Ellen Van Houten

★★★★☆ 3 weeks ago

Felicia Jackson

This morning, 12/27 I went to rustburg auto for an oil change. I’ve been here many times before for Most of my services including regular oil changes and state inspections and have never encountered a problem until today. I pulled in just before 730 and noticed the hours on the door for service were 8am. I typically go in the evenings after work so I was not aware their service center opened at 8 but I was fine to wait. As I waited I filled up with gas and cleaned out my car. I had a grocery bag in my car that I put all my trash in and threw the trash away accordingly and pulled my car back around to wait for 8am service open. At 745 a line developed for service so I walked in, and was ignored as I stood at the counter. I passed it off as the owner being busy at the moment. No problem. Without looking at me and in a disgruntled tone the gentleman (owner of the shop I presume) says “yes”. I ask him for an oil change (it’s past 750 at this point) and he tells me, again in a disgruntled tone, that it’s going to be a while, his shop doesn’t open until 8am and he hasn’t heard from any of his guys so he can’t give me a time when I will get in for a service, then says could be 815, 83, 845 etc. I politely said “okay, that’s no problem” and before I could turn to go sit down he says “and by the way that trash you left, you need to remove. That don’t fly here”. I said “I’m sorry. Where would you like me to put it?” In the same tone he says “in the back of your trunk would be good” and proceeds to scold me like a child for several minutes with a line of people behind me, repeating himself over and over about how leaving trash in his trash cans “don’t fly here”. I told him to have a nice day and that I would take my business elsewhere”. I walk away and the next person in line comes to the counter and the man proceeds to speak poorly about me with the other customer. I have never dealt with this person, I typically deal with Barbara, who I believe is his wife. She is kind as can be, but this man must have had a really poor holiday because his attitude was unhinged. I followed his advice and took the trash from the one can. And moved it right to the next, and drove off. They lost a customer today.
★☆☆☆☆ a month ago

Deborah Mason

These people are so nice and efficient. Very knowledgeable too.
★★★★★ 8 months ago

Alexandra

★★★☆☆ 9 months ago

Chris Allen

★★★★☆ 10 months ago

George Gross

Friendly staff and great price on propane.
★★★★★ 10 months ago

Amanda Stewart

Quick service, will return!
★★★★★ 10 months ago

K Grgr

Very nice place to get gasoline, tire repair and inspection.
★★★★★ a year ago

Krystal Guthrie

Great place! Friendly folks and prompt service.
★★★★★ a year ago

matt Kirby

Good mechanic shop
★★★★★ 2 years ago

Sharon Tyree

They are great to work with very honest. The prices have always been reasonable as well.
★★★★★ 2 years ago

Curtis Johns

★★★★★ 2 years ago

Kim T

Quick Service
★★★★★ 3 years ago

Jesse Stevens

★★★★★ 3 years ago

jesse cowart

★★★★★ 3 years ago

Joe Worth

Always friendly and service is completed professionally.
★★★★★ 3 years ago

Charlie Padgett

★★★★★ 3 years ago