Sam's Club Tire & Battery

Don Key

★☆☆☆☆

4 years ago

Made appointment to swap out winter tires. Came back a week later when they could get me in. I got paged on the intercom. They said they could not do it because I didn't buy the tires there. They even had one off when they made this decision!!! This would have been great information to tell me a week ago when I made the appointment. Brian the GM said it is a reliability issue. Well, Walmart will do it and so will discount tire. Feel like Brian made that up when the same company (Walmart) would do it. No apologies offered!!! I went to discount tire, where I did NOT buy the tires, but they did it!!!!

Scott Adams

★☆☆☆☆

2 years ago

I purchased tires at Sam’s. One of the tires had a defect in the sidewall resulting in an unrepairable flat. There was still significant life/tread left that was covered under warranty. However, since I was not able to show that I rotated the tires every 6k miles with receipts they didn’t provide any credit/discount toward the replacement. Taking my business to Costco or Discount from now on.

Crystal Lorich

★☆☆☆☆

4 years ago

I would do a negative star but you can't. I went in to my local Sam's club where I pay to shop and 1 I'm told my tires that I know are bad are not bad and the fat boy in back said " run them til they fall off". My tires are bad and I have 2 young kids. Also had them check my air. Now keep in mind I just bought this vehicle one of my tires was at 50 and the others all over the place and instead of putting the one at 50 down to 40 and bringing the rest up to 40 he filled them all to 50. That is a huge safety issue. Like I said I had my two small children in a new car and he filled them higher than they are even supposed to go for my tire spec. Now keep in mind it's also cold out. Tomorrow when it heats up again now I'm way way over. I'll never go to them for tire things again.

Robert Allen

★☆☆☆☆

2 years ago

They will not warranty your tires. They’ll look for any excuse, rotated too early or late, had someone else do it. When pressing Brian on why a rotation mattered for a road hazard warranty he stuck his finger at my face. The man shouldn’t work customer side… I’ll never return here…

Jan Ferrill

★★☆☆☆

Edited 4 years ago

They refused to honor the agreenent in the road package purchased with my tires.instead, offered mea reduced amounton a new tire. When the new tire arrived, they gave me much less than agreed. My car dealership told me it was not a new tire,but a used one.il I paid for a new tire. Not a happy customer. .

Katie Solomon

★☆☆☆☆

6 years ago

There were no hours posted on their website and when we pulled up at 6:20 we saw their hours were 10am to 7pm. We went inside and waited 10 minutes just to be told they were closing up. Tire guy himself came out to see if he could schedule us an appointment for two weeks out, as if we'd be able to drive on the donut for that long. Would NOT recommend coming here

Karla Freeman

★☆☆☆☆

4 years ago

In case you are wondering why you can never get through to the automotive department at Sams or Walmart to make an appointment or check inventory, the reason is that they turn the ringer off on the phone. Try it...stand at the tire & battery counter, call the department and listen to the phone ring in your ear for 30 minutes while no phone rings at the counter.

Niwot Dude

★★★★★

7 years ago

Best place to buy a brand name battery for my 6 yr old CRV. Fast, quality install with felt anti corrosion washers...Duracell brand. Compare Duracell $105 w/tax at Sams with autozone store brand $169. Recommend Sams to my daughter this week, had a similar great service and the lowest price. If you have a problem they have stores nation wide that honor warranty. I travel car camping...

Widespread Panda

★☆☆☆☆

a year ago

Absolutely useless and cost me hundreds as I had to replace four tires at a proper dealership. Should’ve done it right in the first place. Suggest you do the same!

Kevin Mack

★☆☆☆☆

6 years ago

Need better help. The two guys that work in the tire center managed to break off one of the screws and Strip two more. And broke the socket that takes off the locking lug nuts for my mag wheels. I I’ll never get tires here again. They have no clue what they are doing.

Lawrence Hupp

★☆☆☆☆

6 months ago

Don’t be cheap like I was. Go to Costco’s for sure. Horrible service won’t cover warranty work.

Jeff Pore

★☆☆☆☆

8 years ago

Only one person in tire center to handle people. Need to have more employees on staff.

David Johnston

★★★★★

4 years ago

Good shopping experience. I do the scan and go, bypass the sometimes long lines at checkout

UCS Bremen

★☆☆☆☆

2 years ago

Compre llantas por su aplicación para recibir en domicilio y solo por no tener el recibo no quisieron instalarlas, pésimo servicio y actitud.