Sam Detroit Auto Repair

Dione Wilson

★★★★★

3 months ago

This is the BEST auto repair shop in Detroit. They are always kind and friendly, not to mention they do quality work and don’t kill your pockets and offer several payment options!!!! If you’re in need of excellent car repair I highly recommend that you check them out Al, Sam, and Deb always provides excellent customer service 😚😉

alexis thomas

★★★★★

5 months ago

I feel very blessed to have come in contact with this shop. I know that everything happens for a reason for sure. I appreciate the owner Sam and both managers Al and Dawn for their patience with me. I do not have a easy car to work on at all and know if I went to the dealership, I would be out of thousands. They also had to fix another repair shops mistake. I will say that historically repair shops have been given a bad name to not be trustworthy, but I feel in my spirit this is a good place to trust. They know their customers by name and as a newly Doctor of philosophy of Women in Leadership, it warms my heart that they promote an atmosphere of inclusion and diversity with a woman (Dawn) being in a position of power at the facility. Thank you Sam for your patience. God Bless you!

Darryl Brown

★★★★★

Edited 4 months ago

I always have a great experience! Al always takes time to explain my car issues, and I get my car back in a reasonable amount of time. Dawn is always courteous and helpful and a joy to speak with.

Joyce Bryant

★★★★★

3 months ago

Al was very thorough and got my vehicle back to me as soon as possible. I was recommended by my brother and I am glad he did. I’ll be going back for other auto repairs.

Tee Davis

★☆☆☆☆

2 months ago

They was so rude and no help didn’t wanna look at my car.. I pulled up here with my car over heating.. I asked the guy can he check it out he said leave the car and find you a ride with an attitude, this is about a few days ago when the snow was bad. I said I don’t have a ride can I sit up here while yall check it out the guy gone get mad and say no take it some where else and walked away.. this Is how they treat their customers, 2 months previous I have spent 300 dollars with them to repair my car and this is how I get treated .. I’m starting to think my car is over heating because of something they did back in November I wouldn’t recommend this shop to anyone

Caleb Micheal

★★★★★

5 months ago

Sam knows his stuff and they have the best prices around! 10/10 recommend!!!! Dawn and Al in the office are great to work with! They are honest and will let you know everything that’s going on with your car!

April Dandy

★★★★★

3 months ago

I googled this place and I’m glad I decided to go with them. Very nice, let me know exactly what my options were in a timely manner. Love the customer service! April

Hawa Rahman

★★★★★

4 years ago

Warm, Efficient, and Really Considerate. My brakes were squealing so painfully every time I hit them. I came into Detroit Auto Repair Center #1 to find out what the problem was. I was seen immediately, with excellent customer service. After checking out my car, the engineer himself came out to explain to me my options. I felt very comfortable, as he even told me it was just a sound the brakes were making and it could still last me a few months if I could live with the noise, instead of convincing me to go with the most expensive option. They ordered the parts and I came in the next day to get it fixed in under an hour. The brakes look great, but more importantly, I can relax when pushing down on the pedal. I know, the next time I have an issue with my car, I'll be coming to Detroit Auto Repair Center #1 first.

Chris Moore

★★★★★

2 months ago

Professional, courteous, kind, expedient, very knowledgeable. I was in and out in no time. They were a Godsend. I would recommend them.

Everything90 TV

★★★★★

6 months ago

Repaired my serpentine belt, 1 pulley and tensioner for 300. Good price, good conversation. 100% recommend they don't use used parts all new parts.

Marquise Vinson

★★★★★

4 months ago

From the time I walk in to the time I got my car back they were very helpful and I even got my car back earlier than expected would highly recommended them

Rosalind Lynn

★★★★★

7 months ago

Al and Dawn were very polite and very helpful in getting my car in for Analysis of what the damage might be. But they did me even better and told me the truth about my car without trying to rip me off. I really appreciate their honesty.

Jakes Cougar

★★★★★

a year ago

My name is Marilyn. I don’t live far from the shop, 15 min walk. I took my 2012 Ford Flex in to get shocks replaced. They fixed it in 1 day! 👏 My experience with the repair shop was great! Very professional and knowledgeable staff. Al was courteous, accommodating and knowledgeable about the repair I needed done. He also, at no additional charge, inspected the vehicle to make sure everything with the vehicle was ok and it was safe to continue to drive. Luckily there were no other issues. I’m grateful they told me this and didn’t take advantage by doing unnecessary work like some shops tend to do. I’d highly recommend them.

Leonard Christian

★★★★★

10 months ago

My experience with Sam Detroit Auto Repair has always been great! They are very professional and they fixed my car in a timely manner at a reasonable price. I highly recommend this company to anyone who needs auto service.

tanesha snow

★★★★★

5 months ago

Very professional, didn't over charge me for the work I got done. They did quick and excellent work. I would go back!!!

Kimarie Williams

★★★★★

a month ago

Always courteous they get your car in immediately and give you a call they've never kept my car more than a day especially if you get it there in the morning

MR Newman

★★★★★

11 months ago

I had to have my car towed to Sam Detroit Auto Repair on a Monday morning. I called and spoke with Dawn to make sure that the garage had time to look at my car. Let me tell you. I'm so glad that I used this garage. They immediately took my car into the garage and Dawn patiently and thoroughly explained what was going to happen. Long story short, my car needed a lot of work done so I was amazed at how quickly the work was completed. Dawn called me on Tuesday morning to tell me that my car was ready. When I expressed my surprise, Dawn simply replied that I said that I wanted my car back the next afternoon so they made sure that happened. I'm beyond thrilled with the service received and will use them again in the future. Fingers crossed that it won't be anytime soon. No offense!