Richard's Diesel & Auto Repair Inc.

Connie Chipps

★★★★★

Edited 5 years ago

I would never take my vehicles any where else! Richard and Craig treat you like family and are great and very reasonable.

Charles Verschelden

★★★★★

6 years ago

Excellent service! Enven though they were fully booked for two weeks, they took the time to help us. The service was fast and good, the mecanic was nice. Thanks a lot!

Jared Wallace

★★★★★

3 years ago

Staff is great 👍😃 quality worker's down to earth auto shop straight forward get what you paid for !! I would send my wife to get our vehicle repaired and not worry about them taking advantage of the situation !! I can't say that about to many repair shops any more !!!

Kevin Forbush

★★★★★

a year ago

These guys are Great. Efficient, fair and Experienced. I've used them for years and will continue to do so.

Dustin A.

★★★★★

7 years ago

Thank you so much for saving our road trip! We made it back home to Oregon thanks to you guys! Great work, right price and knowledgeable! We broke down going through Idaho Falls and Richard and his team saved the day. Cummins 6CTA 8.3L Contessa

Joshua Kidwiler

★☆☆☆☆

7 years ago

My wife set up an appointment for a heater core to be replaced on the Tuesday before Thanksgiving. She was told it would take two days. Then she was called later that day and told they had started on the car, but would not finish until the next Monday because they were closed for a long weekend. They made zero mention of this planned long weekend when we made an appointment with them a week prior. So we made due with one vehicle for six days. This was quite an inconvenience since I work two fulltime jobs and am away from home most of the time. It was more so nerve racking since we have a six week old child and now my wife didn't have a vehicle for emergencies. My wife called Tuesday and it was confessed that they actually hadn't started on our car at all! They said they were starting on it that day and would only need it one more day. She called them the next day and was told they planned on having it done by the end of the day (Wednesday). Thursday arrived and I decided to take time out of my busy schedule and contact them myself and was also told they had started on it and will try they're best to get it done by the end of that day. As I got off work at 3pm that afternoon I called to check how the work was going. THEY HAD STILL NOT STARTED!!! They LIED to my wife three times about working on our car. They had our car for TEN DAYS and never touched it. They just lied to us the entire time. It was then we decided we were not going to do business with these skumbags. We went to pick up the car to find it parked like a drunk person had parked it. When I walked in there were three workers standing around shooting the breeze doing nothing. They didn't approach me when I walked in so I decide to grab my keys off the counter and leave. This is a TERRIBLE business. If they can't even tell you the truth about just starting work on your vehicle what else are they lying about. It was the worst interaction I've ever had with a mechanic shop, very unprofessional. STAY AWAY FROM THIS PLACE!

C. Griffin

★★★★★

9 years ago

I talked to a few different diesel shops about my 6.0 problem. Richard had by far the most information about it and did everything he could to help me with my troubles. He stayed in contact with me about my truck the whole time it was in the shop and kept me very well updated. He even came in a little under on the estimated price of service. Will definitely go back for any and all issues.

Brandon Blackm can njfjon

★☆☆☆☆

8 years ago

Richard is very friendly and a good mechanic... BUT twice now I've taken my vehicle to him only to let them sit for over a week, without them even being touched. Find another mechanic if you rely on your vehicles and need them back up and running soon. Richard has his hands more than full with other large contracts.

Ashley Beddes

★★★★★

2 years ago

So thankful for the kind people that work here!!! We got stranded on our way to yellowstone and they stayed extra late on a Friday night to help us. Give them all your business they will take care of you!!!

Mark

★★★★★

3 years ago

I was buying my first diesel truck and needed a mechanic to look it over before a purchase. Richard took the time to look it over and also to show me things I didn't know about the truck. It was awesome! He made a forever customer.

Angelina Kalianda

★★★★★

6 years ago

We had a check engine light on. We already got the codes but Richard's was short handed. Despite being busy, he was very pleasant and patient on the phone. He asked what were the codes and gave us some advice. He recommended to get gas pressure reading next and recommended a couple other mechanics to go to, which we did and found that we could still drive it home to Colorado without stalling. Thanks Richard!

Trent Petersen

★★★★★

a year ago

Great experience. Richard is awesome to work with and comes out and will talk with customers. Knows them by name.

Van Cox

★★★★★

3 years ago

Without exception, for more than a decade, EVERY time I bring a vehicle here the work has been flawless. Absolute satisfaction on each visit! I have brought different vehicles to Richard's, a Dodge Ram pickup, Corvette, PT cruiser, Ford Probe, Oldsmobile Cutlass, and have been COMPLETLY satisfied with the service every time.

Shaelynn Nixon

★★★★★

a year ago

Richard went above and beyond to help me out with my car. He identified every little problem and was more than willing to help out. I highly recommend Richard’s if you want great service and attention to detail.

Devona Shepard

★★★★★

a year ago

Truck broke down in roberts, after hours of course. It was freezing that night and sucked (story for another time). Gas station allowed me to leave it and I was grateful. Called around the next day and found Richard's diesel. I was highly impressed by his professionalism, knowledge and compassion. He got the truck and fixed it and by next morning had it up and running. I felt horrible as he was slammed with repairs but he squeezed us in. I so appreciate the kindness and all his compassionate staff. They rocked and we got back to taking care of business thank you again for everything it's so appreciated.

Arnau Duran

★★★★★

3 months ago

I had an issue during a road trip when I was in Idaho Falls, and even though this shop was very busy, they didn’t hesitate to spend 10 minutes helping me with the problem. It was a huge help. Without a doubt, if I lived here, I would bring my car to this shop. Thank you so much!

Scott Shively

★★★★★

a month ago

I'm glad to have found this shop. They have worked on 2 autos for me and on one solved a problem that 2 other mechanics could not figure out. They listen to what you have to communicate and are good about communication as things go along regarding parts and such. You will need to make an appointment ahead and it's worth paying cash over card for 15% less.