S & M Auto Body & Repair

Tina Snow

★★★★★

7 years ago

I like the way they helped me they did a great job on my truck I would let all my friends know about there work

Joseph Navarro

★★★★★

9 years ago

Awesome service took my truck in for an estimate got everything and more than expected...great job guys!!!

Carlos ramirez

★☆☆☆☆

4 years ago

I came in got my lifts diagnosed as breaking, so paided 3k and up to get a new used motor and they replaced it, once I left out of town check engine light comes back on I let them know they say come in, once I let them know I’ll be going they tell me they mechanic retired and can’t fix my car so I wouldn’t go since they can’t service engines I just needed a sensor placed back in that they never added and told me they call me once they get somebody it’s been since October wouldn’t go until they got someone to fix cars

Laetitia Casares

★☆☆☆☆

6 years ago

Completed my diagnostic gave me a quote but never had the time to do the job. Never called me back, now I feel like I was red my time with them and have to start over somewhere else.

Tania Rodriguez

★☆☆☆☆

Edited a year ago

The worst body shop in Monterey county.

Lupita Hernandez

★★☆☆☆

5 years ago

I took my car so I can get an estimate. A guy took pictures and was supposed to call me back the next day , its been a week haven't heard from him..I found another shop that took care of me right away

Billabong Humperdinkle

★★★★★

5 years ago

Great place. Great prices. Mark. The store mgr. really understands what he is talking about and for getting best for me and for them. Everybody wins with S&M so ask for Mark, tell him Clay sent you.

Lilly

★★★★★

4 years ago

This place is awesome. They did a great job on my car. All the employees are respectful. Sergio the owner is very nice, honest and respectful I totally recommend this place 👍

Rowan D

★★★★★

6 years ago

Full disclosure I received no actual automotive service work here. I went in to inquire about their level of smog check certificate because mine had to be STAR certified. They’re not, but the guy was really nice and even looked up the address of one he knew of and wrote it down for me. Great level of service from just that small interaction

Michael Schrello

★★★★★

9 years ago

Brought my brand new Jeep in with 2 huge dents on the hood and side fender, thought I was for sure going to need to replace the hood with the dent I had. The guys were able to knock those dents out without replacing the hood and it looked like I had a brand new vehicle. I can't say enough how great of a job was done on my vehicle at a great price too! Highly Reccomend!

Russell Wilcox

★★★★★

8 years ago

Before I sold my car, I took it in to have some items repaired and the car detailed. The work was done promptly and under the original estimate. In fact the interior of the 4.5 year old car was so good, I advertised the interior as "like new" and the outside beautiful also. Ask to look at some of the amazing classic cars they normally work on!

Robert Souza

★☆☆☆☆

4 years ago

Extremely unprofessional, I talked to a guy named Mark who at first was very friendly, I asked if he would help me with my car an 09 mustang rear quarter panel replacement. I told him it was out of pocket and was willing to pay. After I had showed him the pictures of my car he wanted nothing to do with me. Instead of telling me "it was too much work" or "it was beyond his capabilities" or giving me a fair price he decided to inflate the price without even thinking to something that would be undesirable.. he quoted me $5,000 for a rear quarter replacement.. I asked him what if I bought the rear quarter panel he told me you would still be $4,500.. he was looking for any excuse to hang up and I was willing to work with him.. extremely rude and unprofessional..

Jose Ramirez

★☆☆☆☆

3 years ago

These guys had my vehicle for over 2 months. I brought a GM vehicle. The parts for this car could be found literally everywhere. It’s an American classic company. These liars and deceivers lied to the insurance company, made us pay 6 thousand dollars, for a front bumper damage. Unless you know these liars, expect them to have your car for months. You have a broken side mirror. Take it literally anywhere else, they will lie to try and keep your vehicle their. In my case they lied to the insurance how long this job would take. That’s why they did an estimate of 6 thousand dollars. These guys received numerous parts, and sent them back. Why you ask ? Because they already had a time period they lied to the insurance about when the vehicle would be ready. I called one day and they legitimately told me, we sent back your parts because we didn’t like the way they looked.

Crystal Lamar

★★☆☆☆

Edited 5 years ago

The guy's there are friendly, however the service in regards to fixing my car was not what I expected at all.They took longer than expected to fix my car I kept having to take my car bk to them every little while because something else would pop up wrong with my problem after they said it was fixed?. Still till this day my car never drove the same still have suspension issues with my car. My insurance paid for it,however I believe they could have done a better job for the amount they got from my insurance + my deductible. When I went back to tell them that my car still didn't drive as before, they told me I would have to contact my insurance all over again to make another claim. I personally wouldn't take any of my cars there again sorry that's just my choice an opinion .🤷‍♀️ You never know they might do a better job on yours?? That was just my experience with them.

Erick

★☆☆☆☆

a year ago

i highly advise every one to listen to all the one star reviews, please stay away from this shop. these people are liars and do NOT know what they’re doing. they will try to sell you anything but LIES. after an accident i got into, i took my car in Nov and did not get it back until 5 months later only to receive it in the worst condition ever. the whole front frame was not aligned and they even put cardboard on my fender liners and PAINTED THEM BLACK so i wouldn’t notice. they claimed to not be able to fix my fog lights but i don’t believe their lies. the only thing they were able to fix was my grill because it had a crack after i revived it back but even then, the whole job was absolute crap. don’t take your cars to these guys, they will somehow make your car looking worse, DO NOT RECOMMEND

Eddie Gonzalez Gonzalez

★★★★★

5 months ago

Good Body Shop Great Work I take All my cars I know when u take A car In body Shop They Work With Insurance Them when Approve The Estimate They stark working On your Vehicle Rite Away They Keep u posted Retains And They Good on detail ;/)

Patricia Garcia

★☆☆☆☆

2 years ago

This so called auto shop doesn’t know what they are doing! They are unprofessional and are NOT reliable mechanics!!! With my daughters consent (since she is stressing out for their incompetence) I have called the shop several times to speak to the owner and demand they refund my daughter almost $500.00 dollars, every time the owner wasn’t available. My daughter took her car in since it was experiencing coolant leaking under her car. She took it in 3 times since her car was still leaking first they said it was a faulty piece they put in. The second time they supposedly fix the problem, the car had an even bigger leak. The 3rd (see photo below) time it began leaking instead of wasting her money and time she took it to a “real” auto mechanic shop where they diagnosed the problem. I advise anyone who thinks about taking their car in for repair take it from me don’t!!!