Ray's Auto (NAPA AutoCare Center)

Peter Szlivics

★★★★★

7 months ago

I'm a car enthusiast who values shops that care about the cars they work on, Ray's shared this passion with me. They were transparent, honest, and fast. They worked around my schedule to get me the best service possible. Special thanks to Greg for his amazing customer service. This is now my go-to shop in Binghamton!

Anthony Everlin

★★☆☆☆

3 months ago

Time and again I've heard from older ladies . Repairs were temp at best fixed and broke down ..again fixed and down again costly . Even tho a newer car .. fluke??? Probably.. I've had good luck with them so far ..

kevin scott

★★★★★

5 months ago

Ray and Greg, are great people, they take very good of my car's needs. Quickly, well done with the best parts available NAPA.. Thanks Kevin ..

Jessica Raminger

★★★★★

6 months ago

Great customer service!! They kept me updated with everything. Explained every detail and pricing. Super happy with all the work they did on my Tahoe.

Corey Joseph

★★★★★

11 months ago

Difficult to find mechanics that are trustworthy, and after many months of searching, I've found my mechanic here in Binghamton. After a bad experience at a few "quick turnaround" shops, Ray's took care of me better than anyone else around the area. Not only did they replace the bulb I needed, they fixed the seal around the compartment that was broken by the previous shop. Didn't even have to ask, they just did it, without charging me an arm and a leg either! Walked out with a quote on a future service, as well. Thanks for taking care of me and treating me as an equal.

Justin Weberg

★★★★★

2 years ago

I couldn't be more impressed with Ray and his staff. My car broke down as I was passing through the area. Ray was there within about 10 minutes of my call. While it is a busy shop, they quickly fit me in -- started working on my car almost immediately -- and diagnosed an electrical issue that two other mechanics overlooked. While it took several hours of working (off and on because of the demands of the shop), Ray graciously charged me a conservative estimate of the time that he took on it, and had me on my way later that day. Greg and Jay were most pleasant and accommodating as I sat in their office, and even allowed me to eat of the pizza that they purchased for lunch. Although I attempted to pay for my portion, I found my money in the cupholder of my car once it was ready. To top it off, after Greg found out that I am a Christian, he escorted me out to my finished car and prayed for me before I departed. It was an unbelievable experience and way beyond good customer service. For what it is worth, while sitting in the office, they received a call from a young man who had been quoted $3,500 worth of work needing to be done (rack and pinion, and struts -- if I recall correctly) by another company in town. They fit him in (same day) and discovered that he only needed a fraction of the work done. Greg and the mechanic did not throw the other company under the bus as he gave the summary of their findings, and did not pressure the young man to use them. In fact, Greg encouraged him to think about it, research or ask someone he trusts about it, and give them a call if he would like for them to do the work. Again, I was impressed by their honesty and integrity. I would recommend Ray and his staff to absolutely anyone! If I didn't live seven hours away, I'd use them for all of my work!

Aaron Gorski

★★★★☆

Edited a year ago

Our first time here, came for a NY state inspection on the wife's car. Everyone was super friendly and even other customers seemed pleasant, both in attitude and with the service they were receiving. I'll definitely be bringing my car here when I need my inspection as well. The only reason I don't see it 5 stars is the parking is chaotic to say the least. Might have been just the time we got there (inspection was scheduled for noon) or just a coincidence. I heard something about there is a secondary parking lot but other than overhearing that conversation I know nothing about it. Very happy with the service we received, I recommend bringing your vehicle here, though possibly ask about parking when making the appointment.

Maureen Vu

★★★★★

2 years ago

I drove up to Binghamton from Long Island and my car had an issue two blocks away from my hotel… luckily after a 4 1/2 hour drive I made it to the hotel parking lot which happened to be across the street from Ray’s. First thing the next morning I called, and they were super pleasant, accommodating, and incredibly helpful right from the start. Greg and the staff were dedicated to getting my car back in driving condition so I could make it home that night. I am grateful for their expertise, as well as their kindness!

Paul Button

★★★★★

Edited 2 years ago

I had a good experience here. I've only been here one time, but they absolutely fixed everything that was necessary and helped me pass my inspection. They even gave me a discount when asked. It was very helpful as I was tight on cash. Always ask for a discount at shops fyi!! Couldn't do the work myself as it had to be towed among other factors. It seems they marked up the price on certain parts, but it is to be expected. They have to profit off the time and effort put in to acquiring the parts so please keep that in mind. 100% will recommend them.

Roisin Daly

★★★★★

2 years ago

I highly recommend this place, they are honest, fair, fast and do excellent work. By far the best mechanic I have ever been to. I have brought my car here several times over the past few weeks, and most recently my car was not going into park. They were able to take me the next day despite already looking pretty busy and it was done in a matter of hours

Greg Avanesov

★★★★★

2 years ago

Great place! Very understanding, polite. Reasonable prices. I believe they care about their reputation and work with integrity and professionalism. Very good experience here. Very helpful. Did not promise me same day service, but accomplished it the same day! Highly recommend for those who require quality of auto service!

Sasha Gozan-Keck

★★★★★

a year ago

They are so helpful and nice. I got my windshield wiper fixed but then it broke again and they re-fixed it very quickly for free

David Romeo

★☆☆☆☆

11 months ago

Told me my Scion was in great shape it not took back to Cortland brakes bad and windshield cracked want know what did during there pre inspection not much.Then soaked my brother 511 dollars for what.

Matt Hrusrcky

★★★★★

5 years ago

I have nothing but great things to say about Ray’s Auto. I have been utilizing the services provided for about 2 years now. Oil Changes, Inspections, Heat Shield tightening, etc. I have told my peers and colleagues about the great service and they all will be heading in this direction to have their vehicles serviced. Keep up the amazing work and thank you for always having positive energy when visiting.

Chris Michaelson

★★★★★

5 years ago

I have had emergency and routine work done at Ray's and every time I have been very impressed with the courtesy, honesty and professionalism they show. Even in these uncertain times, they came through for me with no problem. I would recommend to everyone!

Jason LaPorte

★★★★★

6 years ago

Ray’s has been amazing! They saved us a ton making recommendations for what to fix now, what has some more life left in it, and sometimes performing repairs instead of always just replacing parts! Additionally, we broke down while out of town and Ray took the time to make sure we were safe and talk us through the situation including helping us get to a mechanic and back on the road ASAP. We could not be more pleased with the service we have received so far! Referred by a friend and we will definitely be making referrals ourselves!

Tiger Boss

★★★★★

7 years ago

I am eternally grateful to the fine gentleman at Ray’s Auto. My car broke down on the highway and they towed me to safety in no time at all. They then fixed my car first thing in the morning so I could be on my way. They are great guys running a great auto place. I highly recommend ditching any of the commercial auto shops out there and going strictly to this trustworthy place. You will quickly see a difference.