About Business
Roggi's Auto Service brings expert Car Repair solutions to the local community in Hartford, CT, Hartford. From Auto repair shop, Auto electrical service, Brake shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Hartford, CT appreciate their attention to detail, leading to a consistent 4.6/5 rating from 255 reviewers. By focusing on the specific requirements of the Hartford, CT area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Hartford, CT and beyond.
Google Reviews
zac mirecki
★★★★★
2 months ago
Very fast, efficient service. Pricing is great compared to Honda dealership. I had a poor experience at Lia Honda who supposedly scanned my car and did a thorough check of the electrical system. They weren't able to find a bad coil on cylinder 3 or all 4 loose spark plugs. Roggi's has earned my trust and future business.
Robert De Sesa
★★★★★
4 months ago
As a recent Porsche owner, I looked for a local Indy shop that was qualified to service Porsches. After comparing prices at these local Indy shops, Roggi checked all the boxes and the best price. I had Roggi do a 4 wheel alignment on my vehicle. When I arrived, they immediately brought my car into their service garage and performed the service. My car handles great, the price was reasonable, and Jeff called me the next day to ask how my car was driving. Now that’s what I call great customer service! I now feel I can trust Roggi’s with my future vehicle service needs.
Lisa Chambers
★★★★★
Edited 4 months ago
I trust Roggi's to service my vehicle. We all know how important it is to have a reliable car and when something goes wrong with your vehicle, you want to make sure you place it in trustworthy and competent hands. That's Roggi's for me. The staff is knowledgeable and accommodating. They even applied a coupon to my bill without me knowing. Roggi's is THE BEST!!
John Day
★★★★★
3 months ago
Excellent communication, timing, service and follow up. A nice family shop, everyone was proactive and pleasant, they got it done early and called the next day to assure the repair on our Tesla went smoothly. Highly recommend this shop, they are uncommonly good.
Keara Breedlove
★★★★★
3 weeks ago
Excellent service! They did a very good job on my vehicle and had such a pleasant attitude overall. 10/10!
Neal Spencer
★★★★★
6 months ago
Roggis is a highly professional and diligent family owned operation. They are efficient and make things easy. The quality of work is exceptional and we were incredibly pleased with the work conducted on our vehicle. Highly recommended.
Raven Bremmer
★★★★★
7 months ago
Great for any car but if you have a foreign car and you are tired of crappy service at the dealer, Roggi’s is a great option. If there is something you are not satisfied with, they correct it without the run around. They are great at explaining things and are very friendly. Zach and Jeff are wonderful. They also worked with my extended warranty . Check them out .
John OConnor
★★★★★
5 months ago
Having a work van in the shop can be costly not for the work being done on the van but for the downtime of not having a van. These guys made it easy to drop van 9:00 and have it back by end of day. Made my life a lot easier provided a Lyft so I didn’t have someone get me there. Thanks be back for tires soon. John OConnor OConnor Brothers Floors West Hartford
Andrea Carvajal
★★★★★
6 months ago
The folks here have always been honest with their assessments and done a magnificent job at doing the repairs. I have brought my cars here for years as well as my daughters. I never leave unhappy.
Amarelis Ruiz
★★★★★
5 months ago
Very professional, does work quick and works also done well! Jeff at front desk was AMAZING! Kept me up to date. They finished earlier than expected and I am very satisfied!
Francisco Loubriel
★★★★★
Edited 6 months ago
Honestly been using this place for Years. They have Always gone out of Their way to make sure that I Am Absolutely Satisfied with the Work They've Completed. Outstanding Costumer Service Before, During and After I Highly Recommend Them!
Wilson
★★★★★
a year ago
I visited Roggi's Auto Service two days ago because the engine light in my van had come on. I was impressed with the customer service skills of both the person I spoke to on the phone and the one who assisted me at the garage. They called me the same day to inform me that my van had been repaired. Additionally, they thoroughly explained the work that was done on my vehicle. I highly recommend Roggi's Auto Service to anyone in need of car repairs. They are honest and knowledgeable about all car-related issues. Thank you, Roggi's, and I wish you much success in your business.
A M
★★★★★
9 months ago
I went to get my AC fixed at Roggi’s Auto, and it was the best experience I could have asked for. They have clear cut fast communication with you, while being very nice. The car was done within 1-2 days. Overall 5/5 experience, look no further than these guys.
Hailey Handzel
★★★★★
a year ago
First timer to Roggi's last week. I was shocked! Never have I had a more positive experience with an auto repair/service shop. From the moment they answered my initial call, they were pleasant and polite, it was easy to schedule and they got me in super quick. I even arrived about an hour early for my appointment and they were able to get me in. I had to leave my car for a couple of hours for the service that was needed and they transported me to a coffee shop so I can get some work done and they picked me up as soon as it was done. They were communicative, the process for sharing information about what my car needed was easy and incredibly transparent. Couldn't recommend enough!
mary marvin
★★★★★
11 months ago
Highly recommend to anyone looking for reliable, honest, and quality service! My daughter goes to school in Hartford and had an issue with a tire. I sent her to Roggi based on a recommendation from a parents group. They were extremely helpful, honest, and reasonable throughout the entire process. Such a pleasant experience—so glad we found them!
Nolys Hidalgo
★★★★★
a year ago
Roggis Auto consistently delivers exceptional customer service. Their professionalism is truly commendable. While their prices may seem to be on the higher side, the quality of their work is undeniably top-notch. At Roggis, you can expect to receive precisely what you pay for. I am grateful for the excellent service they provided on my vehicle.
B Patel
★★★★★
2 years ago
Reached out to Roggi's for a semi urgent issue. It was easy to book an appt with them online. They were very transparent about everything from the beginning, which was obviously very nice. Paul communicated well, and his team able to get everything done in a timely and cost effective manner. Because my car had to stay there overnight, they even arranged for my transportation in the meantime! Just an overall fantastic experience. Roggi's was recommended to me by my work colleagues, and I wouldn't hesitate to recommend them to others!
S C
★
☆☆☆☆
Edited 11 months ago
Went three times three different cars first time broke oil spout. Fixed no additional charge. Second time asked for check about a used car that I wanted to buy. Flyers said second options were free but I was charged $200. Week later after I bought the car oil light went on. Brought it back needed to add a quart of oil. Light went off no charge. Two days later brought the car back sunroof didn’t open said it needed to go back to the dealer could not fix it. Brought it to the dealer put a little grease on it and it works fine. Last time car making noise on start up only left the car over night three times. $1400 repair bill still made noise. Last time they checked the oil added some noise went away. Won’t be going back. RESPOSNE to ROGGI I am leaving out the issues with the 2009 and 2017 Mercedes do to space limitations. 2011 ML. I bought this car because of engine noise which only occurred on start-up. Day one of the repair your team indicated that the drive belt system needed to be replaced at that time I agreed and all the belts and gears and parts recommended for this repair were done. At this time I was informed that an oil leak existed and declined the recommended repair, which was quoted to me to be more than $1000 on top of the $1000 I already paid for this belt repair. After picking up the car the next day, the car continues to make the same noise. I returned to Roggi’s to see if something else needed to be addressed. Recommendation: the car needed a new battery since it was low, and since it was low and the car needed more cranking power to turn over the engine. I approved this repair. Once again the next day the car continued to make the same noise, returning the car again to Roggi’s, this time the belt was removed and replaced to see if the engine noise could be found. Ie. The car ran without the belt and the car continued to make the noise without the belt and the new battery, therefore the belt and battery were not the issues, but this time a team member identified that the car needed four quarts of oil. My question to you is if your team identified the oil leak did they check the oil? Because according to you I declined to repair the oil leak, but since the oil was added the car has not made any noise. Also from the day you told me I had an oil leak and the day the 4 quarts of oil were added the car was driven around 100 miles, since the car was in your shop for multiple days, I don’t think the car burned 4 quarts of oil in that timeframe. Your email response to me, you provided me with with extensive instructions on how to electronically measure process you need to follow to check the oil levels on my cars, since “ [my] vehicle does not have a traditional dipstick for manual oil level checks” That news to me since according to your team when I picked up the car the oil was clearly in the the red, and since I last picked up the car from Roggi’s I check the non existent dipstick weekly, by the way both cars have a dipstick, maybe newer models don’t. I can forgive one or two mistakes, but I cannot even count the number of errors made by your team. Your team's basic knowledge leads me to question whether or not any work performed on any of my cars was either necessary or correct. In closing I leave you with this if you would like to discuss anything further I would be happy to do so.
LisaMarie Sykes
★★★★★
3 years ago
Everything about my experience with Roggi's Auto was utterly amazing! Your customer service is outstanding, from the first phone call of making me feel like a valued customer to the end. My window is working well and you saved me time and money as you were true to you word and my car had even been washed when I picked it up! You are now my new car car center. Thank you for being a bright light of service!
henry frakl
★★★★★
a year ago
Had been using a place in Middletown. Had issues with car and did not believe that they were correct on problem. Went to Roggis and the came up with a differnt issue. Fixed the problem and went above and beyond on making sure I was satisfied, and almost $2,000 savings if I had other facility perform work. Plus they would not of solved my problem and would of said I needed more work done. Roggi's my new go to place, it was nice to deal with professionals and not someone trying to pad commissions.
