Rio Grande Automotive

Sean Sala

★★★★☆

a month ago

Place is ok but the mechanic need to try inspect the car more careful.. my in law took there car in for broken timing belt. Month pass the belt broke again and they took in again and was told they need new engine which was 2 to 3g. So I took the car from my in law , took it out without repair ,haul the car. I fully inspection the car the timing tension was backwards the cause the belt to break. This was a Mitsubishi eclipse 2006.

chase gwaltney

★☆☆☆☆

5 months ago

I went to these people like twice to take carw of some issues with my car. They told me to leave my car over the weekend as they're closed and to put my key in the lockbox. Over the weekend my car was broken into and my sound system and radio stolen. They misdiagnosed my car as a blown head gasket when it was a sensor. Then when i got my car back, my amp and other items were missing. The walgreens in front said people go in all the time looking for footage of their car being broken into. This company is a front. Go here if you truly have no options otherwise stay away. I drive by all the time and see broken windows on cars, I believe they claim its random break ins but its really shady. Theyll screw you over. DO NOT TRUST THESE PEOPLE.

Kenneth Zachary

★★★★★

7 months ago

I had a great experience with Rio Grande Automotive in Albuquerque. They recently serviced my truck, and I couldn’t be more pleased with the quality of their work. The staff was professional, friendly, and kept me informed throughout the process. My truck is running better than ever, and they got the job done in a timely manner. I’ll definitely be coming back for any future service needs. Highly recommend!

Mandy Cirtez

★☆☆☆☆

4 months ago

Terrible unprofessional left parts hanging out In my car had to call them all the time to get an update just to be on hold until I hung up find another mechanic this place is terrible

Alicia Perez-Ortega

★★★★★

7 months ago

Rio Grande Automotive is the only place my family and I trust with our vehicles! Always fast, efficient, and honest. The staff is great, and the owner runs the shop with real care and professionalism. Highly recommend to anyone looking for quality auto service in town!

Deadra Wright

★★★★★

7 months ago

This shop is great. I drive a 45 year old car that I plan to keep on the road for many more years to come, and so many mechanics in this city refused to quote me, or even talk to me about it once I mentioned the age. I really needed a mechanic, not tech support, and these guys fit the bill. They gave me a good quote, scheduled me an appointment, and got everything squared away the same day I dropped it off. They even called to let me know that what I was replacing did not need to be replaced, and that really impressed me. We got the quote a bit mixed up due to parts changing prices in the couple of weeks of me scheduling the appointment & bringing the car in (I don't blame them at all, the world is crazy right now), but they honored their original price which I really appreciated. Chris and Andrew are good guys, and they do good work. I'll be bringing my daily driver back to them for things I can't do myself, and I will most certainly be recommending them to my car buddies.

Darrell Devore

★★★★★

4 months ago

Chris and Andrew helped me with replacing my t case after it seized for a reasonable price. They were upfront with pricing and gave me time to make sure I could afford the work rather then pressure me into it.

Buddy Cooper

★★★★★

2 years ago

Over the years, they've worked on 10 of my car's and many of my friends' cars as well? They always do good work. They stand behind everything they do. Ask for Andrew. Tell em coop sent you.

Michael McDonald

★★★★★

8 months ago

My car broke down while moving from AZ to WY on the freeway. The alternator was bad and I needed a fix ASAP while traveling with all my animals in the heat. The guys at Rio Grande made my family a priority and had the vehicle ready to roll by 11 the following day (they even stayed an hour after closing to take my vehicle in from the tow driver!!) amazing service and even better people.

Jude Gutierrez

★★★★★

9 months ago

The team over at Rio Grande Automotive really take their time with your vehicle. They are constantly in contact to keep you updated and They answer all your questions. The team really goes above and beyond the service expected. I definitely will be back.

Josh Franchini

★☆☆☆☆

2 years ago

Disappointed with this shops work. 1.5 years ago they replaced my gauge cluster. Now I can’t pass emissions because there is no engine light in the cluster. The cluster was also broken and super glued.

Rose Demoret

★★★★★

6 months ago

They helped me out a lot by showing me how to replace the light bulb in my tail light, as well as replacing it, because it was pretty stubborn and difficult, and I will be going back to them to get my brakes done!

Patricia Escares

★★★★★

a year ago

I highly recommend this auto shop. I had my car repaired due to a collision. The staff were all very helpful and professional, with special mention to Chris and Andrew. They always update me with the status of the repairs and the timeline of repair was accurate. I am very happy with the results and I will definitely go back for the maintenance of my vehicles. Again, thanks to Chris and Andrew.. we were really taken cared of.

June Charles

★★★★★

Edited a year ago

Called Rio Grande about a quote to see how much it would cost to repair an issue on our truck. I was referred to them. The gentleman who answered was very helpful and kind. He let me know that they were busy with other repairs in their garage. I believe it was Andrew who told me he would find out if they could add my truck to the list. He put me on hold and came back and asked if I was willing to leave the truck Wednesday and it would be ready by Friday. Well, I dropped the truck off Wednesday, and by Thursday around noon, it was ready!! I was surprised and happy. I let Andrew know I'm a AAA customer as well. He added that to my bill, and it helped me alot. No one likes having their automobile breaking down because you have to pay so much to get it repaired. But if an auto shop is willing to give a discount such as a AAA discount, it certainly helps. Thank you to Rio Grande Automotive for repairs on my Chevrolet Colorado. The thermostat is working great, and the truck is running excellent now. I know where to go for my repair down the road later on. Thank you to all the skilled mechanics there. Keep up the great job and excellent customer service. 5 plus stars. I highly recommend you stop by their shop for your next auto repair. They don't give you the run around. Up front and honest. 👍🏼💯🙂🚙

Julia Oakey

★★★★★

a year ago

Only place we bring our cars. Rio Grande Automotive always makes it so convenient and keeps in contact with me. Great prices, trustworthy, good work, and friendly. Thank you guys.

Anna Gomez

★★☆☆☆

Edited a year ago

I had the same repair done twice by Rio Grande Automotive. I paid almost $700 for the first repair in January and it had to be redone in May. It was under warranty, so it didn't cost me anything the second time around. In July, I took my car to the dealership for a recall, which had nothing to do with the repairs done at Rio Grande Automotive. The dealership video records their work and when they opened the hood on my car, the repair done by Rio Grande was tied up with zip ties and in summary was not done correctly and had to be done yet again. I contacted Rio Grande, sent them the video and requested that they make good on this repair by refunding all or at least a portion of the $700 I had paid them. I was told that since the work was still under warranty, they could not refund any of my money, but they would do the work again. Why would I trust them to do the work again? They didn't get it right the first two times. I've done business with Rio Grande for a few years and have recommended them to other people as well. I don't think they're bad guys, I just expect them to make right on this situation and I don't think doing the work again is the answer. I emailed the owner twice to discuss the situation and he has never replied. In my email I stated that I'm not the type to give bad reviews so I won't. I'm giving them 3 stars because not all the work they did on my car was bad. The only reason I won't go back is simply because the owner has refused to acknowledge my concerns. BTW, Andrew gets 5 stars simply because he's always been cordial and easy to work with.

Chris Hernandez

★★★★★

a year ago

Had my diesel F-250 here for an engine swap and they did an excellent job. Highly recommend. Best mechanics and staff I've dealt with in a long time.