About Business
For professional Car Repair care in Norman, OK, Norman, look no further than R & J Complete Auto Care Inc.. Their team excels at delivering top-tier results for Auto repair shop, Auto air conditioning service, Auto tune up service and related Car Repair needs. Their customer-centric approach has earned them a 4.7/5 rating based on 166 pieces of feedback. They have become an integral part of the Norman, OK community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Norman, R & J Complete Auto Care Inc. is ready to assist with your next project or repair.
Google Reviews
Norman Hammon
★★★★★
Edited 2 years ago
I returned to R&J, after some years away, with a special-need, two major oil leaks, which I knew would be a major, major repair. First off, R&J outlined a more comprehensive repair than the others from whom we sought estimated, and at a slightly lower estimate. Not only did they repair our car in record time, they saved us money off the original estimate when they found one of the repairs was unnecessary. They then diagnosed a second problem and fixed it. All of this for less than the original estimate. Highly, highly recommend R&J complete Auto Repair. They are honest, comprehensive and great to deal with
Chris Heath
★★★★★
a year ago
So far so good, going back for service on Tuesday for ac repair. Came in for scheduled AC fix and got a good overall analysis of maintenance needed, got oil and brakes done and everything at a fair price with no BS Upsell like the big chains love to do. Unforeseen part needs coming from Dallas is the only cause for delay, and they got me scheduled asap, first day open after holiday. Very satisfied and have already recommended to my gearhead friend.
Trae Thornton
★★★★★
3 years ago
This is hands down THE BEST SHOP AROUND. There were multiple times I had a good talk with Jeff on the phone, they were honest and knew exactly what they were talking about without making me feel as though I didn’t know about my vehicle though. There were multiple times they could have recommended something to be replaced like some other shops might have or could have, but they were honest and said that part still had good life left in it. They replaced exactly the right parts that truly needed replaced, all for a good fair wage (which I thought was very affordable), and they did it all while keeping great communication. Very kind, great people to work with all around. I will always use this shop and I will recommend this shop to everyone I know. Thank you for taking great care of my vehicle!
Brian Trevino
★★★★★
2 years ago
Incredible customer service and I am EXTREMELY happy with how much better my car drives. R&J's was able to diagnose and fix all the issues that I had with my car, very quickly! I highly recommend getting your car serviced here, if you are wanting your car to run the Best it has ever run before. Thank you gentlemen for such an incredible first service. I'm looking forward to returning once my vehicle needs it.
Bill Conway
★★★★★
4 months ago
Always take my vehicle to R&J. Very knowledgeable and straight forward.
Raymond Bell
★★★★★
10 months ago
Great Service!!! I been looking for a car repair shop for years. A place where I can go and trust the mechanic fixing my car, right. I believe I have found that repair shop. I took my grandson’s suv in for repairs and it was done on time and completed. Thanks again for great service!!!
Steve Ricks
★★★★★
a year ago
Very thorough with initial diagnosis and evaluation of my vehicle. Provided an accurate and detailed explanation of problems found along with recommended corrective actions. The up front cost estimate was very accurate. I would highly recommend for auto servicing and repair.
Maria Loving
★★★★★
9 months ago
He a very professional, I've been here twice now. He did a great job both times and was very fast to get me in and out. He did a wiring job on my car that 2 other shops in norman wouldn't even try to do. I guess just too much of a Hassel for them, but anywho he fixed it and it hasn't gave me any problems sense. Thank you Jeff for everything.
DM Wilson
★★★★★
Edited a year ago
Honest, fair pricing and extremely knowledgeable. They're the good guys that are hard to find these days. As a full time Lyft driver I have to my car in tip top shape. Jeff and Billy ensure that my car is safe and sound. I feel they take care if me as if I was one of the family! I refer all my passengers to R&J!
Braden Bussey
★★★★★
a month ago
They did a great job, and were super helpful. Went above and beyond in my opinion.
Lanah Khanakah-Hinsdale
★★★★★
7 months ago
I was getting overcharged at the dealership and was getting recommended services I did not actually need. They actually looked at the car and tested its components before recommending service. The mechanics were all very helpful and patient with me. They also explained the purpose of the different components of the car when I was unsure and treated me and my vehicle with respect. I plan on making this my main mechanic from now on.
Bob Thompson
★★★★★
Edited 8 months ago
Excellent work. Excellent customer service. Best shop ever! Jeff does a great job of keeping Midway Deli's little fleet rolling!
Chelsea Childs
★★★★★
8 months ago
Jeff has been taking care of my 2008 Kia (200K+ miles on it) for well over a decade now. He runs an honest shop with fair pricing, great communication, and excellent results. He explains issues and solutions in terms you'll understand and always has your best interest (even if that means referring you elsewhere for specific things or giving pros/cons of non-essential repairs). He has always been a respectful professional, and I will always trust him with my car. I could not thank him enough for keeping my old clunker up and running all these years.
Alysa Roland
★★★★★
6 months ago
I have had to take my old Honda here several times and highly recommend R&J. It is easy to schedule appointments, nice interactions, reasonable prices and great service work. My car is also returned the same day for minor work
Jerry Kincannon
★★★★★
4 months ago
The electrical problem was diagnosed and repaired I believe in a very timely manner. Everything went as planned with no problems. Jeff and his mechanic was great.
C Plowman
★★★★★
a month ago
I have always received great service and quality work from R&J automotive. This visit was no different. I highly recommend this business for automotive repair!
John Galvan
★★★★★
7 months ago
The team here at R&J always does a great job. I trust my vehicle to come here rather than the dealership. I’ve brought multiple vehicles throughout the years and Jeff has always been awesome at explaining the cost and fix.
Blankinship Kevin
★★★★★
3 weeks ago
Thank you for your excellent service done on my SUV yesterday! Not only you guys are the best service on my list, but also honest. Glad I found you and a place that I can trust to take my cars without ripping me off as others Co. around Norman. Also I will recommend you guys to my neighbors and friends.
Danny Littlejohn
★★★★★
a month ago
I scheduled an appointment for an alignment, tire balance and a good look over before a long road trip planned for next month. They were able to get me in the shop quickly and did a thorough look over and did the other work that I wanted done. The price was very reasonable and they got my car in and out in one day! I highly recommend this business for your automotive needs.
Ken Bangs
★★★★★
a month ago
If I could give Jeff and the team at R & J more than five stars, I would. My daughter is away at OU with a 2015 Jeep Wrangler that—as Jeep owners know—always seems to have an issue. When a local shop told us the repair was too complex for them, they referred us to R & J. From the very first call, Jeff put my mind at ease. He truly knows his craft and communicates the 'whole picture' clearly, which I appreciated being miles away in Dallas. Most importantly, my daughter felt safe and respected. She told me, 'He feels like a dad.' The repairs were finished exactly when he said they would be, for the price quoted. Thank you, Jeff, for taking such great care of my daughter and her Jeep! We can’t recommend this shop enough.
