About Business
R & S Automotive, Inc. brings expert Car Repair solutions to the local community in Independence, MO, Independence. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Independence, MO appreciate their attention to detail, leading to a consistent 4.7/5 rating from 346 reviewers. By focusing on the specific requirements of the Independence, MO area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Independence, MO and beyond.
Google Reviews
Nancy J

★★★★★
10 months ago
I have been coming up here to these guys for 10 plus years to have work done, and they really are the best and know what they're doing. I've had a couple of pretty old cars and yeah, didn't know how to do this or that but they always do, and so I will keep going back!
Shaun Tyler

★★★★
☆
8 months ago
Cool shop, clean very helpful staff. I was in and out quickly. Definitely taking my truck or bike back to R and S
Blaine Hines

★★★★★
9 months ago
They get my inspections done quick. They are professional. Haven't had major work done yet but when I do need it I will not hesitate to bring my vehicles to them.
sierra gulley

★★★★
☆
a year ago
Works was done thoroughly with a great price. The office staff and mechanics are great with customer service. The reason for 4 stars is I had an appointment day, and they were filled to the max with work because they are so good. I got my car back the after.
Suzanne Manu

★
☆☆☆☆
8 months ago
I've been referred, hear great things, but complete disregard for customer's time. Had me come back twice. Then had me drop off my car with zero time to fix it. I waited 2 weeks for the drop off and then not only did they not look at it.....told me not taking apps and call back in 2wks and hung up. WHILE IN POSSESSION OF MY CAR AND KEYS. I really hoped to acquire their services because they are so busy. But GUESS WHAT R&S.....so are we. This is an addition via the edit option....in response to owner lies. We were NOT asked to leave it over night. We were told to call back on the 28th for an appt WHILE YOU HAD THE CAR!! In addition I stated verbally as well as on the paper given to me, to write details regarding the repair, to disregard any frame issues found. Because we were aware of them and have an appointment where i paid $800 in full up front at Leroys frame shop the following day. We couldn't leave it overnight. It is one thing to poorly manage your appointments but an entirely different thing to reply to my review calling me a liar. Horrible
Renée Asuncion

★★★★★
5 months ago
Went to R&S on the recommendation of my brother and received fast, friendly, and efficient service! Highly recommend.
Sheree Barker

★★★★★
6 months ago
Went there for a vehicle inspection. Was third in line Just super wow fast. In less than 7 minutes was was on my way. Will definitely be back.
Ron Davis

★★★★★
a month ago
Busy shop because they’re a bunch of honest humans. I send my family there.
Ashley Bernard

★★★★★
11 months ago
Absolutely amazing experience with R&S Automotive! Joe and his team went above and beyond from start to finish. They were incredibly trustworthy, honest, and took the time to walk me through the entire process. Joe worked with me to make sure I got the repairs I needed at a price that was fair and reasonable—no pressure, no surprises. It's so rare to find an auto body shop that feels this genuine and dependable. I can't thank them enough and will absolutely be coming back for any future work. Highly recommend R&S Automotive!
Mrs M

★★★★★
8 months ago
They got me in & out super fast! Very friendly & trustworthy! My brother highly recommended this shop & referred me here. I will definitely be back for any future automotive needs. Thank you!
Harmony Bridner

★★★★★
9 months ago
Truly fabulous experience! I called numerous places trying to get an inspection done and most were scheduled 2 weeks out. I was referred to R&S. They take walk-ins and I was literally in and out in 20 minutes. Just awesome!!
Dylan Devera

★★★★★
5 months ago
Needed motor vehicle inspection, got me right in and right out. Great service! Would recommend!
Jair Johnson

★★★★★
5 months ago
Great customer service and always does great maintenance on my car and oil changes to. Definitely recommend this place.
Amanda Bennett

★★★★★
2 months ago
Very reputable place. My inspections are walk in and I never have to wait long.
Darion Mcvey

★★★★★
7 months ago
10/10 good experience! As a female Iv encountered places like this to try to take advantage and say you need services you don’t. These people here were very helpful and kept it honest. My son got a hot wheel from one of the mechanics and now he has asked if we can go back tomorrow and the next day lol! Thank you for stress free and friendly service!!
Jeremy Hill

★★★★★
7 months ago
I have been going to R&S Auto for over 20 years. Not only do they do exceptional work, they stand behind the work they do which is something that is not common in the auto repair profession. I highly recommend this excellent shop for just about any kind of automotive repair. Thank you Joe for everything you've done for myself and others I've sent to you over the years. I truly appreciate your professionalism.
Nichole Ravenscroft

★★★★★
4 months ago
The only place I will go to get inspections done, or work on my car. Staff is amazing, wait time is always short, owner is honest and open. Seriously can’t find a better place!
Christy Cullen

★★★★★
3 months ago
As a woman sometimes these places are intimidating and a pain in the butt. The gentleman that helped me was VERY nice and didn’t treat me like I’m an idiot because I have boobs lmao! I was in and out in a very reasonable time and service was amazing!!!
Chase Leslie

★
☆☆☆☆
5 months ago
Was not happy with the experience. They did my inspection quick which was nice. They didn't communicate how long it would take for the repairs or when the vehicle would be done. I was told only tie rods needed done. No one let me know the boots were permanently defective, no one let me know the sway bar bracket was broken and 100% safe to not drive. I spent 400 on tie rods to get my car licensed only to find out it needs another 3,000 to get those fixed which is needed to drive the car safely. My tire also had a nail in it after I picked it up and my rear view mirror is broken off. Not very customer service friendly and definitely lacked communication skills.
Melissa Marie

★★
☆☆☆
2 months ago
Went to get a state safety inspection. The service recieved was less then desirable. Was told there were two people in line infront of me and it would be a twenty minute wait. This was fine and decided to wait in the lobby while it was being done. A full hour later I started to wonder what was going on, so I asked what the deal was. The guy at the counter told me that the car was done and had been for awhile. They knew I stayed to wait and didn't feel the need to tell me it was done. When I questioned why he brushed it off and acted like they were so busy they just forgot. "We've done about 40 of them today so we forgot" were his exact words. Busy or not you're running a business and it's your job to tell people when their vehicle is done so they don't spend forty plus minutes sitting there for absolutely no reason. Terrible service. Waste of time