Quick lane Auto Center

John Winc

★★★★★

4 months ago

They replaced airbag that was recalled

Care Bear

★★☆☆☆

6 years ago

Went to get an airbag replaced due to recall, my airbag light has been on ever since. I've called numerous times requesting to speak to someone and nobody has called me back.

Corinne Way

★★★★★

a month ago

Friendly and fast service!

Michelle Konop

★★★★☆

3 months ago

Never got a call when the truck was done

Jenny Bomber

★★★★★

a month ago

Quick, professional, helpful and good communication

David “Davinci” Gundt One

★★★★★

7 years ago

Service was scheduled quickly and completed a bit ahead if the estimated time. They have a nice lounge if you want to wait for your vehicle while it's being serviced. Work was well done and the team is friendly.

Javier C

★★★★★

5 months ago

They got me in right away and only took 1/2 like they promised.

Rebecca Brost

★★★★★

a year ago

Fast and very friendly and hands on service while I was experiencing an emergency with my vehicle. I was far away from home and they were luckily able to get me in for service asap and had me taken care of and back on the road very quickly.

Mark Peters

★★★★★

a year ago

I’ve been a customer of Broadway/Bergstrom for 35+ yrs. Always have had great dealings with the sales and service personnel. Any disagreements are always handled professionally and fairly. Looking forward to many more years being a satisfied customer! Shout out to Joe Rose! Great salesman!

Brian

★★★★★

5 months ago

The people were very friendly and helpful. I was able to get in and out in only 30 minutes.

jon may

★☆☆☆☆

a year ago

Had to make three trips to get work done. Oil change, requested def fill up and noticed fuel filter and def were not addressed. Went back and was told had to make another appointment as regular techs can't do fuel filter which doesn't make sense to me. Made an appointment for a couple days later and was told a 45 min job. 2 1/2 hours later it was done. Had to ask what the delay was and was told the tech took a lunch break during my appointment that was scheduled. Not one did the sales person apologize for the delay and inconvenience. Poor service to say the least

Julie Klika

★★★★★

a year ago

Engine light came on suddenly. Was able to leave message on voice mail for Warren that I wanted to bring my car over on lunch hour if they could see what was wrong, and when it could be fixed. Warren got back to me almost immediately with a plan that worked out. When I brought my car in, they were able to look at it right away, and actually repair the problem all at same time so that I could drive it back to work; all w/in 1 hour. Great service. Grateful for all involved!

Lorie Horkman

★★★★★

8 months ago

My oil change and tire rotation went very smoothly and the customer service was great. I was back in my nice washed car very quickly. I appreciate everyone’s courteous and thoughtful service.

Sarah Prout

★★★★★

5 months ago

It was such a great experience from the moment I arrived. I actually texted my boyfriend to say it felt like the business lounge at the airport. Friendly staff, great coffee while you wait, and super fast service.

John Crabbe

★★★★★

a month ago

Had vehicle come in because wouldn't start in cold and had jump started but check engine light remained on. Got in before my appointment time and no issue getting in. I asked about a TSB I saw for directional indicating left after turning right and that was fixed. Informed of a minor coolant leak and parts ordered to fix (another issue I saw other customers having via social media) so if that was fixed then, this would've gone that much better but have to wait for parts. Battery was replaced after other battery failed a test. All was still under warranty so no hit to the wallet. I was kept updated by service advisor on what was found and estimated time. So overall great experience, so long as I get a call as soon as coolant parts are in.

Dano Mtz

★★★★★

a month ago

Made an appointment using my chevy app, very easy, checked in on time, everything went well. I was well informed about what was gonna happen. And how long it was gonna take. My truck was done and ready before estimated time and everything was good. Ill be back definitely

Pamela

★★★★★

a month ago

Welcomed immediately and walked over to our service advisor, Tate. She was knowledgeable and very nice. The service waiting area is comfortable, as well and the wait time was reasonable. Cannot wait patiently enough, however, for the part to fix my back up camera BUT the team was amazing! Thank you Bergstrom for your service post purchasing a vehicle.