Rocco's Auto Services

Manuela S

★☆☆☆☆

a year ago

Awful place, if I could give 0 stars I would. I went because I needed to get my car inspected but I was having trouble getting the oxygen sensors on and ready. Rocco said all I needed was a $45 extension for the sensor so I left my car. They said they would call to update me but they never did, and they don't answer the damn phone when I called or would hang up when they did answer. Because of that and the holiday, I ended up not getting my car back for a week. When I finally was able to get my car, it was not inspection ready and they had changed the entire sensor instead of just adding the extension, without getting my permission to do so, and I was charged $200 for that unauthorized work. On top of that, they claimed I needed to change all of my brake pads and rotors (which was a lie, I went to another mechanic after and only needed 1 set of brake pads replaced) and were trying to get me to get the work done there for $460. Perhaps the most frustrating part was that throughout it all, Rocco acted as if he were doing me some kind of favor even though he was clearly scamming me. Don't ever go here unless you want to be scammed out of a bunch of money.

Michelly “michy” Burgos

★☆☆☆☆

2 years ago

Terrible place. Terrible costumer service. They don’t check the car, they don’t even look at what’s wrong. You have to bring an inspection report and you have to know what piece needs to be changed, so they can order(or you have to bring the piece) and they’ll change it. They don’t even connect a reader to your car. Just terrible place, don’t bring your car here. Bad mood too.

Omar Cardoso

★★★★★

3 years ago

Really nice and very good mechanics. I recommend 💯%