excellent experience overall. Detailed explanation of the necessary work needed and a very reasonable timeline for completion set expectations. The work was actually completed 2 days early and to an "as new" standard. I will definitely recommend them to anyone needing auto body work done as well as I, personally, will not hesitate to return to them for any work I need done in the future. Thank you!
