About Business
Sammy's Auto Repair & Collision is a leading Car Repair specialist serving the Buffalo, NY, Buffalo area. They provide a wide variety of solutions, including Auto repair shop, Auto body shop, Automobile storage facility, and other Car Repair tasks. Boasting a solid 4.3/5 rating from 105 verified reviews, their reputation precedes them. As a locally-owned business in Buffalo, NY, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Buffalo, NY.
Google Reviews
Hillary Bialecki
★★★★★
3 months ago
The best in town! I recently had my car repaired there as part of an insurance claim. Upon pick up I discovered they vacuumed my floors ✨ I have gone to them in the past an they are always communicative, kind, and helpful.
Beach Bum
★★★★★
6 years ago
Max was a pleasure to deal with. Great little but big mom and pop auto shop that really takes care of customers! Convienent location, great staff, and expert auto repairmen. Don't be afraid to stop in here for estimates and trust everything will be done and will be done right! Had to add more.....they washed my car and barely charged me anything for something triple A was going to charge 475 they charged 34$..... wow 🔥🔥🔥
Alexis A
★★
☆☆☆
7 months ago
I brought my car in for a battery & hood latch replacement on 7/14/25 got it back on 7/18/25 When I picked up my car the entire front grill was not only ripped out without my knowledge but they threw all the pieces in the back seat like trash. When I took it to 2 different shops including a dealership they all had told me there was no work actually done. I called Sammy’s auto body and left 2 voicemails I had to call once again because no one ever returned my calls for an explanation. When I was told to bring my car back in for them to actually fix it not one person apologized for the inconvenience nor did they let me speak to the mechanic that did the work on my car- only telling me “you can speak to me he’s busy” what kind of place of business doesn’t let you speak to a supervisor and or the person who “worked” on my personal property?! I spent over $600 to get this fixed just to be treated like a second class person with again - no apology for the inconvenience. No call back what so ever & not allowing me to speak to someone past the front desk lady and a lady washing cars. On top of this all they put most of my grill back in AFTER I got it actually fixed. Why not put it back in the first time around? Bella told me over the phone the mechanic got upset and kept getting scratched when trying to get through the grill, so I’m only guessing he out of anger ripped it all out and threw it in the back and then just threw his hands up and walked away from fixing the car. I run a jewelry store so I 100% know how professional business is to be handled. This however was not professional. I did not come in yelling or threatening simply wanting an explanation but because they didn’t do their jobs correctly the first time they were refusing to recognize their mistakes and making me feel as if I have no right to ask to speak to someone? I didn’t even ask for any money back which thinking back I should have. Going forward I’ll never ever ever come to this place. The rude attitude was more than enough for me. You want cheap shotty work done then come to this place. You know the old saying “quality over quantity” yeah should have spent a bit more money to get it done correctly the first time.
gg ca
★★★★★
a month ago
Excellent service, friendly staff They helped my son to fix his really fast Thank you
Daniel Goble
★★★★★
a year ago
I did not even know about Sammy’s until last week. After reading other ratings on Google and experiences on Reddit I decided to take my vehicle in for an estimate. They communicated well, were reasonably priced and efficient. I will be going back until given a reason not to. I had a great experience working with Mary Lou and Dennis.
alex
★★
☆☆☆
Edited a year ago
Update: I won’t be bringing my vehicle back here. They messed up a few things and overall it just feels less healthy than when I brought it in. When I was driving down the 190 right on my way out, the heat shield blew off the bottom of the car. Brought it back just for the mechanic to tuck it under the plastic of the front bumper instead of secure it with the pins (I could have done that myself). Also now when I turn the wheel towards either edge, there’s a metal rattling sound coming from under the car. This has never happened before I brought it in here. Also, they broke the plastic spoiler/bumper protector off the one side of the front which also blew off on the highway a few days later. When I went in, I really needed a new battery cause my old one kept dying. They told me on the phone that they didn’t have anyone there that could do batteries, yet I ended up just changing it myself in the AutoZone parking lot by myself that day. One of the easiest car maintenance things to do. I got the impression that the mechanic working was not very skilled at all, or didn’t have good attention to detail or care for what he was working on. Overall not really impressed with the service considering multiple things went wrong after visiting there once. This spot is convenient because it’s in my neighborhood but I’ll be going back to the mechanics I trust. I really don’t like leaving negative reviews on local small businesses but I’m disappointed :( Original review: Called to get a same day oil change and air filter change before I went out of town and they helped out a ton. Got me in and out and kindly the whole time. The waiting room is very nice also with care clearly put into the customer experience. Glad to have a shop like this in the neighborhood and I would recommend them!
Thomas Podulka
★★★★★
7 months ago
Best shop in all of Buffalo, by far the friendliest and most honest shop I’ve ever worked with. They do great work, would recommend 100%
Tanya Gutierrez
★★★★★
8 months ago
I’ve been going to Sammy’s since around 2019. They’ve always taken good care of me solved my problems, plus they’re pretty great about giving a balanced opinion when I need it.
mjburns27
★★★★★
4 years ago
My daughter lives in Buffalo and I do not. She experienced a problem with her car and asked me for help. Her car was inoperable on a buffalo street and needed to be towed to Sammy's and fixed. Sammy's was awesome to work with, recommended a towing service and repaired the car quickly and at a very reasonable price. They provided excellent communication throughout the process and met the needs of me being remote. I highly recommend them and they will become my daughter's go to place for future automotive needs.
Juliette Brown
★★★★★
a year ago
Sammy’s is a family owned and operated shop and that family-feeling spreads throughout their business. They’ll look over your car with your best interest at heart. I will never go anywhere else for service on my car
Cameron Davis
★★★★★
5 years ago
I came here because of the good reviews on google and it did not disappoint! Everyone was very pleasant and they were able to get my part and fix my mirror same day! Max did a great job and was very pleasant to deal with. Ended up being much less expensive than initially quoted and repair took less time than expected. Definitely recommend and would definitely come back here (although hopefully I don’t need to 😬)
WIlliam McCarthy
★★★★★
4 years ago
I took my 2019 Tahoe in for front end damage repair . This shop coordinated everything with my insurance company, including a Hertz rental vehicle. When I picked up my vehicle, the collision repair was undetectable. The paint work by their paint sprayer was blended so well that it was impossible to notice that there had been any repairs done. Highly recommend Sammy's for collision repair. My vehicle was ready when promised and very pleased with their work!
Sean Wither
★★★★★
6 years ago
I would absolutely recommend Sammy's to anybody I meet. They do amazing, quality work at very reasonable prices. They definitely know what they are doing and you can tell them over the phone what your car is doing and they already have a very good idea of what is going on. They go above and beyond to take care of you and I would go back time and time again. 120% satisfied
Chris Thomas
★★★★★
3 years ago
Charming. Fast. Affordable. Had a slow leak in my tire, fixed and back on the road in less than 30 min. This place is why I love Buffalo; “mom and pop” vibe, small business and everyone in their employ has bought in and cares. Wonderful experience.
Andrew Mycek
★★★★★
6 years ago
Outstanding service and professionalism. I have been taking my leases there since 2015 (rear-ended once, and had another collision that wrecked my rear passenger door and quarter panel) and I recently purchased a 1990 Jeep Wrangler that they also brought back to life for me! I tell all my friends and family, there's no other place in Buffalo like it! Sam has a friendly staff up front and some very experienced technicians in the back. They also have a Hertz station setup for easy rentals when necessary. Next time you're in a pinch with your vehicle, check them out!
R. J. McCormick-Boyle
★★★★★
4 years ago
What a great place with great people!!! I dropped off my RX350 after one year of driving around with duck tape holding a piece of siding in place and a bunch of scuff marks on the front bumper. Two hours later I came back and the vehicle looked brand new AND it was washed. What a great place with great people! I highly recommend.
Matt P
★★★★★
4 years ago
My Volkswagen had a few problems that sort of all came to a head at once. Was looking for places and Sammy's was just a few blocks over from my house. They were able to take it in within a couple days, ordered a part, and got it back the next day. Lots of issues fixed, and it seems to be running excellent! Max was especially helpful and answered all of my questions. Will definitely recommend this shop to anyone in the Westside/Allentown area. 5/5
Objective Reviews
★★★★★
Edited 2 years ago
Bella (the owner) and Marilou (manager) are fantastic to work with. Bella has incredible customer service acumen, and Marilou really knows her car stuff! And when they're not sure, they're very good at out of the box thinking, research, and communication with the mechanics. Their pricing is very reasonable, and they not only do auto repair and collision (they have 4 massive garages) -- but they also have their own Hertz car rental if you need to rent a vehicle for a day or two while the car is being repaired. I highly recommend.
Kitty Mahoney
★★★★★
3 years ago
I exclusively take my Silverado to Sammy's. They've done my inspections, oil changes, tire rotations, etc. and this past year I got a new battery. Going to get some scratches and a dent taken care of soon. The prices are honest, the staff is kind, and they get the work done. Comfy lounge to hang out in, and right downtown.
Miad Hoque
★★★★★
8 years ago
I came to Sammy's because Ford Performance required a part, a cold air intake to be installed either at a Ford dealer or at an ASE certified shop. Ford quoted me almost $300 of labor, whearas this shop charged me under $50 for their professional installation. The front lobby is beautiful and the staff are all friendly, they even gave my car a quick wash!
