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About Business
Conveniently located in Santa Clara, CA, Santa Clara Auto Care has established a strong presence in the Car Repair market. They have specialized expertise in Auto body shop, making them a top-choice Car Repair specialist in Santa Clara. Backed by 26 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of Santa Clara, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Santa Clara Auto Care is the go-to destination for quality and service in Santa Clara, CA.
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Google Reviews
Simonette Layog-Do
★★★★★ If you are looking for a professional, trustworthy and high quality auto body repair shop, Santa Clara Autocare is the place to go. My Tesla Model 3 was hit (while parked) and incurred damage to the passenger side rear wheel panel and this was the first time I dealt with having to get vehicle repairs done. John walked me through the process, my vehicle was examined and he worked directly with my insurance company on additional supplements. He kept me updated during every step of the process, explained the details of what was being done, the progress and made me feel confident in the repairs. His team even uncovered damage to my bumper from just a visual inspection would not have found. The "blending" (yes a new term explained to me) of the repaired areas to the rest of the vehicle was seamless. Truly an amazing job. It's difficult (as a woman) to obtain services (in certain industries) where you feel like you are not being taken advantage of. Go to a place you can trust. Go to Santa Clara Autocare. You won't be disappointed.
Anton Kolomiets
★★★★★ John and his team are true professionals. From day one, they were completely transparent and took the time to address every single one of my requests. Their communication, attention to detail, and commitment to quality are unmatched. I’m extremely satisfied with the results and would recommend them to anyone looking for reliable and top-notch car body repair work.
Allan Ko
★★★★★ My family and I absolutely cannot speak highly enough of John and the whole team at Santa Clara Auto Care. My family’s treasured 2003 Mercedes SUV was rear-ended on the highway and declared “totaled” by our insurance company who insisted it was not worth fixing. However, we didn’t want to let go of it just yet and decided to ask Santa Clara Auto Care for a repair quote, “just to see.” John picked up the phone and walked us through the whole process from beginning to end and patiently explained all the options to us. It was such a blessing to talk to John and finally have a conversation with an experienced professional who we could trust to give his straightforward, honest opinion. The car wasn’t starting, so we just emailed in some photos of the damage for the preliminary assessment. John looked at them right away and told us immediately what he thought would be fixable. He actually even asked to put us on hold for a few minutes so he could call his parts dealer right away and check if there were any replacement parts available, because he was not sure the parts would be available for such an old model. We also described all the struggles we were facing with the insurance company and he gave us some truly helpful information about how to navigate our insurance situation and negotiate for the best possible settlement. Then after we finished talking on the phone, we got a follow-up email right away – I think within one or two hours – with a full quote estimating the cost of all the repairs and replacements. Now, nobody in our family knows anything about cars so we were asking a lot of dumb follow-up questions (like, what’s a crossmember? what’s a rear body panel? and so on). John was so patient in answering all our questions and making sure we understood everything in the quote. But we were still feeling a little nervous – what if after we brought in the car, he found some more severe damage that didn’t show up in the initial pictures and the cost of repair “blows up”? When we told him this he offered to come inspect the car in person at our home! He took a thorough look at everything and assured us that he felt confident in his initial quote. Throughout the repair process John gave us updates every 2-3 days, with photos of how the repair was going. We told him how little the insurance company was offering us for the settlement money and thanks to the skill of the Santa Clara Auto Care team (plus I’m sure a little bit of luck!) John was even able to reduce the cost a little bit more from his initial estimate. Not only did they complete the repair to absolute perfection, they left the inside and outside of the car spotlessly clean and polished – it looks brand new, and way better than it looked before the accident. They also insisted on buffing out some other dings and scratches that they noticed, even though it had nothing to do with the accident. When we picked up the car, we even received a pleasant “bonus” surprise: they had found a pair of glasses that my mom thought she lost, and left them neatly in the seat pocket! The team’s attention to detail and standard of care is totally incredible. These are experts who are proud of their work and won’t settle for anything less than perfect. I would never wish for anybody to get into a car crash, but if you find yourself in that situation, Santa Clara Auto Care is the place to go. It was a true relief to work with a professional, honest, trustworthy business and feel absolutely confident that our car was in excellent hands and that we were getting a fair price for an astonishing level of skill and workmanship. Especially in a world of big, faceless insurance companies and a wasteful consumer culture of just buying new things when the old ones don’t work anymore, it gives us such hope and relief that there still exist small businesses like Santa Clara Auto Care and people like John who are dedicated to doing honest, professional, and excellent repair work. We will be recommending Santa Clara Auto Care to absolutely everybody we know!
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