About Business
IN Collision & Auto Repair is a leading Car Repair specialist serving the Buffalo, NY, Buffalo area. They provide a wide variety of solutions, including Auto repair shop, Auto body shop, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 471 verified reviews, their reputation precedes them. As a locally-owned business in Buffalo, NY, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Buffalo, NY.
Google Reviews
Frank Riordan

★★★★★
4 months ago
Probably the best experience I've ever had with an auto repair shop. Took my car in for an oil change and inquired about a couple other things for them to look at. Service was well above my expectations and I've now got a new "go to" service shop. A special shout out to Travis who was friendly, professional and had a "can do" attitude. Much more than helpful!
Cruz

★★★★★
3 months ago
Thanks to Travis at IN Collision, I have found my new repair shop. He was honest, helpful, and very detailed when explaining issues and fixes for my car, and went above and beyond trying to figure out an issue that was causing condensation inside the cabin of my car. Thanks to Travis, I will be returning to IN for my repair and general car needs going forward, even for something as small as new windshield blades.
Ronald Ryan

★★★★★
a month ago
I brought my car into In Collision after an accident. They did an excellent job. My car looks great, they left it very clean and professionally done. They even saved me money
A. Mills

★★★★★
4 months ago
Really cant say enough about IN Collision - My boy Scott works wonders. This his second time putting his team to the task of rebuilding my front end. They did the damn thang both times. I highly appreciate them. No lanky business, no short cuts, just pure, top tier customer satisfaction. Highly recommend. Its hard finding ppl to trust with your baby.
Hama kanoute

★★★★★
5 months ago
Took My 22 Rav4 for a safety inspection. Later in the week, i got a screw in my tire. This place is very honest and have great customer service. i have sent two of my family members before. i gave them a visit both times didn’t let me down. Shout out to Matt for your help and recommendations I will definitely be a returning customer.
patrick kelly

★★★★★
a year ago
I unfortunately crashed my car when it was super icy outside. Found and chose this shop based on other people's reviews and couldn't be happier that I did. They repaired $10k worth of damage in what felt like over night. Not only can you not tell that there was ever an accident, but I swear the car essentially runs better than it did before the accident. Couldn't give these guys enough praise. Excellent customer service and turn around time. Not only will I be coming here for any future needs but I will also be sending anyone else I know that needs work their way. 10/10 highly recommend.
terrence medley

★★★★★
a month ago
Matt was so sweet helping my mom out with her flat tire today. They also did a good job helping me in the past. I love that they give you a detailed explanation of what’s going on with the vehicle and possible resolutions before doing the work. We will be back in soon 🩷
Laura Borneman

★★★★★
a year ago
My car was hit while parked at 2am January 18th by someone who then hit 6 more parked cars one block down from me. I chose IN Collision based on reviews, believing it couldn’t be fixed. Drives and looks better than it did before it was hit. Hundreds of dollars less than estimate- detailed inside and out at no extra charge. Best mechanic and collision work I could have hoped for- also quick, thorough, friendly and honest. Rare find!
Samantha

★★★★★
a month ago
Been here a few times. Friendly staff and very communicative. Very transparent about the work they do and what needs to be done.They're my first choice when I need my car looked at. It's also helpful that there's a bus stop right in front of the place.
Brianna Nichols

★★★★★
3 months ago
I came across this shop by chance after having my car damaged by another driver. We do not live remotely close to the shop, but due to the insurance procedures we had to use a shop within their “network.” They worked with the insurance company to come up with an estimate, and when we elected to go the pay-out route rather than repair they were more than cooperative with our decision. The damage to our vehicle was purely cosmetic on the plastic pieces, and they ended up fixing the cosmetic damage using the existing pieces and waived all fees associated with our car. Their customer service is top notch and they really are about their customers and what is best for them. If we lived closer, I would absolutely use this shop for whatever car related needs I had. I absolutely will recommend them to anyone.
Ronald Sorri

★★★★★
a month ago
This shop is excellent. They will not rip you off, period. Fair prices. Great mechanics. The folks at the front desk...all of it. In my opinion, IN collision is the best auto repair shop in the area!
Nicholas Steck

★★★★★
3 months ago
I can't say enough good things about this place!!! Travis, joe and crew always take care of any mechanical needs. They always make sure I know what's going on and what is coming up. Now for Scott, Will and Dan. I got into a minor fender bender and i got ahold of Scott about dropping my car off. The answer is always, absolutely bring it down. Got the car there and was greeted by Dan a new face in my experience but was very courteous and jumped right in to help me. We got the car checked in and that is when the insurance company didn't want to get me into a rental. Dan hoped on the phone got everything setup and got me to Enterprise (it was right down the road). From there the rest was history. I got my car back in PERFECT condition (Tony is one of the BEST painters I have ever seen). They always go above and beyond in every aspect of taking care of cars AND customers. Thanks again for another job well done guys!!!!
Veronica Bencivenga

★★★★★
a month ago
At IN Collison they get it and GENUINELY do all they can to help. They take excellent care of our older cars as well as our newer ones. Our whole family goes there. They make the calls and do the leg work with insurance companies to get the repairs covered. They know sometimes we don't have the money and help us figure out what has to be done to stay safe today...and what can wait. Good, honest, hardworking people there helping other good hard working people. You can't ask for better than that.
J Servey

★★★★★
2 months ago
After hitting a dear, and sustaining massive damage to my car ($9000), I did my research and decided to take it to IN Collision. It was the absolute best decision! Even though they were out of my car insurance's "network" they worked directly with my insurance company and everything went smoothly. The car looks great, and Dan at IN Collision was extremely easy to work with and kept me updated throughout the process. I highly recommend them for car repairs or body work!
Nabin Marjan

★★★★★
2 months ago
Scott and his team did an amazing job on my bmw440i. He is very knowledgable, thorough and honest about everything. I would come to them for any repair job.
Julien Andross

★★★★★
a month ago
Awesome shop! I brought my car to them at the end of the work day, and they had it back to me after making major repairs by the end of the next day. They gave me a super detailed inspection, with a breakdown of every issue ranging from the most minor to things that need to be addressed very soon. The entire list is accessible from my phone too with pictures and videos of everything. Price was fair too compared to other corporation style shops. Just great overall, happy to give them my business.
Aden Pennington

★★★★★
3 weeks ago
Great experience from start to finish. Matthew was such a pleasure to work with. He was honest about what repairs were needed given our situation. Prices given for repairs were reasonable and transparent. They were quick with communication and didn't leave us hanging. While this car didn't get repairs l, we will be taking our next car there for a check up, and continue to use these guys for our car repair needs.
Al Vera

★★★★★
3 months ago
I take my car here for mechanical issues, but let me tell you about their collision and body department. My car was completely scratched and they were able to take almost 100% of the scratches away. When they first looked at my car, they said "we can get most of it out", but Wow! When I got the car back, it looked like new.
Moises Loza

★★★★★
5 months ago
Second time working with scott, Different vehicle and honestly i'm more than pleased with the outcome, always friendly and fixed my girls car faster than expected and the outcome is always fantastic. I definetly recommend bringing your car here for either collision work or auto repair you won't be disappointed
Jannette Mitchell

★★★★★
2 months ago
Brought my vehicle here. Thought it was the alternator. Found out that it was a serpentine belt that broke. Matthew did everything to make me feel comfortable, to reassure me that he will work with my warranty and everything will be handled professionally. I was very impressed on how he kept in contact with me. Sent me pictures of everything in detail and even when a small little mishap happened, he was quick to get in touch with me. They were able to repair it quickly. Definitely going to come back for any other repairs. I'm very happy I was referred to this place. Great job, crew!